Service First Pros, LLC

Fast, same-day help. Will definitely keep their phone number.

Satisfactory service

Very professional and friendly service. Definitely recommend this company.

Wonderful pros make you feel like family and work hard to fix your problem as fast as possible they went above and beyond for us.

Excellent and friendly customer service. Both the office and technician we're friendly and explained exactly what to expect and what was needed. The service was quick and met my needs perfectly.

great job

Excellent from start to finish. Quick response, texts letting you know of upcoming appt n when tech is on the way. Brian, my tech was just awesome. Very knowledgeable n sweet as can be. Good price and quick installation of ac fried by lightning, which i was very grateful for in our hot atlanta summer. Highly recommend!! Thx guys!!

.

Service First Pros were excellent! After calling 6 different A/C repair companies who were not able to come out on a Sunday. I got a call back immediately from Ken. He sent JC out who was professional and quickly diagnosed the problem and got us up and running. This was especially important since we have a 4 month old. They made this momma happy, and they have a customer for life. Thank you Service First Pro!

I liked the fact that the company sent me a picture and the name of the repair tech who was coming to the house. I was able to verify the face when he arrived. He was very respectful but confident with what he was doing. He readily answered all my questions. I am very satisfied with his work and will readily recommend this company.

I was given a start time, a photo of the technician and a brief history of his credentials. He was on time, courteous, professional and took time to explain what the problem was, how he was going to do the repair and followed through. He asked if I had a maintenance plan, no pressure, no sales talk, just an explanation of how it would work. I took the maintenance contract, and couldn’t be happier. They even called me that night to make sure everything was still alright. I highly recommend them!

JC came out and had my unit back up running in no time. The AC had not been cooling the house for a few days and before JC left my home was feeling comfortably chilled as the air conditioning unit was working well. Quick response and courteous even to my dog who greeted him in her own way.

Highly professional in customer service and job performance.

This company provided the best service I’ve had in a long time. The owner called me prior to the technicians arrival and gave me a little background on the technician. The technician was very personable and knowledgeable, he explained everything in detail and offered me several options for repair. If the need arises, I will not hesitate to use them again.

They called quickly, after hours, when contacted via HomeAdvisor. They repaired my central a/c the next morning. Showed up on time and very courteous too. Will use them again.

Quick to respond and wondferul coustomer service.

Paul did an excellent job. He is very thorough, informative, and knowledgeable.

Service First Pros was committed to ensuring my home was cooling after the work they performed. Overall this was a good experience...

They were great had great customer service all the way around

I contracted this company to help me repair the AC units at my mother’s home in GA; I live in AL. Ken was terrific! Very understanding and helpful of the fact that I required more description and assistance than perhaps other customers. He communicated well and frequently with me. Additionally, Josh, the technician, and veteran, was equally as thorough and helpful to my situation. I would highly, highly recommend this company to anyone needing Heating or Air Conditioning maintenance or service. As a matter of fact, I have already recommended them to a friend! They guarantee their work and they perform with a great attitude. Additionally, they boldly support the military. My husband served active duty Army for 21 years. Ken did not heaitate to extend his appreciation for my husband’s sacrifice and service; and offered us a military discount. A truly delightful experience! Thank you Service First Pros! We appreciate y’all too!

Was friendly, courteous and respectful of my hardwood floors.

Paul was very respectful and explained everything to us very well.