HOME DEPOT INC

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Hardware & Home Improvement Stores

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1.01 Reviews
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4
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2
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1
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Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Barbara H.
10/2014
1.0
home improvement stores
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I called Masonite Door, and they were angry that I did not use Home Depot’s installers to install the door. He was trying to tell me that the door was improperly installed. Not only did they not want to do the repairs, they wanted to void the lifetime warranty after we spent $2300 on the door. Home Depot came out and fixed it but it was still a little warped. Now, it is even worse. I have filed a claim against Masonite, and they denied the claim. I would recommend that people use caution when buying a door from them. Their customer service is very poor and they will blame the customer when anything is wrong. This is no way to treat a customer who spent $2300 on a door and leaving me with no warranty and a warped door.
Description of Work: I went to The Home Depot to get a new door. We had the door installed by a carpenter that we use who knows how to install doors and windows. We noticed that the door was warped, and it’s supposed to have a lifetime warranty.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,300

    Contact information

    17 HIGHWAY 515, Blairsville, GA 30512

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Hardware & Home Improvement Stores

    FAQ

    HOME DEPOT INC is currently rated 1 overall out of 5.
    No, HOME DEPOT INC does not offer free project estimates.
    No, HOME DEPOT INC does not offer eco-friendly accreditations.
    No, HOME DEPOT INC does not offer a senior discount.
    No, HOME DEPOT INC does not offer emergency services.
    No, HOME DEPOT INC does not offer warranties.

    Contact information

    17 HIGHWAY 515, Blairsville, GA 30512

    www.homedepot.com