Gray Tile & Remodeling

Kitchen and Bath Remodeling, General Remodeling, Ceramic Tile,

About us

For over 20 years Gray Tile & Remodeling has been your go to source for quality, artisan tile work and remodeling. Looking for a turn-key ready kitchen completed top to bottom in 2 weeks or less? Does your outdated bathroom need a facelift? Our team will help you with the complete design, layout, material selection and are dedicated to your 100% satisfaction from start to finish. Call us today to schedule your free in-home estimate.

Business highlights

23 years of trusted experience

Services we offer

Tile & renovation of residential homes. Basement refinishing, flooring (any type) bathroom and kitchen remodels.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check


Photos of past projects

Reviews

4.969 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
1%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 69 reviews

Bob S.
01/2024
5.0
home remodeling
  + -1 more
Derrick and his crew were fantastic. They showed up on time, gave a full days work, stayed on the job every week day until the project was done, and did absolutely superb work. Derrick provided a detailed quote leaving no questions. Every member had great work ethnics. They took personal interest and worked with pride. I never met Derrick before he came to give me a quote. I would highly recommend his company for bathroom renovation. It was a pleasure watching them work. They really care about the quality of work. I plan on having them back for more projects.
Description of Work: Master Bathroom Renovation
Rating CategoryRating out of 5
Yes, I recommend this pro

Hank H.
07/2023
5.0
ceramic tile, home remodeling
  + 0 more
Excellent job! Quality workmanship! Would definitely use Gray Tile and Remodeling again. You will not be disappointed!
Description of Work: fully Master bath renovation
Rating CategoryRating out of 5
Yes, I recommend this pro

Jackie H.
04/2023
5.0
home remodeling
  + -1 more
Derrick and his crew were on time everyday, very professional, kind and polite. The job was done it the time quoted at the price quoted. I add an additional project and they handled it beautifully. My bathroom is beautiful! I have recommended to several people and some have already used them with the same success. These are hard working people that get the job done!!!!
Description of Work: Master bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie B.
03/2021
5.0
custom cabinets, home remodeling
  + 0 more
Gray Tile & Remodeling did a fantastic job on my bathroom!! They were very professional and always kept communication open. They were there when they said they would be. I didn’t have to worry about a thing when I had to run an errand and they were still working. I will definitely hire them for any remodel needs I have. The workmanship was by far the best I have ever seen. They take pride in their work and it shows!
Description of Work: Total bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
12/2020
5.0
home remodeling
  + -1 more
Derek and crew were very timely and easy to work with. They redid a bath and tiled a shower and tub surround in the master bath. They finished on time.
Description of Work: Remodeling - Kitchen & Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott C.
11/2020
5.0
home remodeling
  + -1 more
Project was completed as promised and the advice we needed concerning materials selection was welcome and resulted in a beautiful bathroom.
Description of Work: Remodeling - Kitchen & Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Aaron B.
11/2020
5.0
ceramic tile, countertops, marble & granite, home remodeling
  + 2 more
Gray Tile & Remodeling did an outstanding job on our Master Bathroom remodel. Daniel who did the quote & handled the Quartz Countertops portion of the job was a top-notch professional. Derrick Gray and his Team were on time, super efficient and made our vision for the space come alive. Very pleased that we selected Gray Tile & Remodeling for the job!
Description of Work: Remodeling - Kitchen & Bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gray Tile & Remodeling
Thank you for trusting us with your project it was a pleasure working for your family have a blessed day Derrick

Kayley O.
11/2020
5.0
home remodeling
  + -1 more
Derrick and his team did a great job on our complete master bath remodel. They always showed up early or on time. There were no surprise costs and the job was done on time. The prices were great, especially compared to some other companies that contract out all their work. Most importantly to me, I found Gray Tile Remodeling trustworthy and had no worries about them being in my house.
Description of Work: Remodeling - Kitchen & Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Gray Tile & Remodeling
Thank you so much for trusting us to complete your project. I was a pleasure to work with you and hope you enjoy your new custom master bathroom suite.

felicia O.
07/2020
1.0
custom cabinets, remodeling
  + 0 more
Very unprofessional. The first time Mr. Gray came out..he looked at our house and we told him what we needed. He gave me a ball park estimate which is all I asked for at the time. I emailed him a detailed list of what I needed done and it took a while for him to respond. He finally sent a partner out to do measurements (who sounds extremely rude on the phone) but was a little more pleasant in person. He told me he would draw up what we wanted and get back to me with a price so we could get everything that we wanted settled. No response for WEEKS. I had to text him to find out why I had not heard from him. He came up with an Im sorry..I meant to reach out. He was over double the price of what he stated at the first meeting and his partner apparently told him what my budget was. By the way I didn't have a budget. He should have reached out as soon as he decided how much the cost would be and I should have been the one to decide if it was over my budget..not him. These guys just lost a really big project.. Good Luck if you hire these guys.
Description of Work: We needed an addition plus some remodeling.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
punctuality
3.0


Response from Gray Tile & Remodeling
If find your review unjust. We came out we looked at the project, and I was working on the bid. What you didn't like was the fact was that my first ball park estimate was between 50-60k. Then when John can to do the detail pictures and measurement the scope of the work was well over ( around 125K) what we had expected. My apologies on the slow response. I did promise a estimate and I did not send one. My plan was to follow up and review the scope of work. But yesterday your text was asking about the bid and at that point informed you about the cost. I never intended to upset you to the point of lashing out at our company. Estimates are free and we do our best to accommodate everyone. Your project was not a good fit for either of us and for that I apologize. It hard to believe that you can judged us in such an unfair manner.

