GEORGIA SPA CO

They are AWFUL. I had purchased a bullfrog spa from them about 5 years ago. They charged me for a clean and drain four times a year ($250 per treatment). In Nov 2016, they did a clean and drain - never saying anything about the leak present. When I noted the leak a week or two later, they sent someone up to fix it, charged me - and said they did not have the parts to fix it. The person they sent up that day left with the disconnect piece from the electrical box so the electricity could not be turned on. I did not realize that until they sent another repairman up - who could not turn it back on because the disconnect piece was missing. He also claimed that the previous repair had been perfomed incorrectly - but they were and always had been the ONLY people working on the spa. Then they sent my bill to an incorrect address - so a stranger had my information. When I called them, they denied everything and offered an $11 refund for the missing electrical box piece (which they expected me to go out and find). They are awful - both on the front and back end and I would NEVER recommend them. I ended up replacing the spa with a more reputable local company.

They delivered on time for Christmas and hauled away old spam.

They were good about answering questions and they are reliable. It was questionable about who they have doing the installation. The price was average. After we bought the spa, they would not let us talk to the salesman again. I am still getting emails asking me if we had bought a spa yet, their communication is not that good. They were very punctual. I would not use them again.