Family Home Cleaning Services

Terrible experience. I’ve never had such a bad cleaning done in my home. Paid for a deep cleaning and still have dusty furniture, picture frames, light fixtures and streaks on glass everywhere. Trashcans in the kitchen were full, dishwasher was not wiped, the runner was not vacuumed. It took such a long time to clean the house, because we had to go behind the cleaners and point the things out. The owner asked us to call her and tell what was missed. But after some period of time started yelling on the phone and talking over. Very rude owner. If you don't want to be yelled at, don't hire Family Home Cleaning Services llc. The owner (Joselyn) doesn’t care about the work they do. Very unprofessional. Ms Jocelyn replies to my reviews with a distorted interpretation of the events and lies. It’s unbelievable how unprofessional and dishonest she is. There’s no integrity. Hope no one has to deal with this.

Satisfied with work done; however, you need to be make certain you understand exactly what Jocelyn views as deep cleaning vs regular cleaning. If you want baseboards dusted, she charges $20 a bedroom and more for larger rooms. She considers dusting baseboards, windowsills and dusting fans as deep cleaning. These are menial duties, taking little time—-she wanted $125 extra just to do baseboards and windowsills on main level. (We have a smaller home). After I complained about the excessive price, she said she would do me a favor and charge $65 extra for main floor only. She claimed she provided me at the beginning with a very detailed list of her pricing. She did not. On the list, it stated: Baseboards, $20. That was it. Nothing about $20 each room, and more for larger rooms. Who knows what she would charge extra for blinds and all other types of woodwork!

I would recommend Family Home Cleaning Services to my family and friends! She left my home very clean and smelling good. Her prices are great. I have set up my Bi weekly services with this company. Thanks again.

Great - owner double checked needs and was flexible with any changes. She made sure I was happy with her work before she left . I would recommend

The cleaning service went well! I was quite amazed at how they were able to do such a quality job in a short amount of time! Pretty impressed at their ability to pay attention to detail as well! Will certainly hire again!

Amazing! I am a very picky person when it comes to cleaning my house, but this company totally exceeded my expectations. I will def use them again. So happy with their services... and the best part, they speak English so it was easy to communicate with the effectively.

Very professional and on time. My house was spotless when all was done

All Went Well!! Extremely Satisfied with their Service