Lane Plumbing Co. Inc

My service call with Lane's Plumbing went very well. I had a major leak on Christmas Day, and the plumber, Michael, answered the call immediately and came over within 15 minutes. He came in and assessed the situation, then turned off the water supply. Even though it was Christmas Day, he thoroughly analyzed the problem and didn't charge extra for the holiday (how rare is that?). I knew the pipes were old as this is a 'historic' property and so I wasn't surprised at what he found. Michael did what he could and then returned the next day to replace the line. He was able to cut the pipe at another location so that I didn't have to replace the whole main at this time. I asked a number of questions about this job and future work, and he gave good, detailed answers. And he was completely friendly, professional and industrious to boot. It was a great experience dealing with Lane Plumbing.

DO NOT USE THIS COMPANY! They will rip you off. When I called them they quoted me a price of $25.00 to come to my house and give me an estimate to fix a leak. He said if he had to start cutting into walls, he would have to charge me for an hour of labor $85.00. When they got here and wrote up a proposal, they charged me $65.00 for coming out. All they had done was look at the leak.They should be ashamed of themselves. I would never allow them in my house again!