SERVPRO of Augusta

Update: Run. Do not use this company! They started out doing well for the first two weeks, for each of the following NINETEEN weeks it has gone horribly. Will update more soon.

I cannot speak highly enough about this company, especially Sean and Ted. They are the epitome of professionals who truly believe in putting their customers first, providing the most positive customer service experience anyone could ever encounter. Their knowledge and expertise saved us tens of thousands of dollars (yes, I do mean tens of thousands!) and were incredibly friendly, helpful, and patient while we asked a plethora of questions, even well outside business hours. I would recommend this team to anyone, even if you just think you might have an issue. We actually had three different businesses from the area come out to give us recommendations and pricing. Servepro was the only company who refused to provide pricing or recommendations as they did not feel there was a problem. They confirmed this with testing. The other companies were looking to charge us upwards of $20,000 for remediation and would still leave us with additional bills from other contractors to restore the home to its original state as only tear down was included in their pricing. This team absolutely will ensure they maintain your safety without compromising your wallet. Again I cannot say enough about how highly I recommend business with them.