Service First Pros, LLC

Quick response and provided a lot of information regarding service options.

Best service, best customer service and support, clearly communicating everything that we had questions about and highly recommend them over anyone else in the area. Hands down the best possible company and they hire and support our United States of America's Armed Forces Servicemen and Women and our Veterans. They have earned our respect and support for all future maintenence and upkeep. 5 stars all the way!

Excellent customer service. Not focused on making a dollar, but what is best for the customet. Will be contacting them for all of my ac needs.

Very professional and very friendly. Take the time to get the jobs done. Very detail oriented

Went over and above my expectations. Paul, the technician, was polite and took time to explain everything. I would recommend this company.

Time was a great Factor their service outstanding their work was fast and precise

I received an immediate phone call and had an appointment scheduled the next day. Super friendly and helpful, and my A/C is back on and working great.

Prompt service, solved problem, highly recommend them

I hired them to come out and do a diagnostic on my a/c that was leaking water. I paid an $89 fee for them to come out and, if I used them, that fee would go towards repairs. After they told me what the problem was and what it would cost, my first thought was I needed to get other quotes and opinions even if I would waste the fee that I already paid. Thank God I did because I saved myself a lot of money. Do yourself a favor and get other quotes before using them. Also they dont have an hourly rate just package deals.

Workers kept us informed all throughout the service and were extremely polite and courteous.

Very prompt and friendly service

Dylan and his partner were awesome! Would highly recommend.

Prompt and accurate repair. Didn't try to oversell. Would hire again. Could not give 5 stars as turned out a simple fix. If it had been more complicated and they had more work to do, I would have gone 5 star if their work stayed consistent.

Philip Suggs, a service expert from First Pros, was able to diagnose what was wrong with my central air conditioner and repaired it the same morning . He was very polite and explained everything to me before he proceeded. He did not pressure me and worked with diligence. I definitely would recommend Service First Pros and Philip to everyone.

They are very courteous and truly care about their customers. As a single woman I did not feel taken advantage of. Would definitely recommend them

Ken, was very responsive; he kept following up with phone calls making sure I have the service scheduled immediately. It took only a short time for a tech to come and resolve the problem. The tech was very knowledgeable and I was put to peace when I knew he warranteed his work. Saved their number to use in future.

Very professional. Two guys worked as a team. Very impressive.

Awesome customer service and feedback regarding services needed.

Brian was knowledgeable and professional. He was able to start the appointment earlier than scheduled. Great guy and great company.

They answered promptly on a holiday and came and repaired my ac unit which was great. The problem was the pricing. I paid nearly $500 to have a capacitor replaced. I’ve had 3 replaced in the past at other homes and nobody charged me more than $150. Capacitors are cheap and take minutes to install. I suspected it was the capacitor based on the issues I’ve seen with them in the past. I wish I would have ordered the part and replaced it myself.

A friendly young man named Dillion was my service tech. He was efficient, professional and very helpful and gracious in his explanation of the problem and it's resolution. I could not have been more pleased! Helen Haynes

Had to replace a power box for the condenser and replace the whip powerline. Job was done quickly and done well. Price was the average for those parts and I was shown the price prior to work beginning.