When I called about my mower, they had moved it to a secret location to work on it and refused to reveal where it was hidden, refused to let me see what work they were doing. They demanded that all of the mower hardware had to be replaced and tried to sell me parts that did not even fit my mower. They demonstrated to me they were clueless about the problem and tried to sell parts that were not needed, claimed existing parts were worn out when they were fine. After going a few rounds of lies, I demanded to get my mower back. They eventually returned it for me to pickup, no work had been done. I refused to let them work on it after they repeatedly tried to sell me parts not needed and lied about condition of existing parts to also replace which I refused to pay for. Moving my mower to a secret off premise location and refusing me to look at it clearly revealed acts of fraud.
Description of Work: I needed a single part installed for the 46" mower deck for a Craftsman Riding mower, a bushing for the belt tensioner.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Michael G.
05/2016
5.0
lawn mower repair
 + -1 more
unknown
Description of Work: They looked over our lawnmower and determined it wasn't cost effective to fix it. Very professional place!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$30
Rebecca F.
01/2015
5.0
lawn mower repair
 + -1 more
unknown
Description of Work: They replaced the ball bearing and belt on the blade brake clutch on our mower. That fixed the problem and it ran smoothly for the rest of this mowing season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Charles W.
08/2014
5.0
lawn mower repair
 + -1 more
Starter rope had broke on my lawnmower so I used Angie's list to find someone to fix it. Selected Ace Hardware in Buford, GA. They said it would take 5 - 7 days and i pick it up a week later. The lawnmower just like it was brand new. These guys did a great job! I will bring my lawnmower back for servicing in the future.
Description of Work: Replaced starter rope and gave engine a tuneup & oil change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Victoria W.
06/2014
4.0
lawn mower repair
 + -1 more
It was diagnosed. Received phone call and picked from repair in reasonable time for reasonable price.
Description of Work: Repaired mower
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Roy B.
06/2014
5.0
lawn mower repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$25
Lee M.
04/2014
5.0
lawn mower repair
 + -1 more
unknown
Description of Work: Serviced lawn mower, sharpened blade, new fuel filter. Cost was actually less than quoted. Very pleased with
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Nancy B.
03/2013
5.0
lawn mower repair
 + -1 more
My Craftsman lawnmower celebrates its 20th birthday this year and has thrived on total neglect. I vowed to do better in 2013 and contacted the folks at Ace Hardware in Buford. I dropped the mower off on Monday and got a call on Wednesday that it was ready. It had been thoroughly inspected, the blade sharpened, assorted necessary repairs made and is good for another season. They gave me an estimate up front and did not exceed the amount. The final bill included a bulleted list of all work done. The people at Ace were personable and professional. I be taking and quot;Old Faithfuland quot; back next year for a return visit. Highly recommended.
Description of Work: Lawnmower maintenance and repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
R P.
07/2012
5.0
lawn mower repair
 + -1 more
They got the things done in a timely manner and for a modest price.
Description of Work: ACE Hardware & Mower repaired a lawn mower and a pressure washer.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Mower & Power Tool Repair,
Hardware & Home Improvement Stores,
Handyman Services
FAQ
ACE Hardware & Mower is currently rated 4.8 overall out of 5.
Sunday: 10:00 AM - 5:00 PM
Monday: 7:30 AM - 7:30 PM
Tuesday: 7:30 AM - 7:30 PM
Wednesday: 7:30 AM - 7:30 PM
Thursday: 7:30 AM - 7:30 PM
Friday: 7:30 AM - 7:30 PM
Saturday: 8:00 AM - 6:00 PM
ACE Hardware & Mower accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, ACE Hardware & Mower does not offer free project estimates.
No, ACE Hardware & Mower does not offer eco-friendly accreditations.
No, ACE Hardware & Mower does not offer a senior discount.
No, ACE Hardware & Mower does not offer emergency services.
Yes, ACE Hardware & Mower offers warranties.
ACE Hardware & Mower offers the following services: Screen repair and custom-made replacement screens, carbon dioxide sales, knife sharpening, glass cutting, pool chemical analysis & miscellaneous handyman repair.