Service First Pros, LLC

heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Service 1st Pros is a residential service first heating and air conditioning company. We service, maintain and replace residential HVAC systems. We believe in servicing our customers at the highest level with knowledge, honesty and integrity. We put our customers' needs first, earning trust and building a lasting relationship. We would love to earn your business and show you the "WOW" we deliver through service.We provide free estimates on equipment only. We value the customer and guarantee to put you first! Josh Meacham Owner/Operator "Our Pros Put You First"

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8850 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 801-825 of 850 reviews

Frank G.
12/2017
5.0
Technician was very knowledgeable and informative. He explained what needed to be done clearly. A+ service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

kelvin d.
12/2017
5.0
Great customer service from start to finish. Very professional and responsive. Highly recommended for anyone needing a HVAC professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rene H.
12/2017
5.0
Professional and courteous! Brian and Josh are AWESOME!!! They answered my call immediately. Josh promised service within two hours. Brian called and was promptly on his way. The price was better than any other service provider I'd talked to. I will be a customer for LIFE! You will not regret using Service First Pros. I feel honored to have come across this company. What a blessing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Sandra G.
12/2017
5.0
Brian and Josh are highly recommended in my book. I woke up this morning to my heat not blowing. Josh gave me a same day appt and Brian came out and fixed my furnace issue right away. He was so awesome I signed a contract to have them come out 2x a year for regular maintenance. He wasn't satisfied until he TRIPLE checked his work. We will be doing business with them in the very near future to replace the thermostats in our home as well. Beyond Excellent Service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol P.
12/2017
5.0
Fantastic!! Would rate higher if I could. Very honest, considerate and was always sure to keep us up to date on what was going on! Will use in future

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tiffany W.
11/2017
5.0
Brian was great he did not leave until he figured out exactly what was going on with my unit. Very efficient and made sure he had a solution on getting my problem fixed. Josh was also a great, he helped with informing my insurance company of what needed to be fixed to make sure they paid as much towards the cost of my repair. I most definitely recommend them!!!:)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$650

Dorice N.
11/2017
5.0
Great customer service. Very courteous and thorough. It was obvious they knew what they were doing. They explained everything very well and I did not feel they tried to convince me more needed doing than was necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$154

KEVIN O.
11/2017
5.0
Service First Pros truly put service first. They were extremely knowledgeable and courteous. In addition to this they were on time to inspect my HVAC unit and they were on time to complete the service. By far the best customer service and overall service experience I've ever had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard B.
11/2017
5.0
Josh was very knowledgeable and great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,400

Ryan P.
11/2017
5.0
I hired Service First Pros to repair my heating system. I could not be happier with the job they did. I would recommend them to anyone who needs a repair done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob F.
11/2017
5.0
Josh was great. Nice to see great customer service again!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Monique G.
11/2017
5.0
Friendly. Patient Slc. Brian clearly explained diagnosis and performed the service quickly

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jean T.
11/2017
5.0
Friendly and professional. Would like Bryan back to my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Michael F.
11/2017
5.0
I had 3 companies come and quote the new air conditioner system. Of the 3, Josh and Service First Pros seemed to know the most about my older damper system, my options and HVAC in general. They showed up as scheduled and did a fantastic installation. When they were done, even though it was late, Josh took the time to go over the system with us. When they left, you would have never known they were there they cleaned up so good. I can't recommend them enough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff B.
11/2017
5.0
Very positive experience. Quick response and a thorough evaluation of the issue with clear resolution. Josh and Brian clearly treat the customer as a priority.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michelle D.
11/2017
5.0
Very pleasant young man. Although more work needs to be done. He made sure that I have heat until he comes back to complete the job. Very kind and very professional. I love that fact that I didn't have to wait for days for someone to come out, they came within hours of my calland that was truly a blessing. I recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Som S.
11/2017
4.0
Nothing

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,918

Madhu M.
11/2017
5.0
Josh did a great job from first phone call to job completion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue S.
11/2017
5.0
The team is customer focused, explains everything. Very helpful and responsive!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joselina R.
11/2017
5.0
Very professional team. Brian and Josh are very helpful and patience.. they answered all my questions abt the new system installed in detail and demonstration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Justin M.
11/2017
5.0
Fair, honest, quick

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$270

Dolores M.
11/2017
5.0
Fast and friendly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

david s.
11/2017
5.0
Good experience, Brian and Joshua were well mannered, delightful and professional, they came in and diagnosed the problem showed me the issues and gave me what I considered a fair price for fixing the problems. They ordered the parts came back and installed them and the unit is working like new. Liked them so much went with the maintenance program I personally recommend this company *****

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Chuck S.
11/2017
5.0
These guys are great. Show up on time, gave me options, fair price. Customer is a A plus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
CR110291
Trade License Locale
GA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Service First Pros, LLC accepts the following forms of payment: CreditCard
No, Service First Pros, LLC does not offer free project estimates.
No, Service First Pros, LLC does not offer eco-friendly accreditations.
No, Service First Pros, LLC does not offer a senior discount.
Yes, Service First Pros, LLC offers emergency services.
Yes, Service First Pros, LLC offers warranties.

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed