Top Quality Heating and Cooling

heating & cooling contractor

About us

Welcome to Top Quality Heating and Cooling, with offices in Canton, Ga and Ellijay. Owner and operator, Jeremy, takes great pride in his professionalism and customer satisfaction. With over 20 years of experience, our team knows what it takes to get the job done right, the first time. We specialize in Heating and Air Conditioning and treat your home as if it were our own. For fast, reliable and efficient service give us a call today. You will not be disappointed!

Business highlights

13 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 26-50 of 122 reviews

Charles C.
02/2021
5.0
Bethany and repair tech Justin were excellent. Very professional. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John N.
01/2021
5.0
provide a 5star customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter B.
01/2021
5.0
James Thomas Heating and Cooling in Blue Ridge, Georgia, I recommend without reservation-responsive,polite staff and very skilled service technicians.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kaitlyn B.
01/2021
5.0
Justin was extremely helpful and understanding with our situation. They have amazing prices and got the job done right! Highly recommended

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,649

Patrick W.
01/2021
4.5
Justin was determined to resolve heat pump problem. Did his job well.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$79

Susan W.
12/2020
5.0
Jeremy was very knowable about his work. He discussed duct cleaning and air filtration systems that I wanted information on. Very professional and a really good person!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$39,000

Rami S.
11/2020
5.0
Fast responses and turn around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David A.
11/2020
5.0
My previous contractor couldnâ t get my née mini split to work but Top Quality knew what to do and it working fine now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$360

Becky B.
11/2020
5.0
Willing to help us out on short notice. Will hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$79

Geraldine m.
11/2020
5.0
Very thorough and efficient.Jeremy gave me a detailed description of everything he did. A pleasure doing business with them. Will definitely call them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John G.
11/2020
5.0
Excellent company. I found them on google. They have great reviews. 2 guys came out and were honest and checked everything. Very thorough job. I signed up for their maintenance plan without them selling it to me. They seemed to actually care about me and my home and that everything worked when they left. I really appreciate that. They are my 6th company in 5 years since I've moved into my home and finally I think I picked a good one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Debra G.
11/2020
2.5
Bethany who received my call and scheduled my Appt. Was very friendly and professional. The tech did a good job of analyzing my concern, needed a thermostat. My only disliked was the tech had to go buy a thermostat, from Home Depot ($20.00) but charged me a $179.00 for the thermostat. I have no probably paying for a upcharge but 9x more than what the part actually cost. In retrospect, they did change the price from $179.00 to $100.00 (the part only). I still paid the service fee for coming out and the $100.00 for the part, you decide?

Rating CategoryRating out of 5
quality
4.0
value
1.5
responsiveness
3.5


VIRGINIA H.
10/2020
5.0
The inside person I scheduled the appointment with was extremely nice !!! The techs who did my maintenance service were very nice and knowledgeable and I signed a maintenance contract with them. Thanks for getting me in touch with this fine company !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

Jonathan G.
08/2020
5.0
The employees did an excellent job within the timeframe requested. Jeremy quoted the best rate and got the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

B E G.
08/2020
5.0
If you need superior, professional and punctual technical installation, Top Quality Heating & Cooling is the small business you can rely on. Long story short, older GE furnace started leaking water from unseen rusted coils (thought is was the condenser unit). The tech adviser, Jeremy, evaluated the extent of the problem, gave me choices (cost comparison and warranty information) and placed an order as quickly as possible knowing 90+ temperatures were norm in August! Their administrator, Bethany, kept me informed regarding obtaining the parts from out of State (COVID19 slowed down shipment from local parts warehouses). Three days later a whole new TRANE system has been installed by the best installation team ever: Ferando & Ricardo. Thank you, Team Top Quality!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Lexy C.
08/2020
4.0
Very nice and the fee I was charged was very reasonable.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Jim C.
07/2020
5.0
They kept in touch with us all way through install. Very friendly and knowledgeable. Will diffidently tell my friends about Top Quality. Thanks Jim Clifford

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruno G.
07/2020
5.0
................

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jeri m.
06/2020
5.0
Jeremy was excellent in diagnosing the problem and fixing it immediately. Would highly recommend .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$890

dave b.
06/2020
5.0
Punctual, friendly and professional ! Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kenneth w.
06/2020
5.0
Great service.. Jeremy is awesome.... he answered all of my questions and was very patience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$118,000

Nabil E.
06/2020
5.0
The company is fantastic! I had both full systems installed (condenser and furnace) after one of our units broke down. Jeremy came out to give me a quote and was extremely kind and professional. He made observations about changing some configurations in order to help with airflow and cleaner air. They worked us in early since they knew we were down a system in the heat. Two gentlemen worked diligently to get both systems done ahead of schedule! After the system was installed I had some things I wanted changed with airflow and someone came out the next day to address my concerns. Bethany in the office is extremely helpful and responsive as well! Great team and will use them now for our yearly maintenance too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,580

A.R M.
06/2020
2.0
This company is "way too overpriced". They wanted to charge me $955 to install 2 overflow shut off valves on the secondary drain pain at the furnace. "This did NOT even include a new secondary drain pan!! To give even a clearer picture: the overflow shut off valves have an "average cost of $45 per".... so they wanted to charge me over $800 for labor ??? For a Grand Total of $955 !!!! My recommendation is: Do your research !!! DO NOT USE THIS COMPANY !!!

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
2.5


Stan L.
05/2020
5.0
They performed the spring A/C checkup. There were no issues. All is good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$79

Contact information

155 Wes Walker Memorial Dr #300, Ball Ground, GA 30107

http://topqualityhc.com

Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
CR109019
Trade License Locale
GA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: Closed

Top Quality Heating and Cooling accepts the following forms of payment: CreditCard
Yes, Top Quality Heating and Cooling offers free project estimates.
No, Top Quality Heating and Cooling does not offer eco-friendly accreditations.
No, Top Quality Heating and Cooling does not offer a senior discount.
Yes, Top Quality Heating and Cooling offers emergency services.
Yes, Top Quality Heating and Cooling offers warranties.

Contact information

155 Wes Walker Memorial Dr #300, Ball Ground, GA 30107

http://topqualityhc.com

Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
Closed