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R L Hayes Roofing & Repairs

Roofing, Gutter Cleaning

About us

We are a local Roofing Contractor that has been in business since 1980, We also have won numerous awards over the years we pride our self on doing the job right the first time. Our company is fully license, insured & bonded as well as all of our sub-contractors are.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Roof Repair, Roof Replacement, Roof Inspection and Estimates, Roof Installation, Hail, Wind and Storm Roof Repair, Residential and Commercial

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-23 of 23 reviews

Melody P.
06/2020
5.0
roofing
  + -1 more
I had the best experience with this company! They were very responsive and got a rep out to my house to give me a quote very quickly. When I had a question, they were quick to email me back. I was also very impressed with the quick turn around. Within a week from getting the quote, I had a new roof. The work crew was very professional and did a great job cleaning up all the mess and making sure there were no lingering nails laying around the yard. The customer service from this company can not be matched and I would 100% recommend them to everyone.
Description of Work: New Architectural Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve D.
11/2016
5.0
gutter cleaning, roofing
  + 0 more
R. L. Hayes Roofing was a pleasure to work with from start to finish. They responded to calls promptly. Came out when they said they were coming out. Completed the job when they said it would be completed. Great company! Would definitely hire again!
Description of Work: Needed a roof inspection for new homeowner's insurance policy. Unfortunately, the roof was pretty well covered in accumulated leaves and pinestraw. So I was looking for a professional contractor who would not only inspect the roof, but clear off the debris and clean the gutters as well.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam A.
04/2016
5.0
roofing
  + -1 more
Need a new roof call? I encourage you to contact Roy Hayes of R.L. Hayes Roofing & Repairs. They did an excellent job re-roofing of our 2 story home. Here are the details regarding the work that was performed: Tear Off old Shingles, Cleanup all Debris and Haul Away; Install New 15 # Felt on Home; Install Weather Watch in Valleys and on Back porch due to low slope roof pitch; Replace Old PVC Pipe Flashing; Replace 2 Power Fans; Re-Flash 2 Brick Walls; Install New Shingles GAF 30 architectural Shingles.5 Year Warranty on all Labor; and Materials Warranted by Manufacturer. The crew arrived on time and completed the work in one day. A foreman was on site to address any concerns/questions that we had during the install. Since the work ended late in the day, the foreman returned to our home at our convenience two days later to inspect the work with us. A few minor, cosmetic issues were identified and addressed on the spot. We are very pleased with the results and are impressed with the "5 year warranty on all labor" that Roy provides.
Description of Work: Installed a new roof on our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Corey P.
03/2016
5.0
gutter cleaning, roofing
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

jannelle D.
01/2016
5.0
roofing
  + -1 more
see above.
Description of Work: Mr. Hayes repaired a hole where a tree limb fell and also tracked down another leak where the two halves of the mobile home were connected. Also blew the leaves and twigs from the roof and gutters. A seriously nice man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Natasha O.
10/2015
5.0
roofing
  + -1 more
It was a very good experience. I emailed Mr. Hayes and he responded the very same day. He scheduled a free estimate and arrived at my home within two days of our first contact. He quickly identified the issue with my roof (there were leaks in two places) and we set up a day and time for him to do the work. He told me the estimate and later that day, he emailed me the estimate in an invoice. He fixed my roof exactly when he said he would and did an amazing job! He emailed me my paid invoice the very same day that he completed the work. He was very professional and timely.
Description of Work: Mr. Hayes identified a leak in my roof and fixed the leak and removed all the old debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Chris B.
08/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Inspected the roof and replaced a number of missing shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jacquelines W.
08/2015
5.0
roofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$475

Rhonda A.
07/2015
5.0
roofing
  + -1 more
During a recent rain there was water dripping down the wall of the master bedroom. So I bought the $199 Deal from Roy, and the next day he came out to assess the project. He said the work would not be covered under The Deal but he would credit that money to the work that needed to be done. He came back two days later exactly when planned and completed the work. He and two others worked about half the day on it. They cleaned up after themselves, the roof doesn't leak, and I think the price was reasonable. I would hire him again, very satisfied with his work and with his customer service skills. He was punctual and professional and easy to work with.
Description of Work: I'm not precisely sure of the terminology: replaced flashing, found and replaced rotted wood beneath the tiles, replaced some tiles, sealed the edges by the wall, stopped the leak!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Manish J.
06/2015
5.0
roofing
  + -1 more
Excellent.
Description of Work: Roy inspected the roof and the attic and found the leak that I had suspected in the roof. He emailed me an estimate and returned 2 days later to do the work. Crew was professional and supervised by Roy himself. The shingles were removed and the rotting OSB was removed and the shingles were replaced. The are that leaked had no flashing so flashing was installed and all the pipe penetrations had new boots installed. 5 year warranty on the repair. He felt the rest of the roof was in good condition. I would definitely use R.L. Hayes again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ernest I.
06/2015
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ALFRED C.
06/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Mr. Hayes and his team took off old roof and put on new roof. They did a geat job, the new shingles look great. Mr. Hayes was very professional and his 30 years of experience showed. I would highly recommend Mr. Hayes for new roof installment. Thank you Mr. Hayes and team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,695

elizabeth P.
06/2015
5.0
roofing
  + -1 more
Roy called me on a Saturday to discuss my problem. I left a message for him on the Friday before so in less than 24hr he responded. Promised to show up @ noon on the following Monday and kept the appointment. I do not live in the area and this is a rental so it was important to get it taken care of quickly. I am assuming it is all repaired as I was not there. I am sure if I have any additional leaks my tenant will inform me. As of now alli is good and I would use their services again.
Description of Work: Replace 1 PVC pipe Flashing, Seal Break joints in roof Transition, Caulk one spot on left side at front of Chimney, Seal 2 nails at fascia on rear of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lisa F.
05/2015
5.0
roofing
  + -1 more
It went well and I will be using Roy when I replace my roof in a couple of years.
Description of Work: Patched my leaky chimney, and had planned to replace shingles. When he started working on the chimney he noticed there were 2 layers of shingles. This would prevent him from doing the other part of my service. I appreciated that he explained why he could not do the service and that he was honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barbara S.
04/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced stove hood vent & about 10 shingles around hood vent. For now have not seen any water spots on the kitchen wall over the hood of the stove. What's good about it is that I have a 5-year warranty on all labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Will F.
04/2015
5.0
roofing
  + -1 more
Good, so far no leaks. They were very responsive and professional. I will use them again.
Description of Work: Roof had a leak at at expansion room. They reflashed the area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Heather T.
04/2015
5.0
roofing
  + -1 more
Showed when they said they would, gave me an Angie's List discount- just for being a member even though he didn't have any advertised specials at the time. Paid via debit card over the phone- whole experience was easy-breezy.
Description of Work: Roof inspection, replaced flashing, re-sealed turtle vents, general roof maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from R L Hayes Roofing & Repairs
Thank you, It was our pleasure to take care of this for you, and to make the process as easy as possible. If you need anything else please feel free to contact me at any time. Thank you again. Roy

Pam A.
03/2015
5.0
roofing
  + -1 more
Prompt return of all phone calls. Quick, easy and convenient appointment setup for estimate. Provided a verbal estimate on the spot and followed it up in writing via email that evening. Scheduled the work. Work was above and beyond what was agreed to and I couldn't be happier!
Description of Work: Repaired/replaced several loose and/or missing shingles on our roof. Replaced all 7 pipe flashings. Went the extra mile to clean out a clogged/loose downspout and reattached it securely to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Response from R L Hayes Roofing & Repairs
Thank you it has been a pleasure working with you, If you have any question or need anything else please feel free to contact me anytime. Thanks Roy

BETTY R S.
03/2015
5.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from R L Hayes Roofing & Repairs
You are correct you did purchase a Big Deal. When we arrived to inspect your Roof and to clean the gutters we found that your gutters did not need cleaning due to the gutter guards on them. They were very clean at the time of inspection. However, we did find a gap between the fascia and the roof decking that the prior company installed incorrectly. This area needed to be repaired or replaced. I provided an estimate for you to repair those sections. The new roof that you recently had installed along with the new gutters and gutters guards looked great. But I do feel bad for you & your husband that the company you hired did not do the job 100% correctly when it came to installing the Fascia board around your home. If we could be of any other service to you please let me know. Sincerely; Roy Hayes

