Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation
About us
We have been serving the csra since 1986. Our company uses strong truckmount units that produce steam. We currently run four vans with six highly trained techs. we accept cash, check, money orders, and credit cards.
cleaned carpet in my rental, did good job, ive been using them for about 10 years.
Description of Work: I used PROFESSIONAL CARPET SYSTEMS
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
amy S.
06/2013
3.0
carpet cleaners
+ -1 more
The price was very low. The employees that came were late. They were very polite, quick however my carpets were very wet when they left.
Description of Work: cleaned my upstairs carpets
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$100
kathy R.
05/2013
5.0
carpet cleaners
+ -1 more
The stains wicked back up to the surface so the owner came back out twice to work on it some more at no charge.
Description of Work: Steam cleaned berber carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Lacey K.
04/2013
2.0
carpet cleaners
+ -1 more
The quality of the cleaning of the floor was not satisfactory. They just weren't able to get stains from the wheelchair, dirt stains or urine stains. The guy knew that I was participating in a special and he thought because I was getting such a low rate that he didn't feel like giving me a quality job. I just definitely feel like the job was influenced by the special and I got what I paid for but not what I expected.
Description of Work: I used Professional Carpet Cleaners for three rooms, a hallway and a living area. They did extras, upholstery cleaning and things like that.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$45
Terry W.
04/2013
5.0
carpet cleaners
+ -1 more
got recommendation from angie's list for steam-cleaning carpet service by Professional Carpet Systems (PCS). called to make an appt. for the next week and spoke with a very knowledgeable secretary. before tech arrived, we moved all of the lighter-weight furniture and accessories off of the carpet in every room. PCS does not move furniture as they send one (1) tech with the truck. very professional tech, David, arrived on-time, surveyed the job, hooked his hose to the outside tap and took about 2.5 hours to steam-clean 6 rooms and a 13-step staircase. steam-cleaning results were better than expected and i will steam-clean again next year (if not before). the actual process is a little noisy and most of the carpet required overnight to dry thoroughly. my expectation level for drying time had been set by the secretary at 2 - 6 hours; however, drying time was just a little inconvenience. i will use PCS again. p.s. got a 5% first-time client discount with an angie's list coupon the use of which i confirmed with the secretary when making the appt. thank you, PCS, for honoring the coupon and thank you, Angie's List, for providing the coupon.
Description of Work: all carpet in my house steam-cleaned. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Bob B.
03/2013
4.0
carpet cleaners
+ -1 more
The 1st representative arrived a little later than his 4:00pm appt (thus the C rating for Punctuality), unrolled the hoses into our home but within 15 minutes told us that his indigestion had converted to chills. I offered a reschedule but said we needed to have the work done soon as we had rented the house for Masters. He declined but soon he said he thought he needed to go to a Doctor. He called one of his co-workers and promised the cleaning would be done that evening. Shawn arrived at 5:15pm and quickly began work. However his truck equipment suffered a mechanical failure that caused superheated water to be applied to the rugs. With my help he repaired the hose break and continued with the rug cleaning. To his credit he refused the $15.00 extra charge we expected to pay for doing the stairs. The GroupOn offer was only for 4 rooms and a hall. When he began reeling up his hoses, he noticed me with ear protection (actually I was listening to the radio) and observed that the pump engine muffler had come off. Both representatives were well groomed and courteous, but their truck equipment, the hoses, the boiler, the pump engine were obviously in need of maintenance and repair. Shawn's water hoses connections were seriously leaking (I told him the fix). Shawn said this truck had just been assembled for doing cleaning. If this truck was a new truck ... The 1st representative's truck looked older, with multi-colored hoses spliced together. He never started his pump motor so I don't know whether it was as loud.
Description of Work: GroupOn Offer for rug cleaning of 4 Rooms, Hall and Stairs rugs
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$49
Louise C.
03/2013
5.0
carpet cleaners
+ -1 more
I had a and quot;daily dealand quot; coupon and decided to try this company. They were polite, professional and did a good job. I would certainly use them again.
Description of Work: Cleaned carpet in one large room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Michele B.
02/2013
5.0
carpet cleaners
+ -1 more
They were prompt, courteous and did a great job.
Description of Work: Steamed cleaned an entire house (4800 sq ft) of carpeting for a very reasonable amount of money. I have 3 cats and 2 dogs, so I had some pretty bad stains for them to deal with. All stains were removed. Carpet looks like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Brenda C.
01/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
When scheduling the service I had forgotten to ask about their method, so was greatly relieved that they use steam. (The last service did an excellent job of cleaning but used strong chemicals which gave me a migraine and filled the house with extremely strong odors which lasted for weeks, despite prolonged use of fans and open windows and doors during a severe cold snap.) The carpet had many dark orange/brown sticky stains from an oil-based medication my cats took daily, plus the usual accumulation of grime. The loveseat had black smears of industrial grease. The grease didn't come out completely, but that could be partly or entirely because I had ground it in with my panicked attempts to get it out when the incident happened. Nevertheless, Shawn did a good job. I had thought the carpet had been pretty much perfectly cleaned until I inspected the room having most of the medication stains, in preparation for writing this review. A few suspiciously dark spots proved upon touching to still be sticky. This does not change my view of the quality of the job. (The prior company got the stains out completely and with no sticky residue, but the harsh chemicals made me so sick I just couldn't use them again, which was a shame.) I didn't know if steam could handle the medication stains or the grease, so I was very happy and still am. And maybe next time the residual of the stains will come out. A note about the cost: I used a voucher purchased on Daily Deals for $49 and the loveseat added $35 to that. I don't know what their usual charge is.
Description of Work: Steam cleaned my Berber carpet and a loveseat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
KERRY W.
10/2012
5.0
carpet cleaners
+ -1 more
Shawn called before he arrived and he was very professional and friendly. The carpet looks so much cleaner. Will use them again.
Description of Work: Cleaned the carpet at a local neighborhood clubhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Cynthia B.
10/2012
5.0
carpet cleaners
+ -1 more
Very professional, pleasant and they knew what they were doing. Would definitely use this company again and recommend for others.
Description of Work: Carpet needed to be stretched and cleaned - looks wonderful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Walter R.
09/2012
5.0
carpet cleaners
+ -1 more
Great! They were even able to move my appt earlier when I called and asked.
Description of Work: Carpet cleaning and scotchguard of carpets in living room, hallways, and nursery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Chris S.
08/2012
5.0
carpet cleaners
+ -1 more
Punctual, friendly, and responsive to my requests. Great results. Professional job and would use again!! as an FYI: I am not sure how much this helps to the overall results; but I did do a thorough vacuum and did request PCS to pre-treat the stains before they started.
Description of Work: Carpet and micro-fiber sofa cleaning by PCS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Theresa H.
07/2012
5.0
carpet cleaners
+ -1 more
I liked Professional. I have used others in the past, but after using Professional, my carpet was the cleanest it's been in a long time. I have used them once before, and I will use them again. The outstanding service providers stand out, and Professional is most definitely an A!
Description of Work: I have used Professional Carpet Cleaning for carpet cleaning services. They were here last September.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Manuel F.
01/2012
5.0
carpet cleaners
+ -1 more
It went very well!
Description of Work: Great price for the amount of work done. Would use again. Carpets were in BAD shape and PCS brought them back to life. I would use them again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation
FAQ
PROFESSIONAL CARPET SYSTEMS is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:30 PM - 5:00 AM
Tuesday: 8:30 PM - 5:00 AM
Wednesday: 8:30 PM - 5:00 AM
Thursday: 8:30 PM - 5:00 AM
Friday: 8:30 PM - 5:00 AM
Saturday: Closed
PROFESSIONAL CARPET SYSTEMS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, PROFESSIONAL CARPET SYSTEMS offers free project estimates.
Yes, PROFESSIONAL CARPET SYSTEMS offers eco-friendly accreditations.
No, PROFESSIONAL CARPET SYSTEMS does not offer a senior discount.
Yes, PROFESSIONAL CARPET SYSTEMS offers emergency services.
No, PROFESSIONAL CARPET SYSTEMS does not offer warranties.
PROFESSIONAL CARPET SYSTEMS offers the following services: ~cleaning~ ~24 hour water damage~ ~dyeing~ ~spot dyeing~ ~re-stretching~ ~seam repairs~ ~undetectable patches~ ~metal strip thresholds~