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Mitchell Mechanical Heating & Air

4.8(
66
)

Heating and Air Conditioning, Electrical

About us

Mitchell Mechanical has been serving the heating and cooling needs of metro Atlanta and North Georgia since 1992. We pride ourselves on our knowledgeable staff and our excellent customer service. Our technicians receive the most up to date training available and we stay on the forefront of home comfort technology. We regularly use NATE certified technicians to ensure the highest level of customer service. We can service any brand of equipment, but we recommend the Lennox and Trane line of products for superior efficiency and reliability.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning - repair & installation

Services we don't offer

air duct cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.866 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
0%
2
0%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review
Showing 51-66 of 66 reviews
Judy E.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Heater service.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Ms. [Member Name Removed], Thank you for your review. We love having your as a customer!
jason B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Mr. [Member Name Removed], Thank you for your A rating! We appreciate your business and look forward to serving you again.
jason B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Mr. [Member Name Removed], thank you for the A rating! We appreciate your business.
Stephen S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Thank you Mr. [Member Name Removed] for a great rating! We appreciate your business and look forward to working with you again!
Jeanette G.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Ms. [Member Name Removed], thank you for rating your service with us! We look forward to working with you again.
Greg S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced AC unit (tested pressure, temp, etc, cleaned coils).
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$159
Response from Mitchell Mechanical Heating & Air
[member name removed], Thank you for your positive rating. We look forward to serving you again.
Patricia C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$248
Response from Mitchell Mechanical Heating & Air
[Member Name Removed], Thank you for your "A" rating. We look forward to serving you again!
Kathy M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced both systems |Changed out expansion valve |Replaced both media filters
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$855
Response from Mitchell Mechanical Heating & Air
Thank you for your excellent review. We look forward to serving you again in the future.
jeffrey S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Highly recommend, will use again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Mitchell Mechanical Heating & Air
[removed member name], Thank you for your review, we look forward to serving you again.
Cody H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace the fan motor and solenoid in my very old AC unit, that other companies in the past have refused to service (and tried to sell me a new one of course). The tech Andrew was timely, efficient, honest, informative, and responsive to all my questions and concerns. Would not hesitate to call them again if I had heating and air problems. A+!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Mitchell Mechanical Heating & Air
[Member Name], Thank you for your review. Andrew is a great tech and asset to our company. We look forward to serving you again.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Mitchell Mechanical Heating & Air
Thank you for your "A" overall rating for our company. We look forward to serving you in the future.
Carrie C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Mitchell Mechanical Heating & Air
[member name removed], Thank you for the great overall rating. We look forward to serving you in the future.
Michael A P.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
Erik L.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My air conditioning suddenly went out on Sunday morning and due to the fact it was the weekend, I assumed they were not open. I was mistaken. They advertise 24/7 and this truly is a fact. I held off till Monday morning before I called and I was told they could have somebody come out that afternoon. They did exactly as they said. They called 30 min prior to their arrival. Upon arrival, they fixed the issue in 30 minutes and were out the door to their next destination. They were kind, informative, and prompt just to list a few character traits. I would without question hire this company again.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Mitchell Mechanical Heating & Air
Thank you (member name removed). It has been a pleasure working with you and look forward to serving you in the future.
Kerri H.
09/2009
5.0
heating & air conditioning/hvac
  + -1 more
Mitchell Mechanical did an outstanding job. When they quoted the job they gave us three options. Keeping current single zone with larger unit, upgrading to two zone system with cost saving equipment and upgrading to two zone system with more expensive but energy saving equipment. We opted to spend the extra money and put in the energy saving equipment. They showed up on time each day and finished the job in two days.
Description of Work: Removed single zone 3.5 ton a/c and furnace and replaced with two 2 ton 14 seer a/c and two variable speed furnaces with upgraded coils (should provide 16 seer performance). Replaced all ductwork with upgraded product to replace old failing product. We also qualified for a $700 rebate from Lennox due to the systems we installed so overall cost for all was $11k.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$11,700
MARIA P.
10/2006
1.0
electrician
  + -1 more
1st visit a High Voltage plug had to be replace. The representative said that when he pulled the cover off that the wires just fell off(great workmanship?) I was charged a service call. The second visit within 2 months I was told that a condensation pump that pumps condensation from the unit outside to drain had faulty wiring. Representative wiggled the wires and charged me a service call. 3rd call 1 month later the unit cuts off due to that faulty condensation pump. The pump was replace at a tune of 161.00. None of this was covered by the installers warranty which only lasts for 1 year. Customer service is lacking in this company if they wish to have repeat business. They won't have mine...
Description of Work: $500,000 18 month old house with an air conditioner that keeps cutting off.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$300
Response from Mitchell Mechanical Heating & Air
It is unfortunate that this customer feels she received poor service. In 2006 our company installed HVAC systems in more than 1,000 new homes. We also performed daily service calls for many, many customers that we did not install their original equipment. In the case of this particular customer, she did receive the standard, industry wide, new construction warranty. That is one year on labor and workmanship from our company and a five year parts warranty from the equipment manufacturer. However; the manufacturer of thermostats and condensate pumps only provide a one year warranty. The customer had been in her home for 1.5 years and had never had a yearly or bi-yearly check up or had a HVAC company perform the manufacturer recommended maintenance (manufacturers require a HVAC system to be maintained by a licensed heating and air contractor to keep the warranty current). On the first visit, 08/11/06, she was charged a $70.00 service call. The technician found that the high voltage wire at the air conditioner was loose. This is could be due to normal wear in a year time or it could have been left that way the Electrical company that the builder hired to install the electrical wiring in the house including the high voltage to the outdoor unit. Our company does provide some low voltage electrical such as thermostat wires but we do not run high voltage electrical wiring. On 09/21/06, we returned to her home and found the float stuck on the condensate pump. The technician freed the float and she was charged another $70.00 service call. Our policy is if we return within 30 days of a repair, there is no service call charge. On 09/27/06, she called again stating that the a/c was not working. The technician arrived to find that the condensate pump, as well as the air conditioner working properly. He determined that the float on the condensate pump is getting stuck intermittently and that the pump needed to be replaced. She was not charged another service call but was charged for the cost of the condensate pump. The manufacturer of the condensate pump only provides a one year warranty. Had the system received regular maintenance the problem may have been prevented by ensuring the condensate pump was cleaned on a regular basis.
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    • 3(current)

Contact information

1398 Duncan Ln, Auburn, GA 30011

http://www.mitchellmechanical.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured
Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Electrical

FAQ

Mitchell Mechanical Heating & Air is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Mitchell Mechanical Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mitchell Mechanical Heating & Air offers free project estimates.
No, Mitchell Mechanical Heating & Air does not offer eco-friendly accreditations.
Yes, Mitchell Mechanical Heating & Air offers a 10% senior discount.
Yes, Mitchell Mechanical Heating & Air offers emergency services.
Yes, Mitchell Mechanical Heating & Air offers warranties.
Mitchell Mechanical Heating & Air offers the following services: Heating & Air Conditioning - repair & installation
air duct cleaning

Contact information

1398 Duncan Ln, Auburn, GA 30011

http://www.mitchellmechanical.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM