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Service First Pros

Heating and Air Conditioning, Heating Oil, Energy Efficiency Auditing

About us

Service First Pros is a customer service first company that specializes in heating & air-conditioning. When you need heating & cooling help in Northeast Georgia and surrounding areas let Service First Pros make your needs a priority. The skilled team of HVAC experts are true professionals who are excellent at what they do and always ensure top quality service, workmanship, and care. They will work with you and your family, scheduling services around your schedule and treating your property as if it were our own. With over a decade of industry experience, the team understands that putting you at the forefront of everything we do is important. After all, our family at Service First Pros is committed to helping yours. Call the company today to schedule your service! We offer 24/7 emergency repairs.

Business highlights

8 years of trusted experience
Veteran Owned & Operated
Se Habla EspaΓ±ol
Family Owned & Operated
Emergency Services Offered

Services we offer

We offer a wide variety of Heating, Cooling and Plumbing services such as AC repair & installation, heating system services, and indoor air quality services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.076 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 76 reviews

Daniel S.
03/2022
5.0
heating & air conditioning/hvac
Β  + -1 more
Exceptional
Description of Work: Warranty work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel S.
02/2022
5.0
heating & air conditioning/hvac
Β  + -1 more
πŸ‘ Great, I got discounts.
Description of Work: Parts on Furnace
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel S.
02/2022
5.0
heating & air conditioning/hvac
Β  + -1 more
πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚
Description of Work: Heating and cooling system check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel S.
02/2022
5.0
heating & air conditioning/hvac
Β  + -1 more
Perfect, the guys were great!
Description of Work: Replace furnish how much was it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David G.
08/2020
5.0
heating & air conditioning/hvac
Β  + -1 more
Very well...
Description of Work: replaced the outside dual start cap and completed the chemical wash on the outside system and tested outside parts and checked pressures. Changed the filter as well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$387

John G.
06/2020
5.0
drain pipe
Β  + -1 more
Excellent service and repair
Description of Work: Air conditioning repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sanjay G.
11/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
I had my maintenance done on 6 units. Brian showed up in time can called before coming. He was through, listened to my concerns and addressed them one by one. He was courteous. Detail oriented, paid attention to each and every part and tested. I had a chance to observe his work personally and watch him take systematic steps to understand my systems and check them. I talked to Josh as well. He was very accommodating on prices and going extra miles to help us out. Honestly, I could not ask for more. If it was me doing the work, I would not have done as through work. Now I am upset at myself, why i did not find them sooner and was suffering and getting ripped off by dishonest providers out there. If you do not trust me, please call me and verify. Please start using Brian and Josh now or you will be missing out on a great service that is reasonable and goes above and beyond. I got my A/C person for life. I hope they do other works as well as i am getting tired of disohnest and ripoff out there. Once again, thank you. When Brian left I do not feel he was just worker, I felt he was friend and a family member. I can not ask for more. the prices for service was very reasonable and accommodating. I will be going out of my way to speak for them to my family, friends.
Description of Work: I had my maintenance done on 6 units. Brian showed up in time can called before coming. He was through, listened to my concerns and addressed them one by one. He was courteous. Detail oriented, paid attention to each and every part and tested. I had a chance to observe his work personally and watch him take systematic steps to understand my systems and check them. I talked to Josh as well. He was very accommodating on prices and going extra miles to help us out. Honestly, I could not ask for more. If it was me doing the work, I would not have done as through work. Now I am upset at myself, why i did not find them sooner and was suffering and getting ripped off by dishonest providers out there. If you do not trust me, please call me and verify. Please start using Brian and Josh now or you will be missing out on a great service that is reasonable and goes above and beyond. I got my A/C person for life. I hope they do other works as well as i am getting tired of disohnest and ripoff out there. Once again, thank you. When Brian left I do not feel he was just worker, I felt he was friend and a family member.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Service First Pros
Thank you so very much for the AMAZING review! It was our great pleasure to serve you and your family at the highest level and am happy you feel that we did just that. Thank you for allowing us to provide a world class experience where customer service is our first priority. Josh Meacham"Our Pros Put You First "

John S.
11/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Wow really great.
Description of Work: Install heat pump .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service First Pros
Thank so much for a positive review! It was truly our pleasure to serve you. Josh Meacham "Our Pros Put You First"

Dan M.
10/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
The rep at Service Pro was professional and very knowledgeable. They charges a fair price to repair.
Description of Work: Boiler check-up and circuit problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Service First Pros
Thank you very much. It was our pleasure to serve you. Josh Meacham "Our Pros Put You First"

Steven L.
10/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
All services were performed professionally. Went on to hire company to pm my systems on an annual basis. Excellent job done so far.
Description of Work: Replaced switch in A/C compressor and performed routine service on furnace and AC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service First Pros
Thank you very much for trusting us to serve you at the highest level. We look forward to a great lasting relationship. Josh Meacham "Our Pros Put You First"

Michael B.
10/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
I give Service First Pros Heating and Air Conditioning great reviews. I held off on reviewing the 'Quality' section for now, as the work was just done today and I really think a few days will give me a better idea if the work done is 'A' quality or not, although I have a very strong feeling it will be just that: 'A' quality. It is rare to have any kind of technician for anything mechanical talk to you and explain to you with the level of courtesy that Josh showed my wife and I. In my opinion, he is outstanding. Right now I have absolutely no hesitation to call him back for any work at all on HVAC.
Description of Work: Repair a heat pump that a previous installer screwed up

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Service First Pros
Thank You so much for the kind review. It was truly my pleasure to serve you guys! Josh Meacham "Our Pros Put You First"

Jackie B.
10/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Josh is amazing to work with, knowledgeable and truly cares about his clients. I would recommend him to anyone needing their HVAC or furnace repaired or replaced.
Description of Work: HVAC & furnace replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service First Pros
Thank you so very much! its always my pleasure! Josh Meacham "Our Pros Put You First"

Ray D.
10/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Service First Pros, Josh, is an exceptional technician. He not only understands HVAC, he also has excellent people skills and customer focus. While he may recommend beneficial improvements to your system, he does not oversell or pressure the customer. He makes it clear what is required vs recommended. Highly recommend.
Description of Work: Installed two complete HVAC systems and have had no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service First Pros
Thank You so much! I appreciate you allowing me to serve you at the highest level. Look forward to building a lasting relationship. Josh Meacham "Our Pros Put You First"

Andy F.
10/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Josh was efficient and thorough, explaining all work as completed. Compete recommendations for system maintenance were appreciated. Very pleased with the services performed.
Description of Work: Install thermostats and general HVAC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service First Pros
Thank you very much! It was my pleasure to serve you guys and look forward to a long lasting relationship. Josh Meacham "Our Pros Put You First"

Sam A.
09/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Our air conditioner went out in the middle of the night. We called Joshua Saturday morning, and he was out to our house within two hours, which was fantastic because we thought we would have to wait until Monday to get t repaired. Joshua was extremely professional and knowledgeable and fixed our issue within 30 minutes, including fixing a shoddy repair that a previous repairman had done prior to when we moved in. Fantastic service, and we will be using them whenever we have issues.
Description of Work: Repair on air conditioner unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Service First Pros
Thank You! I am happy that I could get y'all taken care of in a timely manner. Lifelong customers, thats what I love to hear! Josh Meacham "Our Pros Put You First"

Tom B.
09/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Went as expected, was very happy with services that I got
Description of Work: Tune up HVAC unit, fixed wiring of my Thermostat, gave detail diagnostic report about installations.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service First Pros
Thank you very much Mr [Member Name Removed]! Its our pleasure to serve you. Josh Meacham "Our Pro Put You First"

Pamela H.
09/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Our system is working well despite being 13 years old. Good to know!
Description of Work: Josh checked our 13 year old air conditioning unit. He explained everything he was doing and the results. Nice guy. very neat appearance and was very professional. Would definitely use him again in the future and will highly recommend him to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Service First Pros
Thank you for the great review. So glad I could serve you and your family. Look forward to growing our relationship. Josh Meacham "Our Pros Put You First"

Amy C.
09/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Josh Meachum has been my guy for Heating & Air servies for over 10 years. He is an extremely professional, honest man and he goes above and beyond for his customers. I highly recommend him.
Description of Work: Replacement of HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service First Pros
Thank you! It has always been my pleasure to take care of you and your family's needs.

