Response from Certified Electric Inc
We are sorry [Member name removed] fills this way about our company. This call came in on a Friday afternoon and our service dispatcher told them someone would call back to schedule this work. We called back on the Wednesday May 13 to schedule and we were told they had already called someone else. Most times it would not take us so long to respond, however we have been every busy, had it been explained this was an emergency we would have when immediately or explained to them they should call someone else. We are located in Brunswick, GA and this call is in Kingsland, GA which is approximately 30 to 40 miles away from us. We have been in business since 1971 (43 years) and pride ourselves on our service. as anyone can see here on Angie's List we have a very high rating on ALL of our reviews. Again we are committed to providing the best electrical & HVAC service possible and deeply apologize that [Member name removed] fills this way and would hope they understand that even the best companies sometimes make mistakes and will reconsider using us in the future.