Sweeney's Watch & Clock Repairs

Watch Repair, Jewelry Sales/Design/Repair, Clock Repair

Reviews

3.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
40%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
3.7
value
3.5
professionalism
3.0
responsiveness
3.2
punctuality
3.5
Showing 1-5 of 5 reviews

Steven T.
07/2014
1.0
watch repair
  + -1 more
The business is operated in two parts. One man fixes clocks and the other watches. This review is for the watch repair person only. I took in two antique watches for appraisal in mid May. Both needed repair, but decided to only have one fixed. Left the watch for a more complete estimate by the watch man who was not there. I called later and received an estimate of $100 for repair and cleaning and I agreed. The watch man said he would order the parts. I called him several times over the following two months. He kept telling me the parts hadn't come in yet. The week before I picked up the watch, he told me the parts were in and the repair would be completed by the following Wednesday. I told him I would pick it up on the following Friday. He assured me it would be done. On the day I went in to pick it up, the watch man was not there. The clock man found the envelope with my watch and nothing had been done. There were no parts ordered or repairs made. I don't know how he stays in business. The clock guy seemed to be very busy with many older clocks being worked on. I might bring my antique clocks to him.
Description of Work: Nothing

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JOSEPH F.
05/2014
2.0
watch repair
  + -1 more
The watch was serviced in a reasonable amount of time and worked well when I picked it up. I had no problems until i noticed the face was foggy yesterday. Turns out my waterproof watch now has condensation under the crystal. This has never happened when I have had the watch serviced elsewhere. It seems that Sweeneys should have made the watch water tight, or at least alerted me that it was no longer waterproof. I intend to take the watch to a Rolex dealer and write off this as a (albeit costly) lesson learned. Do not trust this shop with servicing a Rolex.
Description of Work: Cleaned/serviced Rolex watch

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$250

Barbara B.
05/2013
4.0
watch repair
  + -1 more
See info above
Description of Work: We gave the owner of the shop an older watch to see if he could get parts for it to repair. When we didn't hear from him in a couple of weeks we called and found out he could not get the parts to repair it. We picked up the watch - no charge and then decided to send it back to the original factory. It was repaired there with a very minimum charge.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Rae W.
05/2013
4.0
watch repair
  + -1 more
When I left my watch, I was told it would be ready in about one week, and that I would be called. I never received a call, but returned about 10 days later to inquire if it was ready. He looked at the envelopes of items that were done, and handed me the watch. No apology, no "thank you" for coming. it was my first experience with this business, so i expected more.
Description of Work: The face on my watch was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$40

Carla Sue H.
06/2011
5.0
jewelry stores, watch repair
  + 0 more
Please see above story.
Description of Work: For excellent/speedy work results, very reasonable prices, and fast/friendly customer service, I highly recommend Sweeney's Watch & Clock Repairs in Augusta, GA for all your timepiece needs. In the business for 30 years, David Sweeney repairs clocks and watches in his quaint little shop located at 3705 Washington Road Suite E (Ph 706-863-9723 Hours M-F 8A-5P). Sweeney's is in a small plaza at the corner of Iron & Steel Drive and Washington Road, across the street from Prince Drive and an automotive sales/shop. You can spot this small plaza easier by looking for signs for a shoe repair shop and tattoo parlor. Upon entering Sweeney's Watch & Clock Repairs, I immediately noticed the antique clocks on the walls ticking softly, adding to the relaxing atmosphere. The old-fashioned cash register added to the charm. I was greeted promptly by Pat Adams and then David, the craftsman himself. My questions about my family's heirloom watch were answered to my satisfaction by phone and in person. The quoted price for the repair work was 34%of what a competitor quoted, saving me a large sum! The work was done as predicted, in only 3-4 business days, and was amazing! A pendant watch, approximately 45 years old, looked new, was set to the correct time, and running beautifully! It required thorough internal and external cleaning and no new winding spring was required. I couldn't have been more pleased with my experience with this business and will tell all my friends about it. There seem to be few places to take a precious or expensive watch for repair work without paying for high overhead costs or waiting 4-6wks for return on work, and then not sure of the workmanship. Sweeney's is a real find since it's the best of all of the above. I give Sweeney's Watch and Clock Repairs 5/5 stars! Mrs. Carla S. Huebner, Martinez, (Augusta) Georgia.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    3705 Washington Rd E, Augusta, GA 30907


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Watch Repair,
    Jewelry Sales/Design/Repair,
    Clock Repair

    FAQ

    Sweeney's Watch & Clock Repairs is currently rated 3.1 overall out of 5.
    No, Sweeney's Watch & Clock Repairs does not offer free project estimates.
    No, Sweeney's Watch & Clock Repairs does not offer eco-friendly accreditations.
    No, Sweeney's Watch & Clock Repairs does not offer a senior discount.
    No, Sweeney's Watch & Clock Repairs does not offer emergency services.
    No, Sweeney's Watch & Clock Repairs does not offer warranties.

    Contact information

    3705 Washington Rd E, Augusta, GA 30907