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Zurn Plumbing Service Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Family owned & operated. Cost is determined by the job and quoted from a published menu price guide before we begin the work so you know how much it will cost. $69 travel charge. Look online for the Angie's List coupon for your first service call with us. All employees have passed drug-screening and background checks. We value all of our customers, and strive to provide them with the highest-quality service possible. All of our technicians go thru extensive ongoing training to improve techniques and learn about new products. We are not a commission pay company which ensures that our techs will never sell you anything that you don't need. We have won the Angie's List super service award for a number of years now.

Business highlights

39 years of trusted experience

Services we offer

Plumbing, sewer cleaning & jetting, camera inspections, new installations, sewers, water heaters, tankless, gas lines, faucet, toilet repair, appliance install & removal.

Services we don't offer

Appliance repair & well drilling.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.7655 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 601-625 of 655 reviews

Steve M.
04/2015
5.0
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Bill & Mary M.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Mitch F.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Came out on time, fixed a leaking shower fixture. No problems, technician showed me how to do it myself next time if I so choose, very competent and professional. I have been using Zurn Plumbing for probably 20 years and have always had excellent experiences, from replacing a main water line, to repiping an entire house, to just fixing a leak. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Pamela S.
04/2015
4.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Water heater replaced. The job was done pretty well but thought the price for 40 gal gas heater and install was too high.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,280

Nancy S.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Minor repair to kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Barbara G.
03/2015
5.0
plumbing
  + -1 more
It went fine.
Description of Work: Fixed my faucet and my shower
Rating CategoryRating out of 5
Yes, I recommend this pro

Amita S.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Change out toilet parts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

bonnie R.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed an old leaky faucet that Burnside a Plumbing did wrong.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James E.
02/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: repaired 3 torlets and could not fix the sink,

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$158

Ajay R.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Debbie L.
01/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: I didn't realize that they were going to charge me an extra $312.41 on top of the $49.00 I had already paid. They were on time and called ahead as inwas told. They should of made sure I understood that there would probably an extra charge when jerry called me.
Rating CategoryRating out of 5

Response from Zurn Plumbing Service Inc
I'm sorry that the fine print wasn't clear enough on the storefront offer. I will review it and see if there is a way that we can adjust it to make it more clear. This is the first time we have run into this with all of these deals that we have sold. Respectfully, Matthew Zurn

Keith B.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired leaking kitchen drain. The repair was done well, but did cost more than anticipated

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Ray R.
01/2015
5.0
excavators, plumbing
  + 0 more
unknown
Description of Work: Replaced water line from street to house. Hand dug trench (approx 110 ft.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Kimberly G.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Snaked clogged drain line. Called at 830 a.m. and had someone here within the hour! Very impressed with overall experience and would definitely call again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Zurn Plumbing Service Inc
Thank you for your kind words, We appreciate your business! Regards, Matt Zurn

Lou M.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced leaking pipes under house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Sara B.
09/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Great response time. Zorn replaced a faulty water heater and quickly diagnosed several other trouble spots as well. Appreciated their ability to accommodate me on short notice and get the family's hot showers back.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Zurn Plumbing Service Inc
I know how important getting hot water working again is, I have a wife and 2 kids so we make no hot water calls a priority so that you can get back to taking hot showers! Thank you for your business, Matt Zurn

Charles C.
08/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

bonnie S.
06/2014
5.0
plumbing, drain pipe
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy S.
06/2014
5.0
plumbing, drain pipe
  + 0 more
unknown
Description of Work: They fixed the problem of my constantly clogged drain on the initial visit. Came back and replaced the piping in a section from the drain to the junction. They said the section from the junction to the laundry room had already been changed and that eventually the rest of the piping to the connection the sewer line would need to be replace. Recommended that I start saving for it then. So far it has not failed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANNE AND HOWARD S.
06/2014
5.0
plumbing
  + -1 more
fixed outdoor broken pipe.
Description of Work: fixed outdoor broken pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Helen K.
05/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: I really hate to be this negative as I am a small business owner myself but this service contractor just did not work out for us. I had three particular items that needed fixing, the main one being a leaking tub. None of the jobs were fixed. The tub was still leaking, the faucets were still leaking and the dishwasher was not fixed either. Superior Plumbing came in behind this contractor and fixed what was broken.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$1,000

Jakob R.
04/2014
1.0
plumbing
  + -1 more
See provider info write up
Description of Work: This was the first time in my life I have actually said no to a service company who quoted a job at my house. Three pipe breaks. Technician told me it would be 2.5 hours of work total. Quote $950 for the job using a "Standardized Rate Sheet". I'm sorry. I don't pay my attorney @$400/hr. Certainly not going to pay the plumber that much. They of course still had me pay the trip charge. So insulting to have something so overpriced.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$950

Response from Zurn Plumbing Service Inc
I would like to start by saying how disappointed I am that we were not able to serve this client at the price he was expecting. I have personally reviewed the matter from his review on Angieslist, our work order, and discussed the issue with my technician that came to his home. I think there may have been a breakdown in communication between our technician and the client. We quoted 2 separate prices one price was to fix 3 freeze breaks and replace 2 valves and we told him it would likely take 2.5 to 3 hours and that price was $573 for his well system repairs. The Second price was for repairing a hot and cold water supply pipes that had sustained freeze damage that leads to his outdoor kitchen and pool shower and that would likely take approximately 1.5 to 2 hours, that price was $368. The total job would take a minimum of 4 hours if all done the same day and more than likely it would’ve taken a little longer due to the complexity of the situation where some of the freeze damage had occurred. I am personally a little put off by the “F” in professionalism this client gave us; I understand he didn’t like the price but to give us low marks on professionalism because of that seems out of line. I would also like to say that I’m relieved that we didn’t do any work for this client being so familiar with his attorney’s fees. Respectfully, Matthew Zurn General Manager

Donald P.
03/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Removed all piping from 2 water heaters. Removed old heaters and installed a Tankless/ tank equal to 3 of the old units with a much longer life.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Mary M.
03/2014
5.0
plumbing, drain pipe, sewer cleaning, drain cleaning
  + 2 more
They did an excellent job
Description of Work: Zurn Plumbing Service Inc to fix a backed up sewer line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

joyce j. H.
03/2014
5.0
appliance repair, plumbing, water heater repair
  + 1 more
.
Description of Work: I have used Zurn plumbing for so many years I can't remember the dates or costs. First started using them for rental property and was so impressed with the plumbing knowledge and hard work of the servicemen I started using for my own home. It must be over 20 years I have had them service any problems in my home. I wouldn't dream of calling any other plumbing co. One thing I remember was about 3or 4 years ago I called and thought I needed a new hot water tank, the service man told me he thought he could fix it and maybe would last me another year or two, only cost about $120. and still working! When it goes Zurn will be the one I call and I know they will be here as soon as possible. The 12/30/13 I was having out of town guests and my garbage disposal burned out. They were here that day and installed a very good new one before my company arrived.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$538

Contact information

3724 N Peachtree Rd, Atlanta, GA 30341

http://www.zurnplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:30 AM - 2:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Appliance Repair,
Kitchen and Bath Remodeling,
Excavating,
Natural Gas Lines,
Wells and Pumps,
Heating and Air Conditioning,
Gas Grills

FAQ

Zurn Plumbing Service Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:30 AM - 2:30 PM

Zurn Plumbing Service Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Zurn Plumbing Service Inc does not offer free project estimates.
Yes, Zurn Plumbing Service Inc offers eco-friendly accreditations.
No, Zurn Plumbing Service Inc does not offer a senior discount.
No, Zurn Plumbing Service Inc does not offer emergency services.
Yes, Zurn Plumbing Service Inc offers warranties.
Zurn Plumbing Service Inc offers the following services: Plumbing, sewer cleaning & jetting, camera inspections, new installations, sewers, water heaters, tankless, gas lines, faucet, toilet repair, appliance install & removal.
Appliance repair & well drilling.

Contact information

3724 N Peachtree Rd, Atlanta, GA 30341

http://www.zurnplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:30 AM - 2:30 PM