Big Frog Electric

James (the owner) is a great guy and his trusty sidekick, JT, is a very nice young man. James answered every call and text, was available to answer questions, and was - is quite knowledgeable and experienced. as with any big job, there are bound to be hiccups. we had a hiccup and James and JT did not fail me. they took care of all issues and showed up on time, every time. this project lasted about 2 weeks. i felt very comfortable having James and JT in my house. I found their price to be better than the other Angie's list electricians and their project plan was the most sensible that I heard. I was only out of service for a few hours. the other electricians had told me i would be a week or more without service. in a few words, James and JT did a great job and are both very nice guys.

3 fans were installed properly, but 1 LED equipped fan installation was not good. It is kind of shaky some times

I have had a lot of work done with Big Frog. But recently Big Frog overcharged me ~$100 for a service. I didn't notice at the time of payment. When I notified the company, I was informed that they would talk to the owner to resolve it. I thought that everything was fine. I even had the same technician out again who agreed that it was an overcharge and assured me that it would be resolved. Two months later I am still not reimbursed. Big Frog stated the owner said that they would not reimburse me... in money or in service. Very disappointed that as a long time customer this issue wasn't resolved appropriately. I will never use Big Frog again.

Workers were professional and completed the work timely and cleaned up after.

It is always my pleasure to work with Big Frog Electric. I am a frequent client, and I have a long list of improvements that BFE has helped me with through the years. I am their biggest fan because they are solid and reliable with reasonable prices. The replacement of the breaker panel a few years back took care of all my concerns, then the lights and outlets you guys installed in my crawlspace were a success, and the recessed light in the kitchen ... a beautiful addition. I wanted to write this as a thank you note for all the help. I happily recommend you ...

I am using Big Frog Electric again in my home. I used them to replace overhead can lights last year in my son's home he had purchased. I was very impressed with the knowledge and professionalism. I would definitely recommend. Very honest and professional.

Everything went very well. Will use Big Frog again for any electrical needs.

The work was done professionally and the installer was very knowledgable and friendly.It was easy to set up a time to get a quote and the work was performed timely and the pricing was good. Ceiling drywall repair is not included but was minimal. My neighbor has already scheduled them for a quote based on the work completed in our kichen.

Very quick, professional and did an amazing job. Would recommend them and use them for any future electric needs

I love them but they made a whole bunch of holes in my ceiling. When the guy was trying to find whatever he was looking for to put the recessed lights in, instead of putting some kind of testing machine on the ceiling, he just basically poked holes. As a matter of fact, I literally just got someone here this past Saturday to fix my ceiling and fix the popcorn and everything because there were holes all over my entire living room and kitchen. The technician was a pretty nice guy and they were on time. They did a good job. Otherwise, it was just those holes in the roof that just drove me crazy and I thought was quite unusual. I had to pay somebody $100-something just to get that fixed. With the price, I guess that's what everybody charges.

I waited to hear from Frog for about a week. When I didn't hear from them, I called them. Stated that Angie's List had screwed up their promotion and that they didn't have a list of the people who had bought deal. Said that they would "squeeze me in as soon as possible." Settled on a date and time. Technician arrived and seemed anxious to finish up and go on to next client. Did not clean up trash or boxes left from fixtures

James Crofutt arrived as scheduled. He looked at what had happened, then proceeded to correct the problem. He found that, when the house was built, the doorbell wire had been trapped in the outside brick wall. The masonry had, over time, slowly deteriorated the wire and wire insulation, so it didn't take much to cause it to break. He evaluated how to correct the problem, giving me several options, all of which would require opening up a hole or holes in the inside wall. He recommended one (that I went with) that would mean minimal damage to the inside wall. James made the correction and successfully hooked up the new doorbell. His work was done professionally -- his work on the inside wall is not noticeable and significantly better than what I anticipated. James showed me what he was doing every step of the way. And he thoroughly cleaned everything up!!!!! I will definitely use him for any electrical needs I have in the future and is highly recommended.

the electric box was older and out of date and the part to fix it was very hard to find. I had gone through three other electricians with each of them telling me the part was unavailable and they all left me hanging with no solution. I found Big Frog on Angie's list and they went through catalogues until they figured out the part that was needed. They found a specialty company to purchase the part through who dealt with old replacement parts. They went above and beyond to make sure this situation was carefully dealt with, and Alan even stayed late on a Friday night waiting for the power company to turn on power. I can't say enough good things about the owner and Alan and in this day and time, to have such an amazing work ethic is especially appreciated. They also went out the other day with a similar situation and was able to fix it pretty easily and inexpensively.

Excellent, came within estimated timeframe, Installed fans and wired correctly. Left area clean. Great job, would use again.

The install went well, and they cleaned up after themselves.

I am very late getting this review in but we felt that the service that Big Frog provided is outstanding and deserved to be recognized. Chas and Chantz, who did the work, were on time and efficient. They answered any questions my husband had. We have contacted Big Frog several times since the work was completed and we found the office staff to be courteous and helpful. A representative has called back very quickly and always answered any questions we had about this or future work we would like to have done. Even though we are out of their normal service area Big Frog has showed a commitment to us as previous customers. We highly recommend this company and Chas and Chantz.

I used Big Frog to replace four ceiling fans in my house. Their staff was courteous and friendly from my initial call for an estimate. I did not get his name but the electrician who came out was great! He fixed my light switches to control the fan and light separately in each room. I had an issue where parts on two ceiling fans did not work out of the box. The electrician explained exactly what was broken and how to replace the parts. Aside from popcorns that fell from my ceiling, he did not leave a mess. I'm a single woman who unfortunately has had a lot of bad experiences with service technicians talking down to me and taking advantage of my lack of knowledge. My experience with Big Frog was extremely pleasant and as a result, they'll have a loyal customer for life ! I plan to use their services again to replace some light fixtures. Thank You for your excellent service!!!

very prompt, knowledgeable, great pricing, and friendly.

Installed a ceiling fan and foyer chandelier in a 19 foot ceiling. Did a great job at a great price. Very professional and really cares about the results. I don't say this very often, but very impressed1

They called before they arrived and arrived on time. Assembled fans and installed successfully. Tidied up before leaving. I was very satisfied with the service they provided.

This was special deal pricing and I received top notch service. They arrived on time and did an excellent job. They put the fans together and with one of the fans he make corrections for a damaged part in order to complete the install. There is no wiggle or woggle.

Excellent service, very professional. I was impressed with the quality work and the quality products they use which sets them apart from the rest. They answered all of my questions which showed that they care about their customers. They were punctual, and did an excellent job. I highly recommended them.

Very friendly, very prompt, did everything I needed them to do - no fuss, no muss. Got an email receipt, which is appreciated. Would use them again.

Everything went beautifully. They were on time, very courteous, did great work and cost was $150 cheaper than 2 other quotes I had received. I would highly recommend these guys and will definitely use them again for any electrical needs. Well done guys!

This is my THIRD time hiring Big Frog electric, no they're not the cheapest, but their work is spot on every single time. I'll gladly pay for quality! The first visit was to run a CAT6 line from my basement to the attic for network connectivity purposes. They did a great job. The second visit was to replace three traditional light fixtures with recessed lights, once again they did a great job. The most recent time I called them out to install a 240V socket to power some heavy duty computer equipment, surprise surprise they did a great job! My only recommendation to Big Frog to take them from 99% to 100% perfection would be to offer repeat customers loyalty discounts. I'll definitely be back again, great job folks!