This is the third time in the last two years that we have used Gracy for our cleaning needs. Each time he has been prompt, thorough and worked very hard to remove difficult stains. I appreciate his willingness to take the extra time on difficult spots. No, I am not a relative, neighbor or friend. I do appreciate professionalism and pride of workmanship and that is what I have seen with this company.
Description of Work: Cleaned house carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Lois M.
02/2014
3.0
carpet cleaners
+ -1 more
Stains came back.
Description of Work: Used them twice for carpet cleaning.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$500
William S.
04/2012
5.0
carpet cleaners
+ -1 more
They do a wonderful job. I have been through four different companies and I'm sticking with Gracy as long as they will have me.
Description of Work: I use Gracy Enterprises for carpet cleaning at my apartment complex.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sean J.
02/2012
1.0
carpet cleaners
+ -1 more
They did a terrible job. They were almost an hour late for the appointment. It took them a long time to complete the job and they left my carpet soaking wet. They didn’t clean any of the stains. I feel they weren’t very professional. I tried to call them to correct the issues. The phone number I was given to get in contact with them was disconnected. I will never use this company again.
Description of Work: I hired this company to clean the carpets in my home.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$150
Jim H.
01/2011
5.0
carpet cleaners
+ -1 more
Company arrived on time and went to work. The work took 1.5 hours. Carpets were clean! It took about 12 hours to dry but the carpets were clean. The owner and his assitant were very polite and personable. Pricing was well below other company's quotes.
Description of Work: all carpets shampooed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Margy C.
08/2010
5.0
carpet cleaners
+ -1 more
Arrived on time and worked quickly. Very professional and polite. My only complaint was that the rugs were too wet. I wish they were more careful in applying the rug cleaning solution. The drying time for the carpets as well as wetness that spilled onto the hardwood floors would have decreased. Some of the spots returned and this also could have been because of too much solution.
Description of Work: Cleaned wall to wall carpeting as well as single rugs (over hardwood floors). Also cleaned a sofa. Wall to wall carpeting had many pet stains.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Dean & Kerith E.
08/2010
4.0
carpet cleaners
+ -1 more
I couldn't stay to see the finished job, and unfortunately they did not get some red pen marks out of the carpet. My landlady had someone come in and finish the job before I could call them back, so in all fairness they did not have the opportunity to fix it which they may have done. The marks were very obvious and should have been caught. Otherwise, everything else was great. They were timely and courteous and did the work for a good price.
Description of Work: We had 5 rooms cleaned after moving out of our rental.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$100
alice B.
02/2010
5.0
carpet cleaners
+ -1 more
Provider came on time. Friendly, professional personality. Got the job done. Expressed appreciation for the opportunity and left.
Description of Work: Carpets were beautifully cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Candace R.
09/2009
5.0
carpet cleaners
+ -1 more
They arrived on time and went right to work. They were very professional and got the job done in a timely manner. I had some pet stains that I was affraid wouldn't come but they were able to eliminate them without too much effort. Also you can't beat the price!!!!
Description of Work: I had my carpets cleaned. I needed them done on short notice due to unexpected company and they were able to fit me in their schedule immediately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Amy B.
03/2009
5.0
carpet cleaners
+ -1 more
Since my 6 month old is about to begin crawling, it was time to make sure our carpets are as clean as possible! My housekeeper recommended Gracy Enterprises who has done some upholstery cleaning at her house. The arrived promptly at 9:30 a.m. as scheduled, were very polite introducing themselves and shaking my hand (a rarity with service professionals these days!) They asked me what I wanted and explained how they operated. They were courteous, asking me if it was okay to go through one of the bedrooms with their equipment and were careful not to make a mess. The carpet cleaning itself was superb, and they were very efficient with getting in and out. They also do upholstery among other things. I will definitely use them again!
Description of Work: Gracy Enterprises shampooed and deep cleaned two sets of stairs, two upstairs landings and my great room. They moved the furniture and took extra care with everything!
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Service Categories
Carpet Cleaning
FAQ
GRACY ENTERPRISES is currently rated 4.3 overall out of 5.
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