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ELECTROLUX

Appliance Sales and Installation, Appliance Repair

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

THELMA S.
10/2008
1.0
appliance sales
  + -1 more
I bought the appliances in may and June in 2005. I had service agreements with them and all 3 appliances started to break down in Feb. of 2008. When the service agreements were expired in May and June I didn't renew them because there had already been numerous service calls and they were still unable to fix them. I kept calling the service company to fix them even after the service agreement had expired. Elextrolux would allow them to come and fix them. The service agreement says that if the appliances can not be repaired they would be replaced. They came out 5 times on the washer machine 8 times on the fridge and just once on the dryer. I asked the service people when they declare the dryer wouldn't be able to get fixed. They have came out and worked on the fridge 8 times and it still throws ice at you when you open the fridge door. They came to repair the washer 5 times and it took them 4 weeks to get a repair man here to do that. Electrolux claims that they didn't have any service calls in June because that is when the service agreement expired. I have 3 appliances that don't work. Their service agreement is worthless and I have paid several hundreds of dollars a year for the service agreements. Electrolux told me that even though I had bought my dryer new it had been perviously owned.
Description of Work: After the warranty (1 year) I bought a service agreement for the 3 appliance I bought from them.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,200

    Contact information

    PO BOX 212978, Augusta, GA 30917


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair

    FAQ

    ELECTROLUX is currently rated 1 overall out of 5.
    No, ELECTROLUX does not offer free project estimates.
    No, ELECTROLUX does not offer eco-friendly accreditations.
    No, ELECTROLUX does not offer a senior discount.
    No, ELECTROLUX does not offer emergency services.
    No, ELECTROLUX does not offer warranties.

    Contact information

    PO BOX 212978, Augusta, GA 30917