A-Cut Above Landscaping Services LLC

This year they have "gone underground" and we are not seeing them as we typically have in the past. We haven't really been told what's going on, but our lawn looks terrible. We've tried to call them but all we get is their mailbox is full.

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I have used A Cut Above for various services for the past 5+ years. They installed the sod in my back yard and ran irrigation lines there. I was happy with their work. I hired them three years ago to mow/edge my yard bi-weekly. I loved how they edged (like a knife in the beds). Of late though, they have gotten a little sloppy and the mulch has been thrown into the yard by the weedeater. To be honest, I think that Neal has taken on too many clients and his oversight of his clients' properties has suffered. Every time I have asked for somethng "special", it has gotten screwed up. They installed the wrong color mulch. I had them put some irrigation heads on risers and one was not attached properly so it was blowing up in the air (I fixed it myself). I had them install a water faucet on my irrigation line. It wasn't hooked up properly and the line, subsequently, leaked for two days. The final straw was that I asked Neal to do a special mowing, as I was having an important gardening function at my home. When I arrived home from work the evening before the event, the yard had not been mowed. I tried to call Neal and all I got was his voicemail. I, subsequently, talked my neighbor into mowing my yard. I called Neal again (this time he picked up) and told him that I was getting my yard mowed by my neighbor. He said, "good!" I asked him why he didn't call me, if he couldn't do it? He said he thought he could do it later that evening (it was now 6 p.m.) or in the morning (my function was at 9:30). I told him that he should've let me know what was going on. He was so non-chalant about it and just didn't care even though he knew this was really important to me. That was the final straw for me so I fired him on the spot.

They come out twice a month. They cut and trim the shrubbery and grass. They do the edging. They blow off all of the debris and pile it at the front of your yard. They fertilize and do pest control. They do everything that they agreed to do in the contract. I don't have any complaints with them. My yard looks better than other yards. They do good when the owner is here. When the owner is not here, they just get in and get out. They go a little too fast and the tractor dug up my yard once. I feel that the owner needs to be there when they do the work. I will not be using them any longer because I originally hired them because I am disabled. I have gotten better and will start doing the lawn myself again.

They are fantastic. I would use them again in the future.