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CREIGHTON LAIRCEY CO INC

Heating and Air Conditioning

About us

Residential and Commercial Comfort Systems. Founded in 1972 specializing in Sales, Design, Installation, and Service. We offer 5.9% financing or 12 months defered interest. View website for current promotions.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Residential and Commercial Service, Repairs, Installation, Maintenance. Indoor Air Quality including high efficiency filters, air purifiers, and duct replacement. Solar installations.

Services we don't offer

Duct cleaning

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
0%
3
0%
2
0%
1
38%


Rating CategoryRating out of 5
quality
3.7
value
4.3
professionalism
3.6
responsiveness
4.2
punctuality
4.5
Showing 1-8 of 8 reviews

Jenny W.
11/2017
1.0
heating & air conditioning/hvac
  + -1 more
Creighton Laircey has been to our house twice with two different technicians. The first for AC maintenance in the spring and the second for Heating maintenance in the winter. The second technician tried to upsell us a new motor for the heater and brand new duct work for the entire house. Realizing he was full of it, we hired another company and sure enough - everything was in perfect working order. Even worse the unit had apparently never been cleaned, including by the first CL technician. Terrible company.
Description of Work: Routine seasonal HVAC maintenance

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$250

Response from CREIGHTON LAIRCEY CO INC
We do not have a record of performing any work for this customer. The address used is our company address not the customer's. I would ask the customer to call or have Angie's List remove this review.

Ed K.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .....................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Paula C.
01/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We used them for years for new unit and maintanence. The last unit was defective and they showed very little interest in making it right. There were a couple of their men who were helpful but not the company as a whole. Their record keeping was sloppy and then all of a sudden they dissappeared and failed to offer us any annual servicing.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$150

Response from CREIGHTON LAIRCEY CO INC
I would love a phone call from this customer. Our records show we installed a new system 9 years ago and the last time we were at the home was 3 years ago. We have a long history with this customer and we dropped the ball somewhere. We have not disappeared and if the customer calls our office, asks for Victor, I will take or return their call. Victor Laircey

Alan J.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was a very seamless process, and we were really pleased. They explained all of our options to us and provided us with very fair quote for a quality unit. Their team arrived when they said they would and even worked to get the job done in the pouring rain. That's dedication! Our new hvac unit works SO much better than the previous one. We're very happy with it. Great job!
Description of Work: Our heat pump when out in our home so we hired Creighton Laircey to come out and quote/replace our unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

james R.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
I had a few heating and air companies come give me estimates for a new system. Had a mix and match system that struggled during the Summer. Not to mention had a high power bill. The salesman from Creighton and Laircy did a more thorough job and suggested a system different than the other companies. He quoted a low and high speed system with humidity control. He also added a return because he went up a half ton and blew insulation in the master bedroom. After the system was installed last Summer I noticed the AC was running a lot. When I called to complain the salesman told me this was normal and to wait until I received my first power bill. He was right. My power bill went down $65 and ahs continued to do so. The power has gone down a little since this past Winter but not as much as the Summer. All in all, this has been a wonderful experience. The house is more comfortable and I am saving on my power bill.
Description of Work: Creighton and Laircey installed a high efficiency heating and air conditioning system. They also installed a indoor air quality package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,875

James S.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was great. I would recommend them to any one. Give them a call.
Description of Work: When the electric power came back on after the ice strom my heating system did not work. I call Creighton Laircey Company and they were at my house in less than 2 hours. The service tech was extremely professional. He determined the problem quickly. It was specialized part and he had to go pick it up. He was only gone 30 minutes. Within 1 1/2 hour my heat was back on and working. While he was here, he look at the entire system to make sure that it was working correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Charles H.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
I called Creighton Laircey to help with my air conditioner that could not keep up in the summer heat. Victor came out and measured the home, ran a heat load calculation and found the high ceilings were to blame. Instead of replacing my existing system, Victor came up with a separate system to handle 3 bedrooms and 2 baths. My home has never been this comfortable in 8yrs! After the installation was finished,(great install team) I asked Victor about the smell in my basement. He recommended we install a dehumidifier to handle the basement and crawlspace. once again problem solved. This company has been great to work with and has earned my business in the future.
Description of Work: Installed a new heating and air system. Also (2) dehumidifiers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,200

Response from CREIGHTON LAIRCEY CO INC
Mr. [member name removed], Thank you for your kind words. I look forward to working with you in the future. Victor Laircey

Jeff W.
11/2013
1.0
heating & air conditioning/hvac
  + -1 more
We called Creighton Laircey to obtain a quote to replace our old AC/heat pump. We left a message with the secretary, she stated that the owner, Victor, would follow-up with us the next day to set a time for an inspection and estimate. We did not receive a call the following day and are still waiting for a follow-up call.
Description of Work: Tried to get a quote for a new AC/heat pump

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from CREIGHTON LAIRCEY CO INC
I apologize for not calling this customer. As I looked into our records, I found two customers with the same name that called around the same time. One customer was contacted, scheduled and quoted. When I called to ask about the review on Angie's List, he stated he was not a member. I realized then we had not returned a phone call. At Creighton Laircey, we value each and every opportunity that comes are way. I regret that this customer was never contacted and would honor a second chance. Victor Laircey

    Contact information

    1528 CRESCENT CT., Augusta, GA 30909

    www.creightonlaircey.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    CREIGHTON LAIRCEY CO INC is currently rated 3.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    CREIGHTON LAIRCEY CO INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, CREIGHTON LAIRCEY CO INC does not offer free project estimates.
    No, CREIGHTON LAIRCEY CO INC does not offer eco-friendly accreditations.
    No, CREIGHTON LAIRCEY CO INC does not offer a senior discount.
    Yes, CREIGHTON LAIRCEY CO INC offers emergency services.
    Yes, CREIGHTON LAIRCEY CO INC offers warranties.
    CREIGHTON LAIRCEY CO INC offers the following services: Residential and Commercial Service, Repairs, Installation, Maintenance. Indoor Air Quality including high efficiency filters, air purifiers, and duct replacement. Solar installations.
    Duct cleaning

    Contact information

    1528 CRESCENT CT., Augusta, GA 30909

    www.creightonlaircey.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM