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Busby's Heating & Air Conditioning

Heating and Air Conditioning

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
3.8
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Kevin C.
04/2018
2.0
heating & air conditioning/hvac
  + -1 more
Warning: Choose an HVAC service that charges based on time and parts, not by services performed. This is the third time that Busby's has come to check my package unit since we moved into the house. This visit has been the most ridiculous of those (though I wish my wife had not called Busby's in the first place based on the quote I was given to replace two capacitors last time they came). Busby's was more than happy to charge a $98 diagnostic fee for the pleasure of their visit, but once at my house told me that they would need to clean the burners before they could diagnose any issue. In the back of my mind, I already knew their quote for the cleaning...which is just needed to facilitate diagnosis...was going to be outlandish based on our previous interactions. The quick cleaning necessary to then test the burners was quoted at $220, so I asked the technician to pack up and leave. I would avoid wasting your money on Busby's and find a smaller technician who charges by the hour.
Description of Work: Forced Air - Heating Repair

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$98

tom R.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a really good job with the installation, clean up, and quality check. It was all done very well. They did it quickly too.
Description of Work: The installed our units. It was a heat pump system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tom R.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
We are a member of their club. The communications are good. Working with them is easy. They have always responded quickly when we've called them to set up an appointment or if we need them for a problem. Quality is good.
Description of Work: It was for a regular checkup.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Helen H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have used them for the last 6 or 7 years.
Description of Work: They came and did the fall check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Helen H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I belong to their heating and air club. They come our before each season, twice a year. They are a local company and do a good job with heating and air. The workers are personable and professional. They give you a heads up on anything that could go wrong.
Description of Work: They checked the AC system to make sure everything was alright.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

tom R.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Their quality and professionalism is high.
Description of Work: They just did an annual preventative maintenance and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1236 Gordon Park Rd, Augusta, GA 30901


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Busby's Heating & Air Conditioning is currently rated 4.5 overall out of 5.
    No, Busby's Heating & Air Conditioning does not offer free project estimates.
    No, Busby's Heating & Air Conditioning does not offer eco-friendly accreditations.
    No, Busby's Heating & Air Conditioning does not offer a senior discount.
    No, Busby's Heating & Air Conditioning does not offer emergency services.
    No, Busby's Heating & Air Conditioning does not offer warranties.

    Contact information

    1236 Gordon Park Rd, Augusta, GA 30901