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M & J Chimney Service

4.2(
11
)

Chimney Sweep, Chimney Caps, Chimney Repair,

... +1 more

About us

Family owned & operated.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Masonry, chimney caps, repair & sweep.

Services we don't offer

Ask for details.

Amenities

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.211 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
0%
3
0%
2
9%
1
18%
Rating CategoryRating out of 5
quality
3.9
value
3.3
professionalism
4.1
responsiveness
4.6
punctuality
4.4
Write a review
Showing 1-11 of 11 reviews
Richard B.
09/2017
2.0
chimney caps
  + -1 more
Did not measure correctly and had to remake the chimney topper.
Description of Work: Chimney topper
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$500
Response from M & J Chimney Service
Not true. My sheet metal guy misread / misheard or got confused about the dimensions. (he used 48 and a 1/2 instead of 38 and a half) But, It doesn't matter who made the mistake; I am responsible. So, I modified the chase cover to the proper original dimensions, then added an inch to it to account for any unseen imperfections (out of square, warped etc.) That is what is currently installed. I would have thought Mr.[Member Name Removed] would be grateful that we saved him possibly thousands of dollars in water damage by hustling to get the job done before hurricane Irma.. but apparently not. Also, I would have thought he would have liked my my checking to see if the hurricane damaged our / his work without being asked, but I guess we struck out on that as well. ( I did it for my own peace of mind, and did not expect him to be standing in the road in front of his house when I rode by.) The long and short of it is: we have hundreds of customers every year. Inevitably there will be a few who are not pleased or satisfied. So, I'm sorry that we didn't meet your expectations Mr. [Member Name Removed], we did the best we could. Sincerely, Matthew Koldewey / Owner M & J Chimney Service
tom S.
07/2017
5.0
chimney sweep, chimney caps
  + 0 more
EXCELLENT WORKMANSHIP
Description of Work: FLUE CAP REPAIR
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mary K.
05/2017
5.0
chimney sweep
  + -1 more
Fine. Good job knowledgable
Description of Work: Clean chimney
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
clarissa B.
11/2016
5.0
chimney sweep
  + -1 more
Little snafu, at first. Apparently they had hired a new girl and my appointment got lost in the transition so the chimney sweep was a no show on day of. Didn't call them back as I'm paying them and not the other way around. Fast forward a week and they, actually, called me back. Made another appointment and worker showed up as agreed. Worker was very knowledgeable, very respectful to me and my home, extremely careful about not getting soot everywhere and even fixed a pipe that had came loose, for no extra charge. I recommend them and would definitely use them again. Other than the aforementioned setback, which is somewhat minor, they did an excellent job.
Description of Work: Clean fireplace chimney.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Ellen O.
06/2016
5.0
chimney caps
  + -1 more
unknown
Description of Work: This company has a great owner, who does all the work himself! Need chimney repairs? Don't hesitate to contact this company!
Rating CategoryRating out of 5
Yes, I recommend this pro
frank B.
02/2016
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Ellen O.
12/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: I am so glad that I found M&J Chimney to service our fireplace. Owner operated, guaranteed work professionally done. Reasonable prices too! I highly recommend this company.
Rating CategoryRating out of 5
Yes, I recommend this pro
Lesley G.
07/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$85
Response from M & J Chimney Service
Thank You{member name removed}...!!! It was a pleasure serving you...!!!
Bruce H.
04/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Checked the chimney and cleaned it
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from M & J Chimney Service
Thank You much [Member's name removed]..!!!
Jami K.
09/2013
1.0
chimney sweep
  + -1 more
I don't know if these people are still up and running or not. They don't answer the phone or return phone calls.
Description of Work: nothing! I called and left multiple messages and got no response.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Response from M & J Chimney Service
Hi (member name removed), We are in business very much! But regretfully, we have not received your phone calls. We value your business, and pride ourselves on a reasonable response time. We can be reached at (912) 264-0846 during normal business hours or (912) 577- 4045 anytime. (today also.) I will be in McIntosh county next week and possibly I can meet you then? Eagerly awaiting your reply, Sincerely, Matt K. / Owner
JD D.
11/2012
1.0
chimney sweep
  + -1 more
Unfortunately, I was away at the time.My wife didn't know enough to realize a ripoff.
Description of Work: The individual tried to inspect and clean the chimney and fireplace but obviously needs more training. Upon questioning he obviously didn't know his business.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$200
Response from M & J Chimney Service
Wow, I just realized this review was here, or I would have responded much sooner... I would like to first say that I'm sorry Mr. (member name removed) did not find our service satisfactory. When I called him afterwards, he was not interested in what i had to say. It was his wife that called us, and Mr. (member name removed) was not even there during my visit. When we arrived, the chimney was dirty. That's what I was called for, to make sure the chimney was safe. I cleaned the chimney for our standard fee for that area. $175.00. I am fairly certain that I prevented them from having a chimney fire. I charged $25 extra to service the gas log lighter. I re-drilled out the holes, which were rusted closed; to allow the lighter to operate. Then I vacumed the manifold. The lighter worked fine when I left, and I demonstrated it to Mrs. (member name removed). She was satisfied with my work at that time. This is supposedly where the "problem" is. Mr. (member name removed) said that I did not do a good job of cleaning out the log lighter, that I should have taken it apart. The Gas system was rusty, and I'm not a licensed plumber as is Mr. (member name removed). Maybe, as a plumber; that's what he would have done but;I did not think it was wise or safe to did-assemble a rusty gas appliance in someone's living room, especially given all that was wrong with the house already. (foreclosure) I stand behind the work we did and the price we charged. As the only chimney company in the area, we serve hundreds of customers a year. We strive to satisfy the needs of all our customers. It is unfortunate, but inevitable that every once in every four or five hundred customers, we run into a unsatisfied and unsatisfiable customer. Sincerely, Matt Koldewey / Owner Please check out our other, good reviews elsewhere online

    Contact information

    2903 Hunter St, Brunswick, GA 31520

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Chimney Sweep,
    Chimney Caps,
    Chimney Repair,
    Masonry

    FAQ

    M & J Chimney Service is currently rated 4.2 overall out of 5.
    M & J Chimney Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, M & J Chimney Service does not offer free project estimates.
    No, M & J Chimney Service does not offer eco-friendly accreditations.
    No, M & J Chimney Service does not offer a senior discount.
    Yes, M & J Chimney Service offers emergency services.
    No, M & J Chimney Service does not offer warranties.
    M & J Chimney Service offers the following services: Masonry, chimney caps, repair & sweep.
    Ask for details.

    Contact information

    2903 Hunter St, Brunswick, GA 31520