David J.
09/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
I had a problem with my A.C unit. The A.C would not stop running so I called Josh to come fix it. He said the connecting points got stuck. He told me the problem and showed me the problem. He said it was going to cost a certain amount to complete the job. It was very reasonable so I had him fix it. I was satisfied with his work and price, he's honest and trustworthy so if you have a problem don't hesitate to call Josh Meacham
Description of Work: A/C and heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Service First Pros
Thank you very much! Long lasting friends and customers is what I love to hear!

Jane T.
09/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Awesome. Very honest and professional. Always responsive to questions. Explains everything and very polite. I feel like he cared about me and our system. Highly recommend.
Description of Work: New ac/heat system and regular maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Service First Pros
Thank you for trusting me with your home and Heating&Cooling needs. It's my pleasure to serve you at the highest level.

Victoria H.
08/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Everything went great! Josh is wonderful to work with. He is very knowledgeable in this field and he explains everything on a level I can understand. He makes sure his work is done to an A+ standard. I am a very satisfied customer & will continue to use him. I would highly recommend him to anyone who needs HVAC assistance. -Victoria Harbert
Description of Work: Heating and air repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service First Pros
Thank you! I'm grateful to have wonderful customers just like you. It's always my pleasure to serve you and your family. Josh Meacham Service First Pros "Our Pros Put You First "

Scott T.
08/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Very Professional and courteous, always on time and provided great service. Able to explain how your AC system works so you can understand it. Good maintenance program. I would recommend very highly.
Description of Work: Complete installation of basement split system left unfinished by builder. Properly assessed what was needed and did a complete and professional final installation. Inspected 2 attic units and made repairs of poor workmanship by builder. Good Job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Service First Pros
Thank you Mr. [Member Name Removed] for trusting me to always serve you at the highest level. Josh Meacham "Our Pros Put You First"

Jessica S.
08/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
I have never been disappointed. I would, and do, recommend Josh to anyone asking about heating and air service.
Description of Work: Josh was the original installer of our system. He has continued the maintenance in addition to handling any issues with our system. He is very punctual. He is usually able to get to you the same day, with is often hard to find.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie A.
08/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Josh serviced our A/C in July 2017. He was very professional, knowledgeable, and clean. He gave some advice on things that needed to be done under the house. The company that originally put the unit in did not install it to where the water from the unit would go away from the house, instead it went under the house, which caused it to stay wet and form mildew all along the walls in the crawlspace. Josh in turn installed a hose for the water to go away from the house and put a light to kill the mildew. We will definitely use him again in the future!
Description of Work: A/C serviced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacqueline M.
08/2017
5.0
heating & air conditioning/hvac
Β  + -1 more
Awesome company, I have worked with the owner's for several years and find them to be very professional and knowledgeable.
Description of Work: Service Call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service First Pros
Thanks so much for the great review! You have been such a great help to use. Josh Meacham "Our Pros Put You First"

Contact information

1393 Duncan Ln, Auburn, GA 30011

https://www.servicefirstprosllc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CR110291
Trade License Expiration
11/30/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Heating Oil,
Energy Efficiency Auditing

FAQ

Service First Pros is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Service First Pros accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Service First Pros offers free project estimates.
Yes, Service First Pros offers eco-friendly accreditations.
Yes, Service First Pros offers a 10% senior discount.
Yes, Service First Pros offers emergency services.
Yes, Service First Pros offers warranties.
Service First Pros offers the following services: We offer a wide variety of Heating, Cooling and Plumbing services such as AC repair & installation, heating system services, and indoor air quality services.

Contact information

1393 Duncan Ln, Auburn, GA 30011

https://www.servicefirstprosllc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day