Indoor Comfort Solutions, INC.

The owners are very responsive and sent a very professional and thorough technician to evaluate our system. He took his time to give us the review we desired. He walked us through what he was doing while in process and wrapped it all up at the end. They just became our service provider from here on out.

Wonderful, Matt and Bill are true craftsmen, very knowledgeable

It was excellent service. They check the AC and told us what was wrong. They were very good, price was very reasonable and I'm very pleased with the service.

Great...Bill is a good guy and his crews are very professional. Easy to work with and will give you the best service.

During the A/C tune up performed by Indoor Comfort Solutions, the drainage pipe was knocked off of the outside system which caused water to leak back into my home into the guest room wall for about 5 days. Needless to say there was about $2000 in damage done to the walls and floor of my guest bedroom. I called Indoor Comfort Solutions back after making the discovery. The owner came back out to my house and fixed the A/C drainage pipe. After showing him the damage done to the walls and floor in the guest bedroom, he only offered to buy me some paint to cover up the extensive water damage. This wasn’t going to fly. I had to call my homeowners insurance to fix the damage, which included water mitigation services, replacing 2 walls, and carpet. After a $1000 deductible was paid out of my pocket to fix the damage, I’m regretting my decision to get an A/C tune up by this company.

I thought it was one problem and it ended up being another problem. I am a handy guy; I could have repaired it myself if I knew what was wrong. Bill was more than fair. Service was excellent. One day my AC will be too old to repair; and I will have these guys replace the unit.

Great! Bill is very knowledgeable and very honest. Will tell you what you need and don’t need or what to keep an eye on for future service.

Great at the beginning and bad at the end.

All repairs were completed with good explanation and illustration why needed.

We had a very good experience with them. There was no charge as it was under warranty. I would grade them overall A+. They do great work. We have had no problems. They are very professional. They sent two people out to complete the work and it took only a couple of hours.

A few days ago my furnace which heats the downstairs of my house stopped working and the temperatures in Atlanta were dropping into the 30s. I tried calling a couple of other companies and did not get a call back. I looked online at Angie's List and Yelp and saw the reviews for Indoor Comfort Solutions. They were good, so I figured I would give them a shot. I called Bill one morning, and he had Paul come out to take a look at the furnace. I could tell Paul loves his job! He was giving me the details of the diagnostics he was running as he was doing them. Was it the heating element? Electric issue? Control Board? He tested *everything* and determined it was the heating coil, and he noticed another issue with a cracked "casing" (I forgot the technical term for the "casing"). Paul gave me several options, including just replacing the control board and/or the "casing". Because of how reasonable the price was for a new furnace and its warranty, I decided to get a new furnace. He and Bill installed my new furnace the next morning, and now my house is comfortable again and my wife is happy! They were very courteous and took into consideration my situation with the forecast of the next few days getting colder, into the 20s. To summarize, they were friendly, communicated well with me, were thorough and informative, and were reasonably priced. I own some rental properties, so if I need any more HVAC work done in my primary residence or in my rental properties, I will be sure to use them again.

It was fine. Everything was done the work was done. He did clean. I think the only thing was that normally when they come, they give one filter for free. There was no filter free in this offer.

They are good. I would recommend them to anybody I know and I like.

They do what I need them to do. They are wonderful. They are good on the price. They come within reasonable time. I've used them for years and I like them overall.

Contractor found and fixed the problem pretty quickly

The Indoor Comfort Crew arrived right on scheduled and removed the old system and installed a new system accordance to code. The installation went extremely well with no problems. I was extremely happy with the installation process. Bill Doe and Paul Duncan took time to explain how best operate the new system and how program the new thermostat. I am very satisfied with the purchase and the service I received from Indoor Solutions.

Scheduling was easy, and service was rendered same day.

Arrived on time and was thorough and clear.

The regular servicing was fine. For some reason could NEVER get them to come install a complete new system.

I had over a handful of HVAC contractors come to my house to provide me an estimate of my HVAC replacement and Bill of Indoor Comfort Solutions was by far the most knowledgeable of the group. Bill was also the only one that provided different options with various price points and was very responsive on all the follow up questions I had. Once we agreed on an install date, Bill's team was right on time and Bill himself was part of the install and the entire group stayed until both the AC and heater were fully tested and Bill and his service manager, Paul, stayed to give an overview of what was installed and maintenance suggestions along with a quick tutorial of the new Nest thermostat that was installed as well. The systems installed were Amana products and Bill also took it upon himself to make sure all the systems were registered after install for warranty purposes. All around excellent service from start to finish. Will highly recommend Bill and his team at Indoor Comfort for any HVAC needs.

I called early on a Sat. and spoke with Paul about my AC freezing over. her was available to come out the same day! He was so polite, punctual and professional. I ended up not having to have service because my husbands friend was available. I was almost disappointed I wasn't able to to business with this company. I will definitely do business in the future with them!!! It's nice to know that there are still punctual, polite and professional people out there!!! Thanks Paul

Paul Duncan was the most genuine Service Technician I've come across in quite a few years, and you folks that are reading this know exactly what I'm talking about. It's not about price it's SERVICE!! Paul took the time to explain every option I had on this job, he wasn't pushy, he was professional and courteous at all times. This company is blessed to have him on their team. I felt like I've know him for years, that's the impact he made. Thank you Indoor Comfort Solutions, I no longer have to look for a heating and air conditioning company.

My husband called Indoor Comfort Solutions late Saturday morning and spoke to Barbara. After listening to our tale of woe she was able to set up an appointment for later that day with their technician Paul. We were thrilled to get this appointment as the temperature was to reach 97 degrees that afternoon! Paul arrived on time even giving us a courtesy call to let us know he was on the way. Upon arrival he immediately diagnosed the problem as a broken Capacitor. He had the part on his truck and everything was fixed and running smoothly within 15 minutes! Total cost $95.00. We were very pleased with the service Paul provided and his professionalism. Would recommend this provider.

Bill was wonderful! He came out on a holiday weekend to fix our AC. He was very considerate, took his shoes off, and did great work! I would definitely recommend this company!

Working with Bill was great - nice to be able to do so with the owner!