Service First Pros, LLC

heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Service 1st Pros is a residential service first heating and air conditioning company. We service, maintain and replace residential HVAC systems. We believe in servicing our customers at the highest level with knowledge, honesty and integrity. We put our customers' needs first, earning trust and building a lasting relationship. We would love to earn your business and show you the "WOW" we deliver through service.We provide free estimates on equipment only. We value the customer and guarantee to put you first! Josh Meacham Owner/Operator "Our Pros Put You First"

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8843 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 701-725 of 843 reviews

Michelle W.
05/2018
5.0
We called first thing Monday morning after 2 of our 3 hvacs went out. The owner himself answered the call and promptly put us on his schedule for that days service between 3-5. Paul called and asked if he could come 30 minutes early as he finished an appointment earlier, which was great for us. He thoroughly went over both units and got both running to peak performance. Our home was cool and back to normal (45% humidity) within in hours. We will definitely call Service 1st Pros again! Also, Paul is veteran and we love companies that hire vets!! ??

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marissa E.
05/2018
5.0
They were very friendly, helpful AND ON TIME! I also felt they were honest... That and promptness is a very big deal for me! I will recommend them and continue to use them for my HVAC maintenance/repairs Marissa

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaret F.
05/2018
5.0
Josh met me at 1:30 and was done by 2:30 and I had AC then. I was nice to me Josh.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$450

Brenda S.
05/2018
5.0
Very professional! I had an emergency and they came the same day and completed the job in a timely manner. Excellent customer service. I would recommend this company for any A/C repairs and installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$185

Miguel C.
05/2018
5.0
The service that I received from Josh was great. He explained to me the problem that was going on with my AC and fixed the issue. The details that he provided to me made me about my AC, I decided to purchases a two visits service plan for this year and will do the same for the coming years. Let me say that the price was right for the first time visit and yearly service plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$339

Dave N.
05/2018
5.0
Couldn’t ask for more. Josh very very informative and professional. Will ask for him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

Holly B.
05/2018
5.0
professional and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David S.
05/2018
5.0
Brian was one of the most friendly and helpful young men I’ve ever had in my home. Integrity, friendly, and knowledgeable about our systems. Thank you Brian

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Christen S.
05/2018
5.0
Work was very quickly completed. Very professional and friendly service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Teddy B.
05/2018
5.0
Would definitely recommend. Very responsive, timely, and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark B.
04/2018
5.0
.project was complete and did a great :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

April S.
04/2018
5.0
Excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

lawrence l.
04/2018
5.0
We liked our service man. Said he would follow up with our air condition check.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$150

Srinivas K.
04/2018
5.0
Excellent service. Technician is knowledgeable and performed services very well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

KEITH P.
04/2018
5.0
Working with Josh & Phillip was a pleasure! Fast Response, courteous & very professional. Would do business with them again...

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Lucy V.
04/2018
4.5
This company offers an excellent service in a timely matter. It’s expensive but it’s worth the try.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy K.
04/2018
5.0
Excellent Service & customer care. Will not hesitate to use again when the need might arise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob H.
04/2018
5.0
Good customer service

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James M.
04/2018
5.0
Outstanding first impression. I wasn't in any kind of particular hurry for service, as I only wanted someone to install a new wireless thermostat. Scheduled for a Monday, but they called me day off to potentially reschedule till Tuesday due to other jobs running long. No problem, as they kept me informed and I wasn't going anywhere. So Tuesday morning Brian shows up. Friendly guy, wastes no time getting to work. Knows exactly what he's doing and less than 30 minutes later my Ecobee3 is installed, tested, and working great. While the price might be considered a little steep by some, I definitely feel like I got what i paid for. Brian did an outstanding job removing the old, installing the new, cleaning up, and then giving me a quick run-through on how my new t-stat worked. Very happy and will definitely be calling on Service First Pros again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bradley B.
04/2018
5.0
Fast and courteous service representative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$89

Vanetta R.
04/2018
5.0
Very much appreciate their world class service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
CR110291
Trade License Locale
GA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Service First Pros, LLC accepts the following forms of payment: CreditCard
No, Service First Pros, LLC does not offer free project estimates.
No, Service First Pros, LLC does not offer eco-friendly accreditations.
No, Service First Pros, LLC does not offer a senior discount.
Yes, Service First Pros, LLC offers emergency services.
Yes, Service First Pros, LLC offers warranties.

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed