HLD Doors

I was trying to help a small black business but was received poor materialized product that continues to grow worse by the month. I bought a door with side lites and blinds within the side lites and the paint is fading away from inside the glass of my side lites. I paid $800+ (which was an addition to the product) to have the blinds built inside the glass. I bought this product in year 2021 and didn't expect for this product to begin to look as it's been up for 20 years. This product was meant to beautify my home as it is my front entry door and now it beginning to look medicore which is very upsetting. I'm writing this review for someone to think twice before they buy from this small black own business. I've tried to rectify in-person and the owner blamed it on China as he didn't know what kind of material they use. Then he (the owner) began to give me a talk off as he purchased his products from Home Depot from their disgruntled or buyerâ s remorsed customers. This is BULL****! I paid good money and expected a good and long lasting product. As he originally sold me on the fact that they make their products â in-house.â Now all he can tell me that we just put the frame around the glass. Thereâ s nothing he can do. This business has not performed to my expected standards.

Great prices

Simple and easy... and a great door too!

Wow, Great experience, point of sale, customer service, installation all spot on, WE SHOPPED. , Don't let their name fool you (HOME LIQUIDATION CENTERS ) they do extremely high-end doors and entryways , we originally had a door with side panels and a window transom and ended with 8' double doors, and matching transom that suits the stature of our neighborhood ( our neighbors are heading their way), literally for thousands less than competitors or they were unable to accomplish. AND MANAGER MISS JUICE IS FANTASTIC also recently found they do windows and will be doing likely future business

Overall I was satisfied (door looks and works great, the inset blinds are a life-saver) and would use them again, only I would be prepared for what they did not tell me. Specifically... The only thing that caught me off guard was the fact that the door came with an opening for a deadbolt, yet they did not explicitly tell me that a) there would be such an opening at the time of purchase, and b) that they did not offer the deadbolt at the time of installation, which if nothing else was a missed opportunity for an additional sale.

None

Quality work and good value

This company came out 3 times to install/repair my front door and the door still does not close properly and allows moisture in. One of the visits included complete removal and reinstall of the door causing me to have to paint the door several times which incurred additional costs. Also giving an overall shabby appearance as the same door and frame have been fitted into this one space multiple times. The initial call was fielded with great customer service, but after the issue could not be resolved on the 1st or 2nd repair visit the vendor communication began to dissipate while the issues that have been present since installation remain. 3 different individuals came to my home in attempts to repair including the company owner. I was promised this issue would be resolved but it has not been. The door was fully paid for an originally installed in April.

The expert door installer was excellent in hanging both doors. The doors look awesome and hold back the cold air unlike the previous two doors. The prices were the best and the door quality was better than I had expected.

Wonderful experience start to finish.

The rep was knowledgeable, and on time . The product was of a great quality. I am very well pleased. The installer made quick work of the installation. He even cleaned up afterwards putting everything back the way he found it. I have already recommended this company, and will do again.

Excellent customer service, didn't try to belittle us. He was very informative! Over achieved the look we were trying to get. Very knowledgeable! Price efficient.

Excellent experience a wide selection of doors and better prices then the big box stores. Excellent customer service all around great experience.

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This place is amazing! They have quality products with professional service! I highly recommend them.

We drove about and hour to see the show room and we didn't want to make a second trip so we took our time. Patrick was so patient and really knowledgeable. He answered all the questions we had and gave some insightful suggestions. We ended up purchasing that same day got our new exterior doors installed right after the holidays by David who was also professional and nice . The price was great as well. We are actually planning on working with them again for or patio door. overall great experience.

The communication and effort of this business was awesome! Man of his word!!!

We had been burglarized so looking for new doors under this condition was very stressful. After explaining our need and why to Patrick, he took his time with us in our selection process. We walked through the show room and he showed us several examples of doors to choose from, as well as discussing the install and painting of the doors. He was very understanding and in my opinion did an excellent job in helping us decide on the best doors for us.

We had a special order situation which they handled efficiently and with good communication. They have a great process from showroom to installation.

Excellent job by installer!!

My door has been ordered, I am awaiting installation. The showroom has many options to choose from. I changed my initial rating from "5" to "4" due to communication & follow up on my project. My actual installation date was changed "2" days before, I was told that I would be contacted the following week, I was not. A week later I reached out and was told that the person handling my installation was going to be on vacation for "2" weeks. They were on vacation during the initial start date as well (that is what I was told). The final product & workmanship is excellent, communication when there is a problem (the ball was dropped) remain vigilant.

INSTALLER WAS EXCELLENT