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Zurn Plumbing Service Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Family owned & operated. Cost is determined by the job and quoted from a published menu price guide before we begin the work so you know how much it will cost. $69 travel charge. Look online for the Angie's List coupon for your first service call with us. All employees have passed drug-screening and background checks. We value all of our customers, and strive to provide them with the highest-quality service possible. All of our technicians go thru extensive ongoing training to improve techniques and learn about new products. We are not a commission pay company which ensures that our techs will never sell you anything that you don't need. We have won the Angie's List super service award for a number of years now.

Business highlights

40 years of trusted experience

Services we offer

Plumbing, sewer cleaning & jetting, camera inspections, new installations, sewers, water heaters, tankless, gas lines, faucet, toilet repair, appliance install & removal.

Services we don't offer

Appliance repair & well drilling.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.7655 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 655 reviews

John E.
06/2016
5.0
plumbing, drain pipe
  + 0 more
They showed up as soon as they could and right in the time frame that they gave us. From the time we called to the time they were working on the issue -it was all of 30 minutes! That is service! They were polite and personable and seemed to know what they were doing. We are so glad to have a plumber that we trust and can call the next time we have something go wrong. GREAT customer service and GREAT job all around. Very, very happy campers here!
Description of Work: We hit our main water line while doing some work in the front yard and they patched the pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary S.
05/2016
5.0
plumbing
  + -1 more
ARRIVED ON TIME AND WAS VERY FRIENLY. LET ME KNOW UP FRONT THE COSTS
Description of Work: EXCELLENT WILL USE THEM AGAIN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Patricia O.
05/2016
5.0
plumbing
  + -1 more
Zurn was conservative in the approach and tried to fix the problem and each time when it didn't work would try another method. When it was clear that the minor fixes were not what was needed, I felt very comfortable that the major work that was required really was required! I appreciated that everything was tried that they could first. They are the only plumbers I have allowed to work in my home for 20+ years.
Description of Work: Zurn replaced plumbing under the crawl space from a cast iron which was deteriorating to updated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Susan C.
04/2016
5.0
plumbing, water delivery, water softeners
  + 1 more
When I called the main telephone number, I received a recorded message letting me know the office was closed on Saturday, but I was instructed to press 1 to leave a message for the technician on call. I was impressed that I was also instructed that if I did not receive a return call within 15 minutes, I should call back, press 3, and leave a message for the Manager on call. I received a call back from the technician within about 10 minutes. We scheduled service for later in the afternoon, he called 30 minutes before he expected to arrive, and arrived at the time promised. Excellent customer service! Because I required emergency service on a Saturday, I had to pay an extra weekend service fee which I expected and agreed to pay before work was done. The service provided was excellent and professional, and I will definitely call Zurn Plumbing the next time I need plumbing services.
Description of Work: I had a leaking toilet which required repair. The plumber checked the whole-house water pressure as a follow-up to the repair and found that the pressure was very high as a result of a deteriorated pressure valve which had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

bohdan Z.
04/2016
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Perfect from beginning to end
Description of Work: Replaced leaking faucet gaskets in handles and addressed slow draining sinks. Quick , Professional in and out. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JAIME G.
03/2016
2.0
plumbing, home remodeling
  + 0 more
Felt like the check-up was well done in my apartment. Didn't fee like a good overall price just for a check = 49 + 89 = 138 USD which included a 100 USD reduction. Also, when i received a quote for some work i wanted done, it was just ridiculous pricing. Pointed this put and wanted a new quote which i never received. Wouldn't recommend this provide/supplier to anyone in future.
Description of Work: Control of all plumbing areas in apartment (2 bathrooms and the kitchen)

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$138

Susan N.
03/2016
5.0
plumbing, drain pipe
  + 0 more
Mr Zurn and his staff were very timely coming out for an estimate, that turned into project completion on the same day. He applied The $69 travel fee was directly applied to the bill. The Zurn team were careful to protect tbe landscape, work clean, and complete everything within a few hours. Very pleased!
Description of Work: Repair a leak from the city water main to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Anthony L.
02/2016
5.0
plumbing
  + -1 more
There were additional charges. There was a problem with our garbage disposal and they had to replace it.
Description of Work: I used a Big Deal with Zurn Plumbing Service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Eric H.
02/2016
5.0
plumbing
  + -1 more
Great, very prompt and professional. Felt a little expensive but to be honest, I'm not sure what the services should have cost. Very pleased and we would use them again.
Description of Work: Replaced the internal components in two of our toilets. They were constantly running and they replaced the 'builder grade' components with high quality components.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jason W.
01/2016
5.0
plumbing, water heater repair
  + 0 more
Zurn did a good job with the replacement of a water heater, and provided a free follow-up visit to adjust the temperature and even took a look at a loose kitchen faucet. I have recommended them to others in the building.
Description of Work: Replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Paul E.
12/2015
5.0
plumbing, water heater repair
  + 0 more
Fabulous job. Made the appointment over the phone, two days later,brand new state-of-the-art water heater installed. Showed up on time, diagnosed the problem, removed ancient water heater, installed an up to date up to code insulated beautiful water heater.
Description of Work: Old leaky water heater beginning to ruin basement carpet. Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Peaches G.
12/2015
5.0
excavators, plumbing
  + 0 more
Zurn Plumbing responded to my request immediately and scheduled me for the next day. They came on time and were knowledgeable and professional. Pricing was transparent and they completed the work the same day. I was very pleased with the interaction and would highly recommend their services.
Description of Work: Replace parts for three toilets and replace a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Cyrus S.
12/2015
5.0
plumbing
  + -1 more
Turn came over and provided a plumbing inspection as promised. The service person was great.
Description of Work: Inspected my plumbing. Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

William G.
11/2015
4.0
plumbing
  + -1 more
Plumber showed up promptly and got right to work. He described the options and I decided to have him repair the existing copper instead of replacing with a more expensive alternative. The cost for parts and labor was higher than I expected but the job is complete and now I know there is a drain valve that I can use to drain the pipes so they don't burst again this winter.
Description of Work: Repaired 1/2 in copper pipe under back porch for bathroom and hose bib. Work order #70490

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$337

Larry C.
11/2015
5.0
plumbing
  + -1 more
Professional, prompt, helpful, great Angie's List coupon deal. Not much more to say.
Description of Work: hot water problem, faucet leak, & reduced water pressure

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JJ S.
10/2015
4.0
plumbing
  + -1 more
They wanted to charge me $100 dollars. I said that was not what I read in the deal. They did not collect anymore money from me because they really didn't do anything. They ended up calling their company and they told me there would be no charge. I told them I was not expecting to pay that amount of money if I have a credit for $100 and I wasn't going to do it.
Description of Work: I purchased a "Big Deal" for Zurn Plumbing Service Inc. They did the consultation.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$49

Patricia S.
09/2015
5.0
handyman service, plumbing, home remodeling
  + 1 more
I used Zurn Plumbing. I would use them in the future.
Description of Work: They replaced the fixtures on the bathtub.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,200

Scott R.
09/2015
5.0
plumbing, drain pipe
  + 0 more
Great work. Efficient. Effective. Nice a professional crew.
Description of Work: Replaced two bath tub drain pipes. We had already removed the sheet rock, so they worked with us on the price for the repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Robert W.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
Was very professional, courteous and responsive. Diagnosed the problem, discussed with us the options and the prices. Excellent work and cleaned up. Russell Adams was very knowledgeable and polite. Will use them again in the future if the need arises.
Description of Work: Cleared severely clogged drains in our master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$418

Lenea E.
08/2015
5.0
plumbing
  + -1 more
We have used Zurn at 2 different houses. They have always been excellent and have gone over and above expectations. We also used them to install an updated water line from the street as well as a repair to a broken pipe due to our outside faucet freezing. They have repaired shower drain covers that were rusted shut (due to previous owner not using the right screw) etc. We use them for all things plumbing. They are always prompt in scheduling, very professional, reasonable pricing and give a free sponge with every service. We could not be happier and have used them every time anything requiring plumbing has occurred in our 15 years of home ownership.
Description of Work: Inspected our lower level pump (pushes water up to sewer level)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen M.
08/2015
5.0
appliance repair, plumbing, drain pipe
  + 1 more
I was desperate. We had just sold our house and had only six hours to get out. The movers shut off water at the street to get the ice maker disconnected. The movers said there was no water cutoff to icemaker and that the water cut-off valve into the house had failed. Leaving the situation for the new owners to deal with was not an option. I called Zurn, and they asked when I wanted somebody to come out. I said, "Now!" They were having a busy day, but got somebody out in about 2 hours. Aleks and Richard listened to my story and went into troubleshooting mode. They determined that we did indeed have a cutoff to the icemaker and the fix to the main cut-off valve involved tightening a gasket. When they were done, they turned on water to the house. Good as new! I was expecting a $300+ repair, but they charged me for only the cost of the service call. They took care of me when I was desperate, and I know I can trust them for routine calls. I am a customer for life.
Description of Work: Came out on short notice to troubleshoot what looked like a serious problem and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Stephanie H.
08/2015
5.0
plumbing
  + -1 more
Great job. He was very thorough
Description of Work: Checked out the plumbing for a home purchase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

David M.
08/2015
5.0
plumbing
  + -1 more
They were punctual, professional, and very communicative.
Description of Work: They replaced the flusher mechanism of a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

nicholas H.
07/2015
4.0
plumbing, drain cleaning
  + 0 more
The service for the big deal from Zurn Plumbing Service Inc worked out well. I spent more than the big deal. I liked that they showed up on time and did the job correctly at first. I did not like that I had to call them back again and then they re-charged me for having to come out the second time for the same issue. My interaction with the field reps was fine but I didn't know that they were going to charge me when they came the second time. The work that they did turned out fine.
Description of Work: They provided drain cleaning.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$249

Ganesh S.
07/2015
4.0
plumbing
  + -1 more
They were quite expensive. The service was good. Quality was good. I'll try somebody else.
Description of Work: They did come and they did do some service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$49

Contact information

3724 N Peachtree Rd, Atlanta, GA 30341

http://www.zurnplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:30 AM - 2:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Appliance Repair,
Kitchen and Bath Remodeling,
Excavating,
Natural Gas Lines,
Wells and Pumps,
Heating and Air Conditioning,
Gas Grills

FAQ

Zurn Plumbing Service Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:30 AM - 2:30 PM

Zurn Plumbing Service Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Zurn Plumbing Service Inc does not offer free project estimates.
Yes, Zurn Plumbing Service Inc offers eco-friendly accreditations.
No, Zurn Plumbing Service Inc does not offer a senior discount.
No, Zurn Plumbing Service Inc does not offer emergency services.
Yes, Zurn Plumbing Service Inc offers warranties.
Zurn Plumbing Service Inc offers the following services: Plumbing, sewer cleaning & jetting, camera inspections, new installations, sewers, water heaters, tankless, gas lines, faucet, toilet repair, appliance install & removal.
Appliance repair & well drilling.

Contact information

3724 N Peachtree Rd, Atlanta, GA 30341

http://www.zurnplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:30 AM - 2:30 PM