Matthew D.
03/2015
5.0
roofing
  + -1 more
Roy was very professional and helpful. He took the time to send me a detailed invoice, and was done with the job quickly. Upon inspection, I can see that he was very thorough and didn't cut any corners with labor or supplies. He also guarantees his work for five years. I would definitely call him again in the future!
Description of Work: Repaired chimney flashing/roof leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from R L Hayes Roofing & Repairs
[member name removed], thank you for the review it was great working with you feel free to call me if you have any questions. Roy

Jeffrey L.
02/2015
5.0
roofing
  + -1 more
I noticed late Saturday afternoon that there was a shingle laying on the ground in my back yard. I emailed Mr. Hayes early Sunday morning with my situation and contact details in the hope that I would get a call first thing Monday morning. Mr. Hayes responded to my e-mail within a couple of hours and by Sunday afternoon had an appointment for Monday. It's now Monday & it has been raining much of the day. I fully expected that we would need to postpone until the weather cleared up. Instead, they showed up on time and took care of my roofing issue. This the 3rd time I have had RL Hayes out to fix some sort of roofing issue, and if the need arises again I have no doubt that they will be the ones I will call.
Description of Work: Repaired/replaced roof shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from R L Hayes Roofing & Repairs
Thank you Mr. (member name removed) for the great review feel free to contact me anytime if you have a question or concern. Roy

Lisbeth G.
01/2015
5.0
decks, roofing, contractors
  + 1 more
We usually use Angie's list for all referrals, but Roy was highly recommended by a friend. We called him first and was really glad we did. He came out and gave us an estimate of $4300 for roof replacement with architectural shingles and $1700 for repairs to our porch, that included replacing a large support beam. He also offered an Angie's list discount when we told him we were members. They removed the old shingles, made necessary repairs, installed additional vents, installed architectural shingles and left the area clear of tacks and debris. Roy was involved with every step, kept us informed and answered all questions. The crew was polite and hardworking. We also liked that he has knowledge and experience in home construction. We plan on calling him again in the future for ridge work on our barn and would definitely recommend to friends.
Description of Work: Removed old roofing and installed architectural shingles. Also, repaired a water damaged portion on our back porch that included replacing a rotten, large support beam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from R L Hayes Roofing & Repairs
Thank you very much for the compliment and if you need anything please call or email me. Thanks Roy

Philip H.
11/2014
5.0
remodeling, roofing
  + 0 more
When I had a massive oak fall into my front bedroom R. L. Hayes came right to my rescue, getting the roof properly tarped immediately. From there he moved on my repairs with great speed, fixing extensive damage to the outside and inside of the house within two weeks. The damaged areas look better now than they did before the repairs. I really could not ask for more. Roy is incredibly professional, handles all the details, works with the insurance adjuster and makes a bad experience not so stressful. I really appreciate what he did for me at a difficult time when so many people had damage and quality workmen were hard to find. I cannot recommend his work and business practices enough and wouldn't let any other repair service work on my house. You can trust R. L. Hayes with any work you have. Call Roy and forget about it.
Description of Work: I've had two trees do extensive damage to my house as a result of storm damage in the last two years. R. L. Hayes rebuilt substantial portions of my carport on both occasions and rebuilt a large portion of my home's roof once, along with repairing interior damage to a ceiling and shelves caused by a large tree branch coming into the house and water damage. He also repaired a cinderblock wall, installed insulation, painted and did electrical repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

    Contact information

    3540 WHEELER RD, Augusta, GA 30909

    http://www.rlhayes.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Trade License Number
    RLCO003576
    Trade License Locale
    GEORGIA
    Trade License Authority
    GEORGIA
    Trade License Expiration
    06/30/2016
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutter Cleaning

    FAQ

    R L Hayes Roofing & Repairs is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    R L Hayes Roofing & Repairs accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, R L Hayes Roofing & Repairs offers free project estimates.
    No, R L Hayes Roofing & Repairs does not offer eco-friendly accreditations.
    Yes, R L Hayes Roofing & Repairs offers a 10% senior discount.
    Yes, R L Hayes Roofing & Repairs offers emergency services.
    Yes, R L Hayes Roofing & Repairs offers warranties.
    R L Hayes Roofing & Repairs offers the following services: Roof Repair, Roof Replacement, Roof Inspection and Estimates, Roof Installation, Hail, Wind and Storm Roof Repair, Residential and Commercial
    Ask for details.

    Contact information

    3540 WHEELER RD, Augusta, GA 30909

    http://www.rlhayes.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM