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Airmaster Heating & Air Inc

Heating and Air Conditioning, Energy Efficiency Auditing, Electrical,

About us

Since 1993, AirMaster Heating & Air Inc. has provided professional heating and air service while building a reputation as an industry leader in the Metro Atlanta Area. Family owned & operated company, providing outstanding customer service and committing to an ethical service standard remain our priorities. We are able to guarantee personalized, professional service by requiring all of our lead technicians to be NATE certified (North American Technician Excellence). In addition, all of our installers and technicians are factory trained, giving them the ability to service all brands of equipment and fulfill all of our customer’s needs including repair service, replacement equipment installation, indoor air quality, duct cleaning and installation in newly constructed homes.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Furnaces, Heating, Air Conditioning, Heat Pumps, Air Handlers, Air Cleaners, UV Protections & Sterilizers, Humidifiers, Thermostats, Preventative Maintenance, Repairs, Maintenance Agreements, New Construction, Duct Cleaning, Indoor Air Quality, Residential & Light Commercial. Home Energy Audits, Insulation – Blown-In & Foam

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.778 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
1%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 78 reviews

George W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
A 3-man team arrived on time. They kept me informed as to what they were doing. All components were tested. All services were done as promised and AirMaster set me up with a six-months-same-as-cash finance pymt.
Description of Work: They replaced an evaporator coil and my outdoor air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,769

susan G.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Workers arrived on time and worked efficiently throughout the day. Workers were personable and professional. They explained all paperwork to me at end of service. Great experience.
Description of Work: Put in a new air conditioner, coil, thermostat and furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Teresa M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent employees were on time respectful. Left everything neat & clean. Price was very reasonable staff very knowledgeable.
Description of Work: Replace old heat & air unit & new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Mary Jane M.
10/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Very professional. I have a rescue dog and they were great and sensitive to him. Installed new AC unit and furnace. Cleaned up the areas they were using. Removed old units. Everyone that I met was very helpful especially when talking on the phone. Very responsive when I asked questions. I had five other companies come out and give me quotes. Their quote was not the lowest but I went with them because of the great customer service before I made my decision. I had many questions and I was always able to get answers. Would highly recommend this company!
Description of Work: I needed a new AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher J.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Installers showed up on time and completed install of new A/C unit, gas furnace, Evaporator coil and thermostat work was completed the same day and old equipment was hauled away.
Description of Work: Install of new central A/C unit, furnace evaporator coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,583

Loretta R.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went very well , he was on time and effcient
Description of Work: clean compressor hose and gave information.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Airmaster Heating & Air Inc
Thank you for taking the time to leave us a review. I am so glad that you are satisfied with our services!!

