Service First Pros, LLC

heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Service 1st Pros is a residential service first heating and air conditioning company. We service, maintain and replace residential HVAC systems. We believe in servicing our customers at the highest level with knowledge, honesty and integrity. We put our customers' needs first, earning trust and building a lasting relationship. We would love to earn your business and show you the "WOW" we deliver through service.We provide free estimates on equipment only. We value the customer and guarantee to put you first! Josh Meacham Owner/Operator "Our Pros Put You First"

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8845 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 401-425 of 845 reviews

Denise B.
07/2019
4.5
Very prompt and professional. Diagnosed the problem and got it fixed quickly. Offered specials to help keep costs down

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Yolanda B.
07/2019
5.0
Service Pro entire staff are very professional and quality of service and customer service exceed my expectations from the first call I made. They communicated with me the entire time, even when I was just calling around looking for someone to give me a quote. They took steps in telling me to try a few things before hand to help me check before they came out Incase it was something simple and I could do on my own. I truly enjoy the technical Josh you came to assist me first and then Brian came out today and both As I stated these guys were awesome in just how they presented themselves and their work ethics. Thank you to the entire staff at service pro first, my new #1 ac/heat repair service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

James D.
07/2019
5.0
excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darrien J.
07/2019
5.0
Technicians were professional and management is responsive.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$455

Brian B.
07/2019
5.0
The pro who came out was very professional. They texted me when they were on the way, polite when they got here & explained my problem so that I could understand it. The service was so good I actually purchased a service contract with them. The service has remained great and I have renewed the service contract. Very happy with Service First Pros.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric N.
07/2019
2.5
{No Comment Provided}

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
4.0


Nelson C.
07/2019
5.0
Brian Malone is very professional and respectful. He came in and performed his job well. In this day and age you donâ t frequently see this type of dedication to the job. Kudos to him and to Service First Pros for hiring him.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$165

Robert A.
07/2019
5.0
Brian Malone was our service tech. He was very professional, and explained my options clearly. Did the work quickly. Thanks, Brian!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Luella I.
07/2019
5.0
Satisfied with the installation of the new AC and cleaning up all extra parts, left work area neat

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon N.
07/2019
5.0
These guys were fantastic. Great communication, easy to schedule and I've learned more today than the last 20 years. Super thorough. I've had maintenance contracts with two other WELL KNOWN HVAC companies and these guys are so much better. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,678

Jeff B.
07/2019
4.0
I would recommend them. The tech was great and the prices were rather fair. Did a great job and gave honest feedback.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dan S.
07/2019
5.0
Very professional. Sent videos . wow Was able to fix instead of buying a new system. I was not on site as it was a condo my Mother lived in . And it was beastly hot . Fixed in one day. Replaced a part that another company said was not available. My Mother said the tech went right to work And did not stop for 3 hours. I am satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victoria M.
07/2019
4.5
prompt service

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kevin K.
07/2019
5.0
Brian was very punctual, explained the issue, super quick and very friendly. Everyone I’ve dealt with at Service First Pros has lived up to the name. I would highly recommend them, we signed up for annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lutfur K.
07/2019
0.5
1) No professional expertise to diagnose A/C system. 2) Provided incorrect and false findings on AC problem. 3) Recommend incorrect fix and cost me huge money. 4) Did not return mine for not able to fix AC as was promised to return 5) Do not return calls for several weeks and still did not return called or money

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Michael P.
07/2019
4.0
They were super friendly and punctual. He was efficient in diagnosing the problem too. I thought the text I received stating the technician s entire life story prior to his arrival was unnecessary. The standard service call charge was a little high, even for a weekend rate, but I guess that s what they need to do to get by. Still I d recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Sheryl W.
07/2019
5.0
Josh was very thourough and professional. The work was done quickly and effeciently. I have used them several times and will continue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristi T.
07/2019
5.0
The customer service and professionalism these guys gave me was outstanding. I got a text and a call saying they were on the way. The had me up and running in no time. The best part is that they didn't try to sale me things I didn't need. Will be using this group from now on. Service First Pros, LLC are awesome!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,400

Arnold C.
07/2019
4.5
Very prompt and professional. Auston was very patient and did his best to get our very old unit to work as we weren't ready to replace it quite yet. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Sam P.
06/2019
5.0
Could not ask for better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
CR110291
Trade License Locale
GA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Service First Pros, LLC accepts the following forms of payment: CreditCard
No, Service First Pros, LLC does not offer free project estimates.
No, Service First Pros, LLC does not offer eco-friendly accreditations.
No, Service First Pros, LLC does not offer a senior discount.
Yes, Service First Pros, LLC offers emergency services.
Yes, Service First Pros, LLC offers warranties.

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed