Nalley Roofing

Roof Replacement

I had used Nalley years ago and they resonded quickly and did the work perfectly, but when I needed a roof replaced this time, I had a hard time getting their home office to answer my call. In fact, I couldn't even leave a message because their business mailbox stated that it was full. This went on for over a 10 day period. I wanted to give them the work, but if you can't answer the phone, then you lose my business I was able to contact the roofer and he gave me an estimate, but once again, I had a hard time contacting the home office.

Went well. Paul in the office was very patient with me. Took me forever to decide on a color. Salesperson always responded to my calls in a timely fashion. Compared 4 roofers for project. Nalley had the best price for the product I wanted.

The roof may have started leaking before the warranty expired. The owner could not determine the source of the crack of the roof and the water started coming through. When I called the owner he pointed out that it expired, and he did not really seem concerned as this may have started before the warranty period ended. He took a long time responding to my inquiries about looking at the roof to the point where I lost patients and I hired another company to fix it. I had asked him to partially cover it with materials or something, he was not ready to negotiate anything and then I just told him I was not going to have him fix the roof I will just have somebody else do it.

I Called Nalley Roofing to give me an estimate. I have dealt with the founder Arthur Nalley over the years. He is pretty much retired now. Paul Davidson is now runing the company. My experience was excellent and when I get ready for the roof they will do it.

He found that I did not have a leak problem.

The owner was not involved. The workers did a good job, but they had no advice on matching the shingles, except for me to go to Home Depot while they waited.

Nalley Roofing wasn't the cheapest bid I got but they definitely were the most qualified company for the job. I have had no issues with the roof since the job was done.

They were prompt in their actions and took care of the job as they said they would.

We had other people do the roof but they did it all wrong before. We hired these guys to fix the mess and they had their work cut out for them. They fixed the problems pretty well but it was hard to get a hold of them. Everything turned out well in the end.

I am actually afraid to give him business. He is that good. He gave me his best new roof for the best price you could imagine. He is just as honest and sweet as ever. He is a true gem. Author Nalley is his name. He also did my dads house and my neighbors house. He has a small company but he does have a lot of overhead though. He does tremendous work.