Paul O.
10/2014
1.0
heating & air conditioning/hvac
  + -1 more
Not good. This system was installed on April 25, 2014. Circuit board was wrong and delayed install by 2-3 hours. Keep in mind all these problems I will list have been ongoing and taken up 7 to 8 of my off work days so I could meet Airmaster for repairs/corrections. The pipes froze up first night. Zoning baffles were wired in reverse. Baffle was installed in bad design (tech said should have never been installed in this system). Was removed but I did not receive any refund or credit for the cost of this item. Owner of company simply ignores my question about this. Pipes freeze again. Fan not running to proper speed. Thermostat installed in corner, behind door (improper per Carrier installation manual). and was soaking up wall heat and making a/c run continuously. (still a bad problem that they did not correct). System will not keep up with hot days. Thermostat may se set at 78, outside it is 85, separate room thermometer shows 79 degrees. OR in this case thermostat will be set to 78, indicate 78, but system continues to run for hours and room thermometer reads 72, getting way too cold, but system does not turn off. Installed larger vent since system will not cool upstairs. So loud and strong that you can not sleep in room with noise and air blowing on you. Thermostat clicks loudly waking you up. Thermostat is still lite in the "light off" setting keeping room bright - their solution, put a towel over it! I can go on and on. System still does not work properly, is loud. It is so loud when the upstairs zoning is on that I have to turn up the downstairs TV 50% more to be able to hear. I have asked twice for Airmaster to remove the system so I can find another provider to install a well designed system. They did not take me seriously about designing a system to cool the house properly. They simply threw a cookie cutter system in the house. To date I have a dispute in process with Wells Fargo. Today is October 1, 2014 - the saga continues. - Today is January 27, 2015. I had an a/c company come out that was referred to me by Carrier Corporation. There are so many things wrong with this system it is pathetic. The baffle they removed originally should have been left in place, but installed properly. The new a/c return vent that Airmaster installed inside a closet was a gross error. Explains why only the bedroom (next to closet) gets colder than rest of 2nd level. They installed it there because it was convenient for them to do. Very bad choice of locations. Thermostat behind door is terrible spot and wrong per Carrier manual. Thermostat should have been installed closer to a return duct midway on 2nd level. New vent had been installed over catwalk. OK spot, not enough air flow since Airmaster used too small of ducting. The best guesstimate to have the system rebuilt properly will run $1900! - My dispute with Wells Fargo was closed since Airmaster responded by telling Wells Fargo that they fix the problem under warranty. They are unethical and blatantly lied. Sure they fixed one legitimate item that failed under warranty, but that was only one out of several issues going on. The point is this system was not engineered to fix an old heating and cooling issue. They simply took guesses and basically just replaced old broken equipment with over priced new items. New a/c company I hired to give estimate indicated for $9000 I paid way too much or could have had much better equipment for the price. Now I am held hostage by Airmaster that lied to Wells Fargo, dispute has been closed, and I want to keep my nearly 800 credit score intact. Caught up in a $9000 bill that did not work.
Description of Work: Installed new replacement a/c system.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$9,000

Shirlee D.
05/2014
5.0
electrician, energy audit
  + 0 more
I am very pleased with them. They are friendly, they are real clean, they take a lot of attention to your house. They don't want to mess around with things that dirt it up. The price was competitive, i don't feel like i was ripped. He came when he said he would come, he was prompt. His communication was excellent.
Description of Work: I used Airmaster Heating & Air to fix my heating and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William W.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Received a call from "Gary" and he told me it would late in the day but he would make sure I had my AC working today. With this being a holiday weekend I was really pleased they could see me at all. I thought it would be Tuesday but that was not the case. Gary called and let me know he was about 20 min's away and would be here soon. I even told him if he wanted to wait until the morning that would be ok with me. I wanted him to spend some time with time with his family but he said he would rather take care of me and the family. He checked the unit and it was the fan and a few other things. He and Justin had everything they needed on the truck and they both went to work and had my unit working in no time at all. They checked everything just to make sure all was good. I cannot say enough good things about these two guys. They both were pro's and told me what was wrong and what needed to be replaced and why. I would always use this company and in the future (if I need anything) I will ask for Gary and Justin. Many thanks to both of them for taking such good care of me.
Description of Work: Called Airmaster this morning because my AC stopped working and they said they would get someone out to my house today.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from Airmaster Heating & Air Inc
Thank you so much for this review!!!! Glad that we could resolve your issue before the long weekend!

Michael T.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and reasonable service. They did not rest until I was 100% satisfied (which is - according to my wife - not easy). As a matter of fact, our downstairs system just broke too and they will be replacing it in a week from now!
Description of Work: The provider replaced an over 20 year old heating and air conditioning system for 1 of the zones in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Airmaster Heating & Air Inc
Thank you so much for your continued trust and confidence in our service!!! So glad you were satisfied with our service at your home!!!

Chris M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
The entire process went great. I called on a Friday morning and Jason came out that afternoon. He listened to my situation, took some information, and then identified four units from inexpensive to very expensive. At no time was there any pressure to buy the most expensive system and he answered all of my questions about each system in helping me decide. I decided on one and he set up the installation for the next week right there on the spot. When the installation team arrived, they did their job in a very professional manner with great respect to my home and made sure I understood how everything worked before leaving. Jason came back during and after the install to inspect the work and make sure it was done perfectly. He also provided another opportunity to answer any of my questions. All in all I am very happy with the job this company did. I've been looking for a quality HVAC Company in my area now for 8 years and have finally found one I trust. I look forward to working with them again.
Description of Work: The provider installed a replacement HVAC System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

CHRIS K.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
JasonJason, the supervisor, and Chris and Todd, the cleaning specialists arrived exactly on time after also calling us to confirm the arrival time. Jason had originally come out to give us a free estimate in March. After arriving Jason gave both Chris and Todd instructions on what and where to begin work. The young men began setting up immediately. They explained throughly what the cleaning processing entailed step by step. They worked for approximately for four hours without a break. Shortly after they began work on installing the dryer vent. Their work was outstanding while both Chris and Todd remained very professional. Their clean up was thorough. Jason, Chris and Todd are a real credit to their company.
Description of Work: Cleaned all duct work on a house that hadn't had it done for at least 10 years. They also installed a dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Stephanie B.
03/2014
1.0
heating & air conditioning/hvac
  + -1 more
Frankly, I had a system they fought with me about for years that made my home uncomfortable and they refused to help. I ultimately found the system wasn't installed or configured properly. It is fine now, but only several years later and thousands in lost utility bills. Nightmare.
Description of Work: These guys aren't honest.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$20,000

Margaret H.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
These guys are excellent. They arrive on time, perform the work for a reasonable cost, and are very honest about the actual work that needs to be done.
Description of Work: Airmaster has done 2 jobs for me. The first time, my condenser was pouring water into my attic, and they came out on a Sunday and immediately fixed the problem. The second time, they did my winter heating inspection, and performed it quickly without trying to upsell me to more expensive services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

J. G.
02/2014
4.0
heating & air conditioning/hvac
  + -1 more
We have two furnaces so I paid additional to have them service the second unit because I was unable to use the coupon on both which was a little disappointing. They checked everything out, the service went well and we did not have any issues.
Description of Work: I purchased a big deal for $45 for 21-point Furnace, Heat Pump Tune-up Including New Filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas W.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went well and my heating system now works better. He did it at a great price. He cleaned out the burners for me. He was very professional and knew his job. He was courteous and on time. He got the job done in about an hour.
Description of Work: It was a Big Deal $45 for 21-Point Furnace, Heat Pump Tune-up Including New Filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Lynn B.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was fine. I purchased the big deal because I knew I had an issue with one of my units. He came and did what he said he was going to do. He told me how to personally fix the issue. He was ready to leave without fixing the issue and then he told me how much he would charge me to do it for me. I told him never mind and then I changed my mind and told him to go ahead and do it. It was an additional $90. I felt like he knew what he was doing and I was comfortable with him.
Description of Work: Airmaster Heating & Air Incorporated serviced my air conditioner, changed the air filter and he repaired it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Robert E.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Overall, I would certainly use them again.
Description of Work: I purchased the big deal offering a while furnace inspection and filter replacement. They were very prompt in scheduling the service and were right on time. The individual was very courteous and professional. They found an issue with one of my returns which was repaired. | |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

JACMEL R.
12/2013
2.0
heating & air conditioning/hvac
  + -1 more
lThe good: They contacted and scheduled very fast. Very punctual. It looks like they take their time checking and evaluating. The bad: They asked me to change both heaters furnace due to CO2 leaks on both. They recommended not to turn the heaters on. They also offer their sales services to replace the bad equipments. I have insurance for almost all equipments including furnace and A/C; I called my insurance and they send their own techs to re-check and they did not found any CO2 leaks. I had a big discussion with them ( I thought they did not wanted to replace the bad furnaces). After a long talk, they suggested to me to find a third company to check and if they find CO2 leak the insurance will pay that evaluation and will replace the furnaces. For me it was fair enough and I called a third company to check again and nothing, my furnaces are in perfect shape.Also put CO2 sensors and that also confirmed that furnaces are OK with no CO2 leaks. At the end I have to pay another company to check and my insurance thinks that I wanted to change all furnaces without any reason. I don't recommend based on my experience and also never call back that company either again.
Description of Work: Furnace maintenance and inspection.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$78

