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Zurn Plumbing Service Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Family owned & operated. Cost is determined by the job and quoted from a published menu price guide before we begin the work so you know how much it will cost. $69 travel charge. Look online for the Angie's List coupon for your first service call with us. All employees have passed drug-screening and background checks. We value all of our customers, and strive to provide them with the highest-quality service possible. All of our technicians go thru extensive ongoing training to improve techniques and learn about new products. We are not a commission pay company which ensures that our techs will never sell you anything that you don't need. We have won the Angie's List super service award for a number of years now.

Business highlights

40 years of trusted experience

Services we offer

Plumbing, sewer cleaning & jetting, camera inspections, new installations, sewers, water heaters, tankless, gas lines, faucet, toilet repair, appliance install & removal.

Services we don't offer

Appliance repair & well drilling.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.7655 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 655 reviews

Carol N.
10/2017
3.0
plumbing
  + -1 more
They charged me 199.00 minus 100 to tighten my faucet that took all of 5 minutes plus $49 for special coupon bought through Angie's List
Description of Work: Tightening of my kitchen faucet

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Lisa S.
09/2017
5.0
plumbing
  + -1 more
The service technician analyzed the issue with the toilet and stated I had two options: (1) replace the existing toilet with a new one or (2) he could rebuild the existing toilet. I chose the later as it was a less expensive solution for me. The work was completed in a timely manner. The area was left clean.
Description of Work: Toilet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

philip C.
09/2017
5.0
plumbing
  + -1 more
the men spent almost 90 minutes replacing one drain, then making sure the other drain. I watched them all the time to learn something if it happened again I learned I could not do this myself! They spent a lot of time matching the dual drains and pouring water to test for leaks I took them 3 tries to get it right and they stayed to make sure Excellent marks to both these young men! (Joe and Carlton) To the Zurn Company - KEEO THESE GUYS!
Description of Work: sink repair on double sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANE P.
09/2017
1.0
plumbing
  + -1 more
I will never ever use them again. He kept using parts in his truck and tried to make it work for the job. Substandard service. If they use to be good, not anymore.
Description of Work: numerous jobs until I caught on they were ripping me off. Buyer Beware.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Matthew D.
08/2017
5.0
plumbing
  + -1 more
Excellent. The serviceman quickly identified the root cause and gave excellent advice (which wasn't necessarily self-serving to Zurn) on how to remediate, and explained which services Zurn could offer the best value for and why while also suggesting other contractors may provide better value for certain parts of the work.
Description of Work: Identifying cause of leak from general area of shower and dishwasher and proposing remediation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah L.
08/2017
5.0
plumbing
  + -1 more
Zurn showed up on time, did the work assigned. We have an older home, they inspected the water pressure and shut off valve, both were out of code and needed replacing. Both were replaced.
Description of Work: Broken kitchen sink sprayer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

John S.
08/2017
5.0
plumbing
  + -1 more
Great. professional and expert, as always for Zurn.
Description of Work: Two new hot water heaters; hot water recirculation pump and tank booster mixing valve; add an outside hose bib.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Sarah T.
07/2017
5.0
plumbing
  + -1 more
First appointment addressed pipes it was thought that they had fixed leak. The leak was still there and so a follow up was required to replace faucet. They worked with me to make it right. I would hire them again even though a follow up appointment was required in this instance.
Description of Work: Leak in kitchen sink requiring new faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edgar O.
07/2017
5.0
plumbing
  + -1 more
Fantastic. Russel, our plumber, did a great job of explaining the work that needed to be done. He worked diligently to complete the work before Home Depot's appliance delivery that day.
Description of Work: Installation of new gas lock valve and pigtail for a gas dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Brent W.
07/2017
2.0
plumbing
  + -1 more
I made an appointment over the phone for several days in advance and then made arrangements to stay at home the day the service was to be done. The planned time came and went, with no sign of them. I called and there was no record of the appointment. It appears whoever I spoke to never actually entered the appointment. Unfortunately, I hadn't documented who I talked to (not that it would have mattered anyway). They offered to make an appointment for a different day but I decided to go with a different company.
Description of Work: hose bib replaced

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Zurn Plumbing Service Inc
Mr. [Member Name Removed], I apologize for the missed appointment. We have a complex schedule. I do not know what happened as to why we missed our scheduled window. If you'd like to use us in the future I will notate your account to waive the travel charge due to the inconvenience we caused. Respectfully, Matthew Zurn General Manager/Owner

M A.
06/2017
5.0
plumbing
  + -1 more
Nice guys and gave several options for each of the problems we had.
Description of Work: They did a number of odd jobs for us over the course of about three hours

