They were real good. They were great. I loved them. They did a great job. They were very punctual. They were there exactly when they said they would be there. They diagnosed the problem quickly and got it solved. I was very pleased with their service and professionalism.
Description of Work: Coastal Appliances took care of the dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
FRED P.
03/2014
1.0
appliance sales
+ -1 more
Glass stove top broke. I was unable to get it replaced through Coastal. I got a different story every time I called, the most popular "he's on vacation." You would think a company that uses the motto "we service what we sell" would make allowances for employee vacations. The paperwork that they started showed they were going to charge me over $900 (not including installation) for the new stove top. I finally gave up on Coastal and ordered the stove top directly from the manufacturer. The cost was around $500 and this was retail to the public. I had it installed by an appliance service company for around $100. Coastal.'s ineptitude save me some money and I learned they were planning to gouge me. Not very nice people.
Description of Work: Sold stove service for peoduct purchased from Coastal
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Judith A.
02/2014
5.0
appliance sales
+ -1 more
Excellent....... Fast efficient and no fuss.... go back to them in a heart beat
Description of Work: Purchased washer & dryer and two dishwashers in past 10 years
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Herb M.
05/2013
4.0
appliance sales
+ -1 more
Sales person seemed inexperienced, but sincere. Price was good, delivery and pick-up as promised. The only negative is that the fridge was sold as and quot;stainless steeland quot;, but when we compared the finish with our other SS appliances, we realized that it is not SS. As further proof, magnets will stick to the new fridge, but not the real SS finishes on our microwave and dishwasher - magnets are not attracted to stainless steel.
Description of Work: Our fridge died, and after shopping on line and all area stores, we decided on Coastal Appliances
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,430
Mark H.
03/2013
5.0
appliance repair
+ -1 more
They were very courtesy and professional on the phone. They showed up on time and followed up with us as well.
Description of Work: They replaced the dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Steve B.
03/2012
5.0
appliance repair, appliance sales
+ 0 more
They will remove your appliance at no charge. They are not the cheapest, but they have a great attitude. They have a hometown feel when shopping at their facility. They give you one on one response to your needs.
Description of Work: I have purchased appliances from this location.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Leslie M.
08/2011
5.0
appliance sales, appliance repair
+ 0 more
Wonderful company- our Dishwasher died 3 days before Christmas (and arriving family) - we bought a new appliance from them- and the sales person was VERY helpful - honestly answering our questions and offering sincere advice about what we might need or not need... The new washer was delivered and installed the next day - and old dishwasher carted off. In June I called re not cleaning as well - they ask for specific details - and explained that dishwasher soaps have changed - I was describing a problem typical of all dishwashers - but they offered to send someone to check in person - he examined my dishes - confirmed, but made several suggestions - and left some products he recommended - I checked this out on the internet - the info the store and repairman gave was absolutely accurate. Following their advice solved the problem. I have already recommended them to friends- and have heard identical feedback of great experiences.
Description of Work: Purchased dishwasher, installed, and a service call months later.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Sales and Installation,
Appliance Repair,
Appliance Repair - Small
FAQ
Coastal Appliances is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Coastal Appliances accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Coastal Appliances does not offer free project estimates.
No, Coastal Appliances does not offer eco-friendly accreditations.
No, Coastal Appliances does not offer a senior discount.
No, Coastal Appliances does not offer emergency services.
No, Coastal Appliances does not offer warranties.
Coastal Appliances offers the following services: Appliance sales & repair.