Monro Moving & Storage Company - Allied Van Lines

I was very happy with the whole experience

It went PERFECTLY, which is something that very few homeowners can say when being completely moved by a moving company. These guys took great care of even the smallest of boxes and lifted even heavy things with ease (or it seemed that way). I live on a very steep driveway, so I let them use my pickup truck to tote things up and down the driveway. They were easy to relate to and talk to and seemed to enjoy their work. And man, did they work hard. It just was a great experience and management was very responsive and got me on the schedule right away at a time that was convenient to me. Abe is a great owner and Tonya, who runs the front office, was a fantastic point person and handled the coordination of the whole thing. Just a solid operation at Monro and would HIGHLY recommend them if you want a worry-free move.

I have used Monro moving on two occasions. The owner, Abe, is kind and professional. Abe is very knowledgeable about what it takes to make a move successful. Abe's team of movers are prompt and courteous. The entire company is focused on making moving a pain free experience. Choosing a company to handle personal valuable items is a big decision. I trust Monro moving to care for my home and belongs without hesitation. I'll definitely use them in the future!

They were A's across the board as well, we've used them before a year earlier and they did a great job and we specifically asked for the same crew and we got the same crew even.

That was the reason I went back for a second time. The quality of the workers doing the move, protecting the furniture all that was so good the first time I specifically asked for the same crew by name and got them.

Monro Movers did an excellent job for us! We managed to get a large home of furniture moved without a single thing missing or damaged. Thank you Monro! Jimmie

Great! They were on time, professional, and helpful.

Great service and amazing price. If I had known they were that reasonably priced, friendly and was going to do such a great job I would have had them move more. I moved a lot of my smaller things but in the future I will let them move it all. I couldn't have been happier. Look forward to using them again in the future when I downsize homes.

Excellent service! I will definitely use them when I move again

The move itself was fine. As it turned out I was doubled charged for travel time. The charge was $110/hr with a four hour minimum. I made the mistake of relying on the word of the head honcho instead of getting a written quote first; if you use these guys don't rely on someone's word. The job took exactly 4 hours. However there was an additional $110 for one hour of travel time (the travel time was actually 45 minutes). The guys who did the moving were very nice. There was no problem with them. The guy i dealt with on the phone was very nice as well. He just didn't tell me that I would be double charged for the time en route from the public storage to the house. I will get written estimates from here on out before selecting a moving company, even if it is only a short, local move.

Everything was fantatic. The packers and movers were nice, careful and professional. The owner of the company is hands on, checks in to make sure all is good. I would you them again in a heartbeat.

Excellent. Abe's the best and made this best movers I've ever used. Chris was my primary packer/mover and is a non-stop no BS get it done kinda guy. We are very pleased.

Showed on time, very professional. My overall score would be B+.

Monro Moving & Storage & Allied Van Lines personnel were terrific! I cannot say enough good words about them. The coordinator, Nancy Ball, provided an estimate within 12 hours of checking out what I had to move. She arranged the partial truck move at the time I wanted it, and came to the house again the morning of the move to ensure the movers put paper down to protect my floors, etc. The packers were good; they only took a 45 minute break for lunch, and nothing arrived broken. The movers, Mike, Ken & Ray from Dallas, were fantastic! They assured me that my furniture and boxes were safe in their truck, they protected the house walls with pads along with the furniture and did not take a long break the entire day. The same movers delivered my property within the span noted on the contract. Mike worked with me to try to deliver on a day that it was not raining. At the end, while two men installed the mirrors on the dressers, one came through the house picking up empty boxes, used tape & other packing items. I did not expect that!

The guys arrived a little early. They were very polite. They were careful. They worked nonstop, until the job is done.

It was a great experience. Abe and his team made it easy, and their quote was right-on-the-money. On-time, professional, courteous, and would recommend to friends and family.

I was actually all set to go with another company then I read about Munro from Angie's list After talking with the owner Mr. Abe Newton I changed my mind and went with his company. Unlike the horrible customer service from the other company, Mr. Newton and everyone I spoke with at his office was very professional, friendly and took the time to answer my questions. After moving so many times (military family) I was not looking forward to another move and more of our stuff being damaged and the limited customer service. But Mr. Newton put all my concerns and reservations to rest and more importantly he and his team backed up what they initially promised with good service and professionalism. And the price was great when compared to other moving companies. The packing team was excellent. They arrived early and stayed late (we had a lot of stuff). The moving team was also excellent. They covered the hardwood floors in the heavy traffic areas, and covered the door frame on the front door to minimize moving scrapes, etc. They were professional and nice. I would absolutely use this company again and recommend them.

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Very pleased with the move experience from Monro moving. Arrived on time and worked efficiently. Movers were very friendly and final cost was very close to the estimate. Only issue, and it's a minor one, is they left Coke cans and bottles on the lawn and on top of boxes. But if that's all I have to complain about I consider it a successful move.

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It went excellently! They were professional and took care of my belongings.

This was our first experience using movers, and we were a little nervous. Abe came out to do the estimate at our house, and he was super friendly and really helpful. He gave us honest numbers, and gave us honest advice when it came to moving some of the fragile objects. We didn't get the feeling that he was trying to stick us for as much money as he possibly could, we had the total opposite impression. He gave us a ballpark quote at the apartment, but said he'd email us a real quote by the end of the day. He followed through in the time he'd said, and the quote he sent us was using different numbers. I sent him an email asking him a few questions to make sure there hadn't been a mistake, and first thing Monday morning he called me to explain and walk me through it. He actually thought about our situation a lot, thought about his crew, thought about our belongings and realized that there was a better way that would save us money in the end. That impressed me a lot. The other thing that sold us on using Monroe was his statement that their guys are always on staff, they don't staff up to take on more moves. That led me to believe that their guys knew what they were doing, and would do it well. I had a few more questions during the packing process, and Abe was always really quick to answer them. He called the day before to make sure everything was going well and that we were still good to go, and then called me the morning of when the guys started our direction. The guys that showed up were awesome! I loved them! They had a great sense of humor, and they were quick. They definitely knew what they were doing, too. Before we knew it, our apartment was disappearing into the back of the truck. They worked steady on until it was done, and made better time than we were expecting. Some of the pieces that we were worried about being too heavy or awkward for the stairs were no problem at all! While we were talking, we found out one of the guys had been with the company for 13 years. He certainly knew all the tricks of the trade, and was making good use of them. When we got to the other end (it was about 15 minutes away), they set about their part of the job quickly. There was some chaos at the house due to an unforseen situation- but they just kept on working right through it and tried not to let it slow them down. They also handled some tricky corners and tight spaces with aplomb- there were a few times that they looked at a piece of furniture and weren't sure it was going to make it into the right room; but they managed to get it all. They were also really good about reading the boxes to see where things went, and asking if there wasn't a label. Abe showed up to the house an hour or so after they got started on the unloading to check on things. He was happy to hear we had no complaints, he was excited to see our new house and really seemed genuinely happy for us. All in all, they gave me a great first impression of using movers. When we move the next time, we'll definitely be calling these guys. Everyone we interacted with was a class act, and they made it look easy.

Showed up on time. Did not waste time. Met all of our needs and expectations. No damage to furniture or AV equipment and only minimal scratches on one wall at a very tight turn in our stairwell. Would not hesitate to recommend them again.

He was very nice and professional. He understood that I was on a fixed budget and even gave me a senior discount. They picked up my items when they said they would and delivered my items when they said they would. There isn't a single item that is damaged.