Service First Pros, LLC

Excellent service provided to me and issue resolved!

My service pro was Brian and he was so helpful and amazing at servicing my ac unit! I have never had any ac unit serviced before and Brian made it so easy! I highly recommend this company!

Wonderful experience, great people, loved the touch of sending info about your installer.

Very professional and prompt service

Very professional company with quick response and follow up! Brian was great to work with on the service of our HVAC system.!We signed up for their annual maintenance program. Highly recommend!

Paul was very professional and got straight to the issue. Within minutes my AC unit was running better than it has in years

Great

Paul is fantastic, came out quick, diagnosed everything and gave us a great quote with multiple options. They are professional, courteous and committed to great service..

Actually came earlier than originally scheduled. Very much appreciated.

Very personalized service,and professional.

Great service. Very responsive and thorough

Courteous and helpful, very responsive and no BS. Can’t say enough good about these guys.

Outstanding job by Todd!!! He explained all the processes and what was happening with my system. Afterwards, he showed me what he did and he did not leave until the cold air was flowing through the vents. Great work by a great company and a great employee!!!

Great communication. Every step was review and all pricing was upfront. Josh was on time and very considerate. Issue was resolved quickly and I was able to get back to work!

Courteous and fast. Did a great job and I’d hire them again.

I completed the service finder survey on homeadvisor for AC work and this was the first company to contact me. I spoke to them on a Friday after business hours and they had a technician out Saturday afternoon. Dylan was extremely knowledgeable on the complicated issue with my damper system. He gave me all the options and cost before starting the work. My unit is 15 years old and will need to be replaced probably sooner than later. Again, Dylan provided me with all of my options and estimates. I appreciate that he continued to ask if I had questions and made sure I fully understood. Their service was top notch. I highly recommend Service Plus Pros and will used them again if needed.

Great service, quick response to my inquiry for service. Professional and friendly folks, called and showed up to conduct the work on time. I would highly recommend them for your job.

They were quick, friendly and helpful.

Very friendly and very professional people.

Very quick response. Price might vary between normal hours and emergency calls. Good repairs. Reliable.

I needed a smart thermostat installed, so I contacted the manufacturer to ask who in my area could install it. Someone from HomeAdvisor contacted me, went through the companies that would come and not charge for an initial visit. We agreed on the closest company. The company called me shortly after. I explained that I needed a smart thermostat installed. They said it would be 90$. I specifically asked if that was to install he thermostat or was that just a visit fee, I was told that 90 was for the install. My wife met the technician at our home and they installed the thermostat and then gave my wife a bill for 225$, with no explanation and she was told that the 90 was just for coming to the house. I have tried contacting the service company and HomeAdvisior and both have yet to call me back. I am not pleased with Service First Pros, or HomeAdvisor, deceiving people to get business is not the right way to do business. *Revised. The company reached out to me and apologized for the situation. The owner personally delivered a refund for the original price I was told, and stopped by my home to deliver the refund and apologize for the whole process. I was not happy with how the on site person handled things originally, however the customer service and the owner of the company did everything they could to right the problem.