Response from Airmaster Heating & Air Inc
The test we do on you equipment when checking for efficiency and safety is done with a combustion analyzer meter. This is a very expensive meter that we have invested in for all of our service techs to use. The reason we use this meter is for customer safety. We want to make sure that your furnace is safe to operate. This meter reads pressure inside out of the heat exchanger. Pressure changes mean that the heat exchanger integrity is degrading and not holding pressure correctly. I would like to make this offer to you. I would like to personally test your equipment to make sure it is safe for you. If it does not test like it is going bad and leaking then I will refund the money you spent with my company and the third party company. A mistake testing the equipment could have been made on part of my technician or by the other company. I do not want to have you continue operating your equipment without a definitive answer. If my technician did not test your equipment correctly then I need to know this as well. Thank you for your response, reviews like this only make a good company better. Please call me at your convenience about this matter 770-307-0406. Thank You Gary Presti

Grant H.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was great! There were no additional charges beyond the big deal amount. They were good, on-time and did a good job.
Description of Work: I purchased a big deal for Airmaster Heating & Air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Andy S.
11/2013
2.0
heating & air conditioning/hvac
  + -1 more
It didn’t go all that well. I felt like they were trying to get me to pay for more things than I needed. It was a big deal purchase. They suggested that I do a lot of things to the system. I later had my regular guy that I had been using for 10 years plus; I had him come out and talked to him about some of the stuff. He thought that they were just giving me the lip service, to be honest. I haven’t had any problems with my system. I wouldn’t use them again and I wouldn’t recommend them. That’s how I feel. They suggested that I do a whole lot of work to it. The price was great for what they did. What they did was fine but I just didn’t trust their diagnosis. I didn’t feel the guy was all that professional.
Description of Work: I used Airmaster Heating & Air Inc for tune-up and inspection.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$35

Mary C.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Job well done. Very Professional.
Description of Work: Air & Heat tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$45

Natasha Y.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
McKinnley (Mac) was on time, very courteous and friendly, & worked very quickly.
Description of Work: Replacement of our furnace ignition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Donald G.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and got right to the task. Cleaned up and hauleld away old ducting.
Description of Work: Replaced the return duct and cleaned out the dryer vent which went up the wall into the attic, over the ceiling and out the side of the house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Muffy B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Raymond arrived on time, a neutron to not tracking in pollen, efficient, overall excellent work. If Airmaster maintains this level of service, I will never use another HVAC company. Routine service under contract.
Description of Work: Heating & A/C maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

40 Auburn Park Dr, Auburn, GA 30011

http://www.airmasterheatingandair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Energy Efficiency Auditing,
Electrical,
Air Duct Cleaning,
Insulation

FAQ

Airmaster Heating & Air Inc is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Airmaster Heating & Air Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Airmaster Heating & Air Inc offers free project estimates.
Yes, Airmaster Heating & Air Inc offers eco-friendly accreditations.
No, Airmaster Heating & Air Inc does not offer a senior discount.
Yes, Airmaster Heating & Air Inc offers emergency services.
Yes, Airmaster Heating & Air Inc offers warranties.
Airmaster Heating & Air Inc offers the following services: Furnaces, Heating, Air Conditioning, Heat Pumps, Air Handlers, Air Cleaners, UV Protections & Sterilizers, Humidifiers, Thermostats, Preventative Maintenance, Repairs, Maintenance Agreements, New Construction, Duct Cleaning, Indoor Air Quality, Residential & Light Commercial. Home Energy Audits, Insulation – Blown-In & Foam

Contact information

40 Auburn Park Dr, Auburn, GA 30011

http://www.airmasterheatingandair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day