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Wade B.
06/2017
5.0
plumbing
  + -1 more
Contractor did a great job and I thought the pricing was very fair.
Description of Work: New water service line replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

lisa W.
06/2017
5.0
plumbing
  + -1 more
very well....they are knowledgeable
Description of Work: inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Sue I.
06/2017
5.0
plumbing
  + -1 more
They're a better price, on time, right down the street. Had to call them a second time because of the faucet they installed wasn't tightened down enough, and they came back. He even hooked up my dryer vent, he was down there, and saw that it was loose, and hooked it up for me. They're great. Everything was wonderful. I would use them again in heartbeat. The next time I need a plumber, that's who I'm calling for sure.
Description of Work: They re hooked up plumbing after a remodel, and fixed plumbing issues under the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Karen R.
06/2017
5.0
plumbing
  + -1 more
I have had problems with them in the past. We had some miss communication trouble, they were supposed to give me something off another service but never got it. They technician that showed up on the last visit gave me a little discount because of my trouble. They are good about getting here if there is an emergency. The professionalism of the technicians have been fine but the owner is lacking in that area.
Description of Work: They rebuilt the inside of a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$200

Patrick W.
06/2017
5.0
plumbing
  + -1 more
excellent communicators regarding the problem, gave various options to consider and gave a thoughful recommendation on how to remedy. will definitely use them again.
Description of Work: Toilet issues, sewer gas in the basement and new pump for the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RUTH S.
05/2017
5.0
plumbing
  + -1 more
The plumber came within two hours of the time I called. They diagnosed the problem immediately and repaired it. They offered a referral for repair of the shower pan, which is not work that they do.
Description of Work: Fixed a leak in the bathroom plumbing that was leaking into the downstairs bathroom and the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Adrienne O.
05/2017
5.0
plumbing
  + -1 more
They were great. They were helpful. It was more expensive than we were expecting to cut the pipes down, and add the valves. We had a quick turn around, and had to pay. They were on the higher end. I think if we got multiple quotes, we would have went with someone cheaper. We didn't use them for the installation of the faucets and garbage disposal. Another plumber was a lot cheaper. The emergency purpose for the cabinet guys would be delayed, we went with them. I know we could have found someone cheaper, but their punctuality and everything was A work. I would use them again, especially if I didn't have time. The quality was good. They sent two people. One could go gets parts, while the other one was working.
Description of Work: We renovated our kitchen, and they did the plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jean R.
05/2017
5.0
plumbing
  + -1 more
It went great. A very timely appointment was available and the technician was knowledgeable. Solved my problem in one trip.
Description of Work: Needed the shutoff valve for the dishwasher swapped out for a quarter turn shutoff valve due to townhouse renovation making it no longer possible to turn the handle and shut off the water. The appliance installer had a protocol to satisfy before proceeding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246

Miriam A.
04/2017
5.0
plumbing
  + -1 more
They were very good. I was pleased with their service.
Description of Work: They fixed my garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph T R.
04/2017
5.0
plumbing
  + -1 more
Very well. Technician was very professional and exceeded our expectations. I will definitely use Zurn Plumbing again.
Description of Work: Replace water line supply leading into house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

carlos N.
03/2017
5.0
plumbing
  + -1 more
They were great. Would use them for all plumbing needs.
Description of Work: Plumbing repair for leak and damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nanda K.
03/2017
5.0
plumbing
  + -1 more
Professional attitude and fixed as they promised.
Description of Work: They checked my leak in kitchen sink and replaced garbage disposer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia S.
03/2017
5.0
plumbing
  + -1 more
I would recommend them. Professional.
Description of Work: I used Zurn Plumbing Service Inc for plumbing services. I had them do several things so I don't really remember the last thing. You could say replace outside faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EDDIE C.
02/2017
5.0
plumbing
  + -1 more
The new toilet works well. I was a bit put off by the price, but did it anyway. I was hearing "water" adding to the bowl at odd time; I checked it last night and found a "parts list" in the bowl under the flapper. I believe that is what was causing the water to run.
Description of Work: We had a toilet that would not flush properly. We 'snaked' the line and did all we could with the mechanisms, but it was something else. They came out and snaked the line again, but did not charge us for that. After that they worked on the toilet and they said it was something with the toilet. They recommended replacing the toilet. They did have a replacement for this one that was American Standard 1.6gpf installed back in 2007. They replace the toilet with another newer 1.28gpf American Standard they had on the truck.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$777

Contact information

3724 N Peachtree Rd, Atlanta, GA 30341

http://www.zurnplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:30 AM - 2:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Appliance Repair,
Kitchen and Bath Remodeling,
Excavating,
Natural Gas Lines,
Wells and Pumps,
Heating and Air Conditioning,
Gas Grills

FAQ

Zurn Plumbing Service Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:30 AM - 2:30 PM

Zurn Plumbing Service Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Zurn Plumbing Service Inc does not offer free project estimates.
Yes, Zurn Plumbing Service Inc offers eco-friendly accreditations.
No, Zurn Plumbing Service Inc does not offer a senior discount.
No, Zurn Plumbing Service Inc does not offer emergency services.
Yes, Zurn Plumbing Service Inc offers warranties.
Zurn Plumbing Service Inc offers the following services: Plumbing, sewer cleaning & jetting, camera inspections, new installations, sewers, water heaters, tankless, gas lines, faucet, toilet repair, appliance install & removal.
Appliance repair & well drilling.

Contact information

3724 N Peachtree Rd, Atlanta, GA 30341

http://www.zurnplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:30 AM - 2:30 PM