Comfort Control Heating & Air Conditioning

Technician Vu Tran provided "excellent quality customer service" as he has always for the last 3years that "he" has serviced my system.

Reese did an excellent job. He arrived on time and was very professional and thorough. I can tell he has an excellent work ethic. He explained everything clearly and honestly gave us all options for repairs without being pushy or trying to steer us in any particular direction. I trust his recommendations and would recommend him to anyone for service.

Great. Reece Wilson did a fantastic job. 5-Stars for sure. On time, professional, cordial and very thorough. Was a pleasure to work with.

The technician checked our HVAC unit. Gave us detailed results from our unit.

I always request Vu- he was the first tech to service our home, and he was great so I just ask for him. He's very punctual, polite and knowledgeable! Couldn't ask for more!

As expected I have used Comfort Contol Heating & Air for the last three years. In particular technician Vu Tran. He provides quality customer service and always explains the service and answers my questions.

The tech they sent was very professional and did a thorough evaluation of everything and explained everything very well. The service was fine. The thing to be warned about with these guys is the pricing. He recommended and put on a fair amount of pressure to approve $4,000 worth of work on my system. As an example, he wanted to put in three “hard start” kits on my compressors and charge $375 per kit. This is a sub $50 part and takes a pro a few minutes to install. I just had a competitor do it and cost me $200 total. In fact, the competitor did almost everything that Comfort recommended for $500. Compared to Comfort’s quote of $3,000 for the same work. Oh wait, they would take 10% if I signed up for annual maintenance program, ha. I’m sure they would do a fine job, but they are making an hourly rate of way more than a high priced Manhattan attorney per hour and AC maintenance isn’t rocket science. Beware, the prices are predatory.

Service Technician Vu Tran of Comfort Control serviced my system for the second time. Mr. Tran is extremely knowledgeable, professional and courteous. He provides information to the homeowner regarding the maintenance of their system. Vu Tran provided "quality customer service" and I will call on Comfort Control to dispatch Mr. Tran to service my system in the future.

Very professional. Cleaned up after the work. Did a great job overall. Great experience. I highly recommend and hire again.

Used them before. Decided to go with a yearly contract with spring and fall tune ups and filter change. Very professional. Highly recommend.

They did not have to replace anything. I have a service agreement with them. The cost is fine too. Their professionalism is very good. They do quality work for me.

It's good. Overall, they are good to work with.

Very professional and fixed the problem immediately.

They came in and did a check on the heating to make sure the thermostat was working correctly, that the furnace was working correctly and that the heat was being dispersed through the house correctly.

Fine - less work than we anticipated. They were punctual, professional, and tidy.

I had filled out their request form online and didn't hear back so I called in. Spoke to a lady who was ready to set-up an appointment to have someone come out same day, however I was immediately met with absolute inflexibility and an unwillingness to compromise on my communications needs. I work from home, am in meetings (on calls) all day long and can not answer random phone calls as fast as I can text messages or emails. In a very indifferent tone, she said they refuse to come out if I will not answer. If that is the sort of service and attitude you provide trying to earn new customers, I can only assume it can be as bad or worse as a customer who's invested many thousands of dollars in your business. I guess I won't be one of them.

Vu was my technician, he was punctual and professional. The work was completed within an hour and he explained everything in detail. I would absolutely use them for future work.

They were on time, professional and gave me a quote on the spot.

Excellent. Wonderful service, very courteous, very professional. Best hvac customer service and promptness ever experienced. A++!

Their technicians are good, and again they answer all the questions that you may have. They explained everything.

I liked them. They were thorough with their work. The worker was professional. The area was left very clean.

I was so worried about being taken. But this company Comfort Control was the best choice and they all put me at ease. They had a terrible job when cleaning out all of the old insulation. They brought down any items that was in the attic, so that I could see if it was ours or previous owners. We have 6 cats and I had them all on the back porch, but they still made sure that the door was closed completely. The Team was completely professional and very helpful and put my mind at ease. They will always be my go to Company. Thank you all for your help.

One person came to complete the service. He just did a service check up.

Generally, it costs a couple of hundreds because my furnaces have special filters that cost more. We have an annual maintenance contract with them and so, I think the price is good. They provide a thorough check of all three units and provide us with information that we needed to be alerted to if there are any issues.

Outstanding! Comfort Control arrived on time, got right to work, did an amazing job of replacing the A/C outside and heater up in the attic on a hot day, They worked non-stop, were efficient, organized and cleaned up beautifully. They are very responsive and a great company to work with!