Service First Pros, LLC

heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Service 1st Pros is a residential service first heating and air conditioning company. We service, maintain and replace residential HVAC systems. We believe in servicing our customers at the highest level with knowledge, honesty and integrity. We put our customers' needs first, earning trust and building a lasting relationship. We would love to earn your business and show you the "WOW" we deliver through service.We provide free estimates on equipment only. We value the customer and guarantee to put you first! Josh Meacham Owner/Operator "Our Pros Put You First"

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8843 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 776-800 of 843 reviews

VICTORIA S.
01/2018
5.0
Brian showed up and was very professional and knowledgeable he explained the repairs and showed me pictures since my furnace is in the attic. He was pleasant and made sure I understood what was needed and all cost. I will definitely use this company for future needs because of Brian.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$405

jerry b.
01/2018
5.0
Josh is a great guy. He came out late on a Sunday evening to repair our furnace. He had to replace the blower motor and had one on his truck. Great service from these guys. I highly recommend these guys and will use them again. THANK YOU JOSH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$615

Scott W.
12/2017
5.0
Josh has excellent professional customer service. He was very knowledgeable and made clear what I should consider for my follow up maintenance. Also, he inspected some other issues with my duct work and helped me temporary fix the problem free of charge. Don't hesitate to get an estimate first from the Service First Pros, LLC.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$415

Charles M.
12/2017
5.0
Josh was very professional. My heat was out, but he came on a day he had off. I even sighed up for their maintenance program. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$183

Everaud G.
12/2017
4.0
satisfactory good job service technican human relation is a plus 101

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

$51,500

Hayden L.
12/2017
5.0
Very professional service! I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$548

Rebecca P.
12/2017
5.0
Amazing! Diligent! professional! Outstanding Service and Integrity! I am deeply grateful to Josh and Brian for their outstanding work. I had a previous service provider Alpha and Omega HVAC come to make repairs and in the process cut crucial wires that disabled my system. Brian worked numerous hours rewiring, replacing the motor and getting the system back on. Brian and Josh saved my system and saved our family thousands of dollars in repairs. Thank you so much! I am so grateful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Andrew P.
12/2017
5.0
Heater stopped working on Christmas day. Josh came in the the next day and managed to fix the problem right away. Price was resonable, and he didn't force me into any additional sales.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John W.
12/2017
5.0
Arrived early to repair furnace. Great customer service. Information regarding service plan which I purchased. No more worries about the heating or cooling in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$320

SUE L.
12/2017
5.0
Josh was very professional and customer oriented. We were looking for someone to replace or fix our heating and air. He took the time to explain in detail the various ways we could go and help financially. He came up with a solution to help us and is in the process of doing that. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James W.
12/2017
5.0
Fantastic company josh did not pressure me into any additional sales. Troubleshot the problem with my furnace. Pricing was fair and reasonable. He was at my door rep at 8 am after going through home adviser at 9pm night before. He called along the way and expections were very well managed Josh went above and beyond and is coming back to further maintain the unit as the original company did not do the furnace install complete. Very reputable company. These are difficult to find in the HVAC space.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rocky H.
12/2017
5.0
Came on time and diagnosed problem. Brought replacement part and installed. Part was defective. Getting new part for Thursday install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

RC P.
12/2017
5.0
If you're looking for an heating/air conditioning company that is honest, knowledgeable and caring first about the customer you need to call Service First Pros. On time and very customer orientated. Hard combination to find these days. Would highly recommend them. My first time using them but won't be my last.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Cheryl V.
12/2017
5.0
Joshua, Brian, Joycelyn....very Professional. Brian was very knoewdgeable and informative. He explain in full detail when needed to be done. HIGHLY RECOMMEND THIS COMPANY

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond S.
12/2017
4.0
very friendly and knowledgable

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$225

Douglas S.
12/2017
5.0
I found this service provider on Home Advisor along with 2 others. Within minutes of submitting the request for the service providers in my area I received a call from Josh. We spoke for a few minutes and talked about my situation where I became comfortable about about what I was told and scheduled the appointment. Brian was service tech that came to the house and was very pleasant and knowledgeable. He went straight to work and had my system back in service within 30 minutes. He took a few pictures of unit and showed me some issues I was not aware of and we discussed these and determined a path for corrective action for them. I bought the service agreement and will have these issues corrected. Although my system is 14 years old replacement was not encouraged or suggested which makes me believe this company is not out to sell you something you don't need. With a good service maintenance plan, I believe my system will last longer than even I would have thought. I will definitely recommend this company to anyone that needs a good reliable and honest HVAC service provider. They are a small family owned business that does not have the corporate mentality and believes in real customer service. They definitely have their priories in line and are a great source for anyone needing their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

Frank G.
12/2017
5.0
Technician was very knowledgeable and informative. He explained what needed to be done clearly. A+ service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

kelvin d.
12/2017
5.0
Great customer service from start to finish. Very professional and responsive. Highly recommended for anyone needing a HVAC professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rene H.
12/2017
5.0
Professional and courteous! Brian and Josh are AWESOME!!! They answered my call immediately. Josh promised service within two hours. Brian called and was promptly on his way. The price was better than any other service provider I'd talked to. I will be a customer for LIFE! You will not regret using Service First Pros. I feel honored to have come across this company. What a blessing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Sandra G.
12/2017
5.0
Brian and Josh are highly recommended in my book. I woke up this morning to my heat not blowing. Josh gave me a same day appt and Brian came out and fixed my furnace issue right away. He was so awesome I signed a contract to have them come out 2x a year for regular maintenance. He wasn't satisfied until he TRIPLE checked his work. We will be doing business with them in the very near future to replace the thermostats in our home as well. Beyond Excellent Service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol P.
12/2017
5.0
Fantastic!! Would rate higher if I could. Very honest, considerate and was always sure to keep us up to date on what was going on! Will use in future

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tiffany W.
11/2017
5.0
Brian was great he did not leave until he figured out exactly what was going on with my unit. Very efficient and made sure he had a solution on getting my problem fixed. Josh was also a great, he helped with informing my insurance company of what needed to be fixed to make sure they paid as much towards the cost of my repair. I most definitely recommend them!!!:)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$650

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
CR110291
Trade License Locale
GA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Service First Pros, LLC accepts the following forms of payment: CreditCard
No, Service First Pros, LLC does not offer free project estimates.
No, Service First Pros, LLC does not offer eco-friendly accreditations.
No, Service First Pros, LLC does not offer a senior discount.
Yes, Service First Pros, LLC offers emergency services.
Yes, Service First Pros, LLC offers warranties.

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed