Service First Pros, LLC

heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Service 1st Pros is a residential service first heating and air conditioning company. We service, maintain and replace residential HVAC systems. We believe in servicing our customers at the highest level with knowledge, honesty and integrity. We put our customers' needs first, earning trust and building a lasting relationship. We would love to earn your business and show you the "WOW" we deliver through service.We provide free estimates on equipment only. We value the customer and guarantee to put you first! Josh Meacham Owner/Operator "Our Pros Put You First"

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8843 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 76-100 of 843 reviews

Myra S.
08/2023
5.0
My experience was great, Colin explained everything every step of the way. His patience was absolutely awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$399

David R.
08/2023
5.0
Courteous, professional, excellent craftsmanship. I would definitely use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kirston H.
08/2023
5.0
Excellent Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana J.
08/2023
5.0
Very knowledgeable ,, helpful, and efficient. Professionalism was 100%. Recommend to everyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

patrick z.
08/2023
5.0
The company is very focused on customer service. The technicians were friendly and did an excellent job with the installation, answered all my questions and completed the job on time as promised

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

William W.
08/2023
5.0
Complete HVAC and duct replace. Whole system replaced within 1.5 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$16,000

Elizabeth C.
08/2023
2.0
Poor communication

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
1.5

$1,500

Rhonda W.
07/2023
5.0
Jerry and Isaiah were prompt, courteous, focused and efficient! Jerry was xtremely helpful and wanted to ensure we had been shown the disconnects, filter location, contact information, etc. Great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$13,000

Beth S.
07/2023
5.0
After calling several repair companies on a Sunday with no returned calls, Josh was very responsive and called us right away to schedule our AC repair with Chuck. Chuck was very professional, extremely friendly and super efficient. We are so grateful for the fast service on an hot July weekend. We highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$385

Iqbal E.
07/2023
2.0
First of all, they were 10 hours late to start the work. Then, I have been trying to contact them about registration of the unit, no response for the last three weeks. I am about to contact BBB (better business bureau) and report them. I am also going to contact Google pay to see if I can get the money back.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
0.5

$6,300

Abraham L.
07/2023
5.0
Everyone did a fantastic job! Everyone was very responsive. They are honest and reliable. All of my questions were answered with courtesy. First Service Pros is great to work with and I'll continue to use First Service Pros for my HVAC needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas P.
07/2023
5.0
They were professional from start to finish. I highly recommend Service First Pros!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony V.
07/2023
5.0
Colin was polite, professional, and efficient. Not â  pushyâ  but advised me as to get the most out of my existing a/c units . I would hire this company again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond J.
07/2023
5.0
Everyone I personnally inter-acted with was respectful, courteous, professional and demonstrated an attention to detail. No one had a problem answering questions or complying with reasonable requests. The completion of the project was done in a timely manner despite a couple of unforseen circustances. Definitely a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$24,000

nanette g.
07/2023
5.0
I've been very pleased with the service for several years. Cordial and knowledgeable, very informative every step of the way.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$800

Diana W.
07/2023
5.0
The guys were prompt and efficient. They seemed genuinely concerned about the situation that I was in. They completed the work faster than I expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,900

Diana W.
07/2023
5.0
Those guys were prompt and efficient. They took less time than I expected. They were friendly and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Ruth K.
06/2023
5.0
Xavier, Homer and John did a fantastic job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,600

John W.
06/2023
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$532

Crispen H.
06/2023
5.0
I have been using SFPro's for 6 years. Great work. They explain what they are doing and what they find and all of the associates are professional. Strongly recommend them for for HVAC needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy G.
06/2023
5.0
Service Pro is spot on with customer service. I called on a Sunday morning when my A/C went out. They tried to help me trouble shoot and reset it over the phone, but it didn't work, so they sent me a service technician, Chuck Norris (no, not that one!) and he had me up and running in no time. I've been very happy with their responsiveness and customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pascal L.
06/2023
1.0
Scam. Go read all their one star reviews on Google to see what I mean

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
3.0

$70

Tom D.
06/2023
5.0
They will treat you fairly, show you respect, and perform quality work in your behalf. Great Company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Megan H.
06/2023
5.0
The team that I dealt with at Service 1st Pros were fantastic. Colin, Jerry, and his son were very professional, friendly, efficient, and knowledgeable. On the day of the appointment, Jerry and his son showed up on time, made me feel so comfortable and that I was in good hands. What really stuck out to me was not only their friendliness, but the fact that they put on disposable boot covers when they entered my home. So respectful. Of course itâ s not exactly â funâ having to buy a brand new AC unit for my home, but grateful that if I had to do it, it was with Service 1st Pros. Thank yâ all so much. I definitely 10/10 highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,700

Rodney D.
06/2023
5.0
Great experience from initial inspection, quote to replace old system through to professionally completed installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
CR110291
Trade License Locale
GA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Service First Pros, LLC accepts the following forms of payment: CreditCard
No, Service First Pros, LLC does not offer free project estimates.
No, Service First Pros, LLC does not offer eco-friendly accreditations.
No, Service First Pros, LLC does not offer a senior discount.
Yes, Service First Pros, LLC offers emergency services.
Yes, Service First Pros, LLC offers warranties.

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed