Mitchell Mechanical has been serving the heating and cooling needs of metro Atlanta and North Georgia since 1992. We pride ourselves on our knowledgeable staff and our excellent customer service. Our technicians receive the most up to date training available and we stay on the forefront of home comfort technology. We regularly use NATE certified technicians to ensure the highest level of customer service. We can service any brand of equipment, but we recommend the Lennox and Trane line of products for superior efficiency and reliability.
Business highlights
33 years of trusted experience
Emergency Services Offered
Services we offer
Heating & Air Conditioning - repair & installation
Visit went very well. Serviceman came at time that was convenient for me.
Description of Work: Replaced a part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Mitchell Mechanical Heating & Air
[member name removed], I am so glad you were happy with the service you received. We look forward to servicing you in the future. THANK YOU!
Greg H.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
Service arrived and performed service on our downstairs furnace. The furnace burners would not start. Service guy cleaned pressure switch and flow pipe of debris. Furnace fired right up. Very knowledgeable and professional. Will definitely be calling Mitchell Mechanical again for all our future heating and air needs.
Description of Work: Performed service on inoperable furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Response from Mitchell Mechanical Heating & Air
[member name removed], It has been our pleasure to be able to get your system up and running again. We look forward to serving you in the future. Thank you for any referrals you send our way.
nancy M.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
EXCELLENT job. Came to the house to estimate the job, knew exactly what needed to be done, and returned a few days later with supplies and another person to help with the install. It was pouring that day, but the two men were careful to be precise with the outside wall venting, and even wore booties in the house to keep our floors clean. Very professional and skillful. Highly recommend this company.
Description of Work: Vented our stove top/microwave unit to the outside through the outside wall. When we bought the house the stove vented into the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Mitchell Mechanical Heating & Air
[member name removed], It has been a pleasure working with you. Thank you for your kind words. We look forward to serving you again in the future.
MELODY D.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
very well. they are now my go-to for a/c repairs
Description of Work: fixed my air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Response from Mitchell Mechanical Heating & Air
[member name removed], We are glad to have been able to help you. We look forward to serving you in the future.
Ann W.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were prompt and courteous. I called first thing in the morning and was told they could be out that afternoon. Their office called me that afternoon and told me technician was on his way, and gave me an ETA. Technician arrived at said time, was friendly and courteous and promptly fixed our leak. We will call them again when needed, and I would recommend to others without hesitation.
Description of Work: PVC elbow was loose and clogged in basement. He replaced pipe and added silicone
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Mitchell Mechanical Heating & Air
Ms. (member name removed) , it has been a pleasure serving you. Thank you for your business!
gary B.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
Mechanic arrived on time, did the inspection, explained the problem and fixed it. Very professional.
Description of Work: Inspected unit and filled with freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Mitchell Mechanical Heating & Air
Thank you for your review, (deleted member name). We look forward to working with you in the fall!
Bee R.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
He was very courteous, prompt, professional, and worked through a rain storm. I highly recommend this company.
Description of Work: They replaced a starter solenoid.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$143
Response from Mitchell Mechanical Heating & Air
Thank you, [member name removed]. Harold is a great technician. We look forward to serving you again in the future.
Karl K.
05/2013
4.0
heating & air conditioning/hvac
+ -1 more
They're pretty decent. We'd been using them for many years, even before we were members of Angie's List, and I'd rather stick to them than try somebody new.
Description of Work: We use Mitchell Mechanical for heating and A/C.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
(deleted member name), it has been a pleasure working with you. We hope to continue providing you with excellent service so you never have a need to find someone else.
Lisa W.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
We would recommend Mitchell Mechanical to anyone!
Description of Work: Have used Mitchell Mechanical for over 25 years for both repairs and ongoing periodical maintenance. Great customer service and workmanship. Always considerate, punctual & helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Mitchell Mechanical Heating & Air
Thank you [member name removed], it has been a pleasure working with you.
Karen T.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
We used them for 10 years and they were great!
Description of Work: They used to do all of our HVAC work.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Thank you for the compliment (member name removed)!
Judy A.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were wonderful! They are very, very good! I felt comfortable with their suggestions because I could tell they were very knowledgeable about the service. The price was reasonable, too!
Description of Work: They replaced a part on my furnace and also gave a quote for another job that needed to be done with it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Thank you [member name removed]. We love having customers like you.
Joseph B.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
They are very good, always punctual and polite!
Description of Work: We have a maintenance contract with them where they call on us twice a year to check on both our upstairs and our downstairs furnaces. They make sure everything is ready to go for the heating season, and they do the same for the air conditioning season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Thank you [member name removed], it has been a pleasure serving you.
Jimmy M.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were good! They were very punctual and whenever they promised something they delivered. Also, they were very responsive and I would have no complaints on the work they did.
Description of Work: They replaced a unit and did service on it as well. They did other service work for me before as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Thank you [member name removed], we look forward to providing service for you again.
John C.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
I've been using them for 6 years now, and they are very prompt to respond. We usually have the same serviceman come out so he is already familiar with the home and unit.
Description of Work: I have an annual contract with them so they come out and do work on the AC and furnace twice a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Thank you [member name removed]. William is a wonderful technician. We look forward to providing future service for you.
Paul B.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
It is very good! They are prompt and they are very good at their job; we have no complaints!
Description of Work: They service our air conditioning and furnace. We usually do it every Fall and Spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Thank you [member name removed], we appreciate the compliment. We look forward to working with you again soon.
Rick O.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
I am happy to evaluate and recommend Mitchell Mechanical. They deserve to be a top rated Angie's List contractor. Staff was responsive, both in new work and any later warranty needs. I would give them all A+'s!
Description of Work: I used this company as an individual and also when I was a large homebuilder in Atlanta.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Thank you [member name removed], it has been a pleasure working with you.
John R.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
We?ve usually had the same individual come out and he is pleasant and timely! He knows the system, and points out things that have changed over the visits. He always comes when he says he will. We have not had major HVAC issues so far, and overall we are very satisfied and I truly value them showing up when they say they will.
Description of Work: We’ve had a service agreement for several years and they do routine maintenance (HVAC check-ups).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Thank you for the great review, (member name removed). We do have some pretty great technicians. We look forward to servicing you in the future.
Jim M.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
We have excellent service and the people are very professional! The billing was correct and they are on time, every time. We are pleased with their service!
Description of Work: Service maintenance on the AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Thank you (member name removed), we appreciate the compliments and look forward to servicing you in the future.
Erin H.
03/2013
1.0
heating & air conditioning/hvac
+ -1 more
Once we moved in and needed service, we found that they weren't warrantying the products and didn't even attempt to help us. They told us that they didn't want us as customers anymore.
Description of Work: They installed the HVAC units in our house when it was built.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
We did install the systems in {Member name removed} home in 2006. As with most service industry companies, we were forced to reduce our staff as well as our service area in 2007 when the national economy and housing market began to change. We had to make tough decisions to be fair to our employees as well as take into account the quality of service we could provide to our customers. Our warranty for new construction is standard to the industry at the time. It was 1 year on labor from us and 5 year on parts from the manufacturer. We did honor our warranty and completed any service request {Member name removed} reported through 2007. After her warranty was expired, we suggested she call a company local to her (we are about 2 hours from her home). We made this suggestion based on the fact that with our current workforce, we were not able to provide her with quality service being that far from us. Any licensed heating and air contractor can obtain parts from the manufacturer for the remainder of the manufacturer parts warranty. Our suggestion was not based on refusal to warranty her systems or refusal to service her. We did complete our obligation and then suggested for her own benefit that another company closer to her area could probably service her better at the time. It is unfortunate that the economy forced us to downsize to the point that we were no longer able to perform pay service in her location.
Joel C.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
We had just moved into our newly purchased townhome 3 days before the heat pump stopped working. Checking the attic, I could smell burned insulation. I called Mitchell Mechanical because their name was on a sticker on the thermostat. The technician came right out, tested the thermostat, then when up into the attic, where he stated that he smelled the burned insulation smell as well. After about 1/2 hour he found that a relay had burned out, and said it needed replacing. He replaced it, and rewired our thermostat, as it appeared to have been wired incorrectly at some point. I was surprised at the cost ($240) but it was an emergency service call, and the part was $140. The unit has worked perfectly ever since. He advised us that we should get a digital thermostat (we have an analog) as it would be more accurate and actually save money over time. I was happy with the service, but as I said, surprised at the cost., which is why I rated it as a 4. The tech found the problem right away, and had the part with him, so the experience was good.
Description of Work: Checked wiring and replaced relay which had burned out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Mitchell Mechanical Heating & Air
Thank you (member name removed) , we appreciate the opportunity to serve you. We look forward to serving you in the future.
Joel C.
01/2013
5.0
electrician
+ -1 more
The heat has worked flawlessly since. Since this was a holiday week, I expected that it would be days before we could get it repaired. We were pleased with the professional response.
Description of Work: Heating stopped working (heat pump) on coldest day of the month. Called the company first because their sticker was on our thermostat. Tech showed up promptly, conducted some tests, advised that the transformer on the control unit was burned out. He removed the unit and showed it to me, and it was, indeed, burned out. He replaced the transformer, changed a wire in the thermostat wall unit, advised that we should think about a digital model, as the current unit is inaccurate and outdated.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Keturah H.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
Kevin provided excellent quality customer service
Description of Work: I inherited a Lennox Pur Air Purification Heating and A/C System in the house I recently purchased. I called Mitchell Mechanical the company that installed the system for service and filter replacement and changing out two thermostats. Kevin the certified technician performed the service. He was knowledgeable and professional and educated me on various parts of the system. I have been extremely satisfied with Mitchell Mechanical.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Mitchell Mechanical Heating & Air
Thank you, Member, it has been a pleasure serving you!
David O.
10/2012
5.0
heating & air conditioning/hvac
+ -1 more
Smooth as silk! call office tell them what you need they take care of it. They call (follow through ) on service contract. They call you, work with your time lines provide great service tech's who "KNOW" what they are doing!
Description of Work: Performed service in service contract for 3-units replacing a $188.00 part at my request. Renewed annual service contract. Am very pleased with their front office and on site tech's. They could have gotten more work if their HVAC designer had made an offer to help with the duck work redesign on my basement remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$548
Response from Mitchell Mechanical Heating & Air
Thank you Member. It has been a pleasure serving you! Be sure to follow us on facebook and leave your feedback there as well.
Patricia G.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
Front office: Excellent. They will call to remind you service techinician coming at appt time. If tech delayedd, office calls to give updaate on anticipated arrival for tech. Knowledgeable staff. Handles questions well. Good record keeping. Techs: Superb service for installation of ductwork. Very neat job on running ductwork. Techs planned best routes to run ductwork. My husband is engineer & he recognizes quality work. Owner: Very responsive to our needs for most efficient systems to purchase and did not upsell us. I thought we would need whole house dehumidifier as our 1970's home was always humid. Owner advised I wait & live in new home to see how I felt about humidity level. He was confident that w/ new construction (windows, insulation, caulking, etc) we would not need dehumidifier. He was correct & did not upsell us on this item.
Description of Work: Installation of heating & cooling systems including ductwork new construction home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Kathleen K.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
As it was under warranty I didn’t have to pay anything. They were great.
Description of Work: I used Mitchell Mechanical Heating and Air about four days ago. They came to repair and install the unit as the circuit went down.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Electrical
FAQ
Mitchell Mechanical Heating & Air is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Mitchell Mechanical Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mitchell Mechanical Heating & Air offers free project estimates.
No, Mitchell Mechanical Heating & Air does not offer eco-friendly accreditations.
Yes, Mitchell Mechanical Heating & Air offers a 10% senior discount.
Yes, Mitchell Mechanical Heating & Air offers emergency services.
Yes, Mitchell Mechanical Heating & Air offers warranties.
Mitchell Mechanical Heating & Air offers the following services: Heating & Air Conditioning - repair & installation