Barbara H.
04/2020
5.0
remodeling, woodworking, home remodeling, interior painters
  + 2 more
GRAY TILE AND REMODELING DID A FANTASTIC JOB ON REMOVING OUR JAQUIZZIE TUB WHICH WE NEVER USED & REMODEL INTO A LARGER SHOWER & ADDED A CLOSET - FANTASTIC JOB - SOOO BEAUTIFUL & PAINTED WONDERFULLY-WOULD RECOMMEND TO ANYONE!!!!
Description of Work: Master bath shower remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Gray Tile & Remodeling
Thank You so much for taking the time to review us on your project results, It was a pleasure to work with y'all. Please call us if we can be of service to you again Derrick Gray

Justin A.
01/2020
5.0
ceramic tile, drywall, electrician, glass repair, lighting, plumbing, woodworking, marble & granite, home remodeling, interior painters, doors
  + 9 more
Derrick and his entire crew were top notch. Each member was kind and courteous. Derrick walked me thru each step of the renovation always communicating efficiently along each step of the way. I was never left in the dark or not knowing “where he was” or the status of the job. He completed the job on time and on budget with zero surprise fees. His craftsmanship is unmatched and he even made suggestions along the way that improved the overall look of my bath. We are very satisfied with the work done by Gray Tile & Remodeling and would highly recommend them for your next project.
Description of Work: Complete bathroom renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacob K.
01/2020
5.0
ceramic tile, glass repair, home remodeling
  + 1 more
Excellent attention to detail; a very considerate and professional group of people to work with.
Description of Work: Bathroom floor and wall tile, custom glass shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward G.
12/2019
5.0
ceramic tile, drywall, electrician, glass repair, lighting, plumbing, home remodeling, interior painters
  + 6 more
This was a completely gutted bathroom remodel from the floors to the ceiling. Nothing was untouched. Derrick and his crew were excellent and very nice to work with. I had received many quotes from other contractors, but Derrick's was the only one that had itemized break downs for each item of labor and parts that would go into this remodel. He was very responsive to any questions or concerns that I had and was on site when he said he would be. Needless to say the remodel came out excellent. I really appreciate that months later when a blower hose had disconnected from the Jacuzzi bath tub (not tightened enough from the manufacture) within days he had someone on site to remove and replace tile so that I could reconnect the blower hose. Derrick backs up his work and again does a great job.
Description of Work: Complete Master Bath Remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Gray Tile & Remodeling
Thank you so much, it was a pleasure work for you both. I hope you enjoy your new Master bath renovation Thank you Derrick

Tara H.
11/2019
5.0
custom cabinets, countertops, flooring contractor, home remodeling
  + 2 more
i called Grays for an estimate on the kitchen remodel. We had the cabinets replaced, counter tops, flooring and appliances. They were all very professional, punctual and the job was finished on time. This was the best remodeling experience and we will use them again.
Description of Work: Kitchen remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Gray Tile & Remodeling
Thank you for your glowing remarks. We here at Gray Tile & Remodeling take great pride in providing the best service and remodeling experience possible. Thank You Derrick Gray Owner

April C.
10/2019
2.0
home remodeling
  + -1 more
There was a problem with proper installation of shower doors. According to worker that did the install, they cannot correct the issue. Proper due diligence was not done when the tile was placed in the shower, and now the doors hang crooked. I reached out asking for a solution, and have not received a response.
Description of Work: Tile floor in one bathroom and complete remodel of second bathroom

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$7,200

Response from Gray Tile & Remodeling
Thank you bringing this issue to my attention I did receive a report from my installer that the install was acceptable base on pre-existing I did receive your email but didn’t open it until Tuesday night, whereas I was out of town did not respond until this morning Wednesday. Im sure that we can earn back you “A” review you left when we finished. Also note we have been back now three time to work out the issue. Regretfully Derrick

Tim & Kim M.
09/2019
5.0
ceramic tile, drywall, plumbing, home remodeling, doors
  + 3 more
Derrick and his crew did a great job. He listened to what we wanted and he made it happen. I highly recommend Derrick to anyone who needs a bathroom remodeled.
Description of Work: master bathroom custom tile shower and tile tub surround

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Response from Gray Tile & Remodeling
Thank you for trusting us with you project Derrick

april C.
09/2019
5.0
home remodeling
  + -1 more
Things went well. There was some problems as with any project, but all were resolved to satisfaction. I would hire them again.
Description of Work: master bathroom custom shower and hall bathroom flooring replaced
Rating CategoryRating out of 5
Yes, I recommend this pro

Jerry W.
08/2019
5.0
custom cabinets, ceramic tile, countertops, drywall, electrician, flooring contractor, glass repair, lighting, plumbing, remodeling, woodworking, marble & granite, home remodeling, interior painters, doors, basement remodeling
  + 14 more
They finished on time & have completed punch list. The job was very professional & looks great.
Description of Work: Remodeled kitchen office clothes closet & added large bathroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39,900

Tamryn M.
04/2019
5.0
ceramic tile, drywall, electrician, flooring contractor, glass repair, lighting, plumbing, home remodeling, interior painters
  + 7 more
Derrick and his team did a great job on our master bathroom (full remodel) and guest bathroom (80% remodel). It was amazing how fast they worked, and they were done within half the time quoted by other contractors. I love that I knew exactly who was in my home everyday since they do most of the work themselves, and they did their best to keep my home as clean as possible during the renovation. Whenever we had issues (which were all minor) Derrick was quick to respond and resolve them. Derrick also has a lot of integrity, which is rare when it comes to contractors.
Description of Work: Master and guest bath remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from Gray Tile & Remodeling
Thank you for trusting with you project, our team pride ourselves on providing top level finish’s to every project. I also know that perfection is not possible, but we are always willing to quickly fix any issues to the highest level possible. Thank You again, it was a pleasure working with you both and the results show in the fit & finish of you new bathrooms Derrick Gray Owner operator Gray Tile & Remodeling

Donald P.
03/2019
5.0
home remodeling
  + -1 more
Derrick and Daniel were great to work with, helpful during the planning and professional throughout the process. I would not hesitate to recommend them!
Description of Work: 2 bathrooms redone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacey R.
12/2018
5.0
countertops, drywall, electrician, lighting, plumbing, marble & granite, home remodeling
  + 5 more
I would highly recommend these guys. They were thorough, professional, prompt and very accommodating! My kitchen is amazing!!!
Description of Work: Kitchen remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yvette M.
11/2018
5.0
countertops, drywall, electrician, remodeling, woodworking, home remodeling
  + 4 more
We had contacted Derrick a number of months before the date in which we wanted the remodel to take place. We had interviewed several other contractors but we were very impressed with the amount of time they spent discussing our project as well as the detailed nature of their estimate. His entire crew was very nice and they cleaned up the job site very nicely at the end of each day. The most impressive was the amount of time in which it took them to complete the job. We were told by others to expect this type of remodel to go on for months. Derrick and his team were able to complete the job in just a few weeks and the quality of their work was excellent. I would HIGHLY recommend them and would use them again.
Description of Work: Remolded Kitchen, Master Bathroom & Guest Bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gray Tile & Remodeling
Thank You [Member Name Removed], Its was our pleasure to complete your project. From all of our team we wish your family a Merry Christmas and a Happy New Year, also enjoy your new kitchen and bathrooms Derrick

Eloise T.
10/2018
5.0
countertops, drywall, electrician, flooring contractor, lighting, plumbing, remodeling, woodworking, marble & granite, home remodeling, doors, basement remodeling
  + 10 more
Great! All workers were kind, courteous and professional.
Description of Work: Basement renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Chris B.
10/2018
5.0
ceramic tile, flooring contractor, hardwood floor, home remodeling
  + 2 more
I was very satisfied with the quality of the work and the price. Best remodeling business in town!
Description of Work: Tile work and remodeling kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
02/2018
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
We had our bathroom redone with a new shower, tub, and flooring. Derrick and his crew were very professional and did an amazing job. Every day they showed up on time and worked until the job was done. Derrick's communication is like no other! He called or texted me with every update but was also available every time I had a question or concern. I would highly recommend them!
Description of Work: Bathroom Remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Gray Tile & Remodeling
Thank you for the review, it can be difficult at time to have folks leave a review. We take great personal pride in what we do and want to complete every job with 100% customers satisfaction
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Contact information

220 Clower Dr, Bowdon, GA 30108

http://www.graytileremodeling.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
General Remodeling,
Ceramic Tile,
Plumbing,
Electrical,
Flooring Sales and Installation,
Drywall,
Countertops and Backsplashes,
Doors,
Marble and Granite,
Lighting,
Glass and Mirrors

FAQ

Gray Tile & Remodeling is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Gray Tile & Remodeling accepts the following forms of payment: Check
Yes, Gray Tile & Remodeling offers free project estimates.
No, Gray Tile & Remodeling does not offer eco-friendly accreditations.
No, Gray Tile & Remodeling does not offer a senior discount.
No, Gray Tile & Remodeling does not offer emergency services.
Yes, Gray Tile & Remodeling offers warranties.
Gray Tile & Remodeling offers the following services: Tile & renovation of residential homes. Basement refinishing, flooring (any type) bathroom and kitchen remodels.

Contact information

220 Clower Dr, Bowdon, GA 30108

http://www.graytileremodeling.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM