Service First Pros, LLC

heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Service 1st Pros is a residential service first heating and air conditioning company. We service, maintain and replace residential HVAC systems. We believe in servicing our customers at the highest level with knowledge, honesty and integrity. We put our customers' needs first, earning trust and building a lasting relationship. We would love to earn your business and show you the "WOW" we deliver through service.We provide free estimates on equipment only. We value the customer and guarantee to put you first! Josh Meacham Owner/Operator "Our Pros Put You First"

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 426-450 of 844 reviews

Taw K.
06/2019
5.0
Very knowledgeable service representative .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jane K.
06/2019
5.0
Tim was professional,friendly. Knowledgeable and timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Len W.
06/2019
4.5
Great

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David H.
06/2019
5.0
Great company, received a Veterans viscount

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael R.
06/2019
5.0
Timely response to request and great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott K.
06/2019
5.0
The company responded quickly, the tech arrived when scheduled, he examined our problem, he described the problem to us and gave us options as to how to go about fixing our issue with the air conditioner, and then he proceeded to complete the project exactly as stated. I could not add anything that would have made this service any more to our satisfaction and will definitely be using them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

Jarome W.
06/2019
5.0
Quick response and great service! Explained what the issue was and what the service would do clearly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Martin G.
06/2019
5.0
I had Service First pro's come out and they provide quick service with transparent feedback on my situation. I'm glad they came out and would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$89

nanette g.
06/2019
5.0
After submitting the online request for service, I was contacted within 15 minutes. Later, I received several texts, responding to my need and then text regarding when Austin would arrive. He quickly diagnosed the problem, suggested replacement of a component soon to be a problem and got right to it. He explained everything up front, cost, and the service contracts available. Parts were priced above what I would have expected, but the service, knowledge and professionalism with Austin was wonderful. I have already given out the name and number to someone close, I would highly recommend them. Thanks for getting us in the cool again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$640

Steve B.
06/2019
5.0
The Technician was prompt, polite and very knowledgeable. The price was fair and the work was completed in a timely manner. I would definitely recommend service first pros to other people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

gerald q.
06/2019
5.0
I'd recommend them for any one who needs a plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kimberly H.
05/2019
5.0
I reached out to Service First Pros in a semi-emergency situation. Both of my central air units had gone out during a significant heat wave, and the company I had worked with in the past wasn't returning my calls. Josh was at my house about 3 hours after I called Service First Pros and within 2 hours he had fixed everything and the house was cooling off. He didn't try to sell me a new unit (which my previous provider seemed to do at every visit), and he emphasized that all of their work is guaranteed. He was more than pleasant--I would say he was enthusiastic about his work and his company. I am very pleased to have found Service First Pros.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,400

Linda H.
05/2019
5.0
Great guys. Friendly and knowledgeable. Clean and tidy, too, which is important to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paula W.
05/2019
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shawn I.
05/2019
5.0
Great group of professionals to work with. No hassling, and they give you exactly what's needed to fix and what to consider for future. Would definitely reccomend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adam D.
05/2019
5.0
This was my first experience with this company. They were very professional and provided a great service. Pricing for the service seemed high but this is the first time I have had A/C work done in this area. I do recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gang H.
05/2019
4.0
A good company!

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Ramon C.
05/2019
5.0
You won't regret it if you hire them to service you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg H.
04/2019
5.0
Very knowledgeable, professional, and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen M.
04/2019
5.0
They are "Johnnie on the Spot" to meet and far exceed your expectations in every aspect! Ask them to send Nick, the most pleasant and skilled service professional I've ever had the pleasure of meeting! He is a GEM!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah K.
04/2019
5.0
Very professional. On time. Auston took his time assessing the ac unit and explained everything in detail with pictures. Completed the work In one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
CR110291
Trade License Locale
GA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Service First Pros, LLC accepts the following forms of payment: CreditCard
No, Service First Pros, LLC does not offer free project estimates.
No, Service First Pros, LLC does not offer eco-friendly accreditations.
No, Service First Pros, LLC does not offer a senior discount.
Yes, Service First Pros, LLC offers emergency services.
Yes, Service First Pros, LLC offers warranties.

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed