Michael's Furniture Repair

No option for a zero! Contacted him on October 13th, 2015 to repair a sectional couch my pets ripped up. A week later, he picked up two recliner section back pieces to match the fabric and complete the repair, after which he would return to complete the other big portion of the sectional. We paid half of what he quoted, about $325 up front, with the rest due upon completion. We lived with missing pieces of our couch for months, as Michael McGee kept giving excuse after excuse of why he coudldn't complete the project. He finally scheduled a completion date for this morning, seven full months after I first contacted him. He never showed for the appointment, and only returned my husband's phone call because he thought my husband was a new customer. When he didn't return our phone calls for the remainder of the day, we decided to go find the pieces of our couch. They were laying outside and obviously had been there for months judging by the pollen and dust covering them. Despite Michael McGee's prior statements to me that at least the pieces he kept for almost seven months were repaired, they are not. Due to the condition of the cushions and fabric, now we must find someone who will reupholster the entirety of the two pieces, instead of just the back panels. I doubt we will see our money again, it's a shame he can sell his integrity and trustworthiness as a person for just a few hundred dollars.

Michael made and appointment to meet and discuss the project. He was on time and professional. He discussed in detail what he could do and the results we could expect. He gave a price range for the work that was acceptable. We set a projected date to begin the work (several weeks in the future to accommodate our schedule). The work started as planned and proceeded according to schedule. With our agreement the return of the table was delayed a short time because of rainy weather. We are completely satisfied with the total experience.