Zippy Plumber

Very well! They were quite friendly and knowledgeable. Repairs were completed quickly.

The long and short is that the problem is fixed. I think it was pretty expensive to fix a leaking sink pipe, and everyone I've spoken to thinks the price I paid ($350) was too high, but at least it is fixed, which the person I called prior couldn't figure out how to do (Mr. Handyman). After watching Zippy fix it and listening to the explanation of what needed to be done, it didn't seem too difficult or complex of a problem.

An outdoor spigot broke off at the base, requiring the water to be shut off to my house. I called Zippy, and 90 minutes later, their plumber, friendly and polite, was assessing the situation. He told me it would cost $975 to replace the spigot and a few inches of copper pipe (according to the invoice, a new hose bib, piping leading to the hose bib, a new shut off to the hose bib, with pro press fittings and copper used). The price shocked me, but not willing to risk another day without water, I told him to go ahead. He completed the job in an hour, so problem solved within two and a half hours of the initial phone call. An “A” for quick service and what appears (it’s only been a couple of days) to be quality work. However. The price looks to be at least double the norm. Angie’s List suggests a range of $300-450 for such work, while a local plumber concurs with $250-450. Another local plumber said that I had “paid half the cost of what we charge to plumb a whole house,” also adding, “sometimes you have to pay a little extra for convenience.” In this case, the price of convenience cost me at least $500, and Zippy a good review.

Had Zippy install a hot water heater about a year ago. Everything was great, A+ service. Recently, I discovered an issue with the device and contacted them. Without hesitation they arranged for a replacement part from the manufacturer and scheduled a time to come back out and fixed the issue. Great communication. Great effort. Great work. Great overall results. Incredible value. Wouldn't think to hire anyone other than them. A+++

I called Zippy Plumber to unblock my sewage line. They were very prompt and offered a much cheaper price than a couple competitors I called to do a thorough inspect with camera. They discovered I had a solid blockage (which turned out to be plant roots), and had to replace a piece of my main line outside of my house. This involved digging up the flower bed in front of house. The job was completed quickly and thoroughly in just a few hours. Would recommend!

They were very responsive and punctual. When they came out to inspect the problem they thoroughly checked my plumbing to determine any other issues, which they were able to point out. I was given a thorough explanation of the types of materials and scope of work and they also followed up. I ended up using a neighbor who is also a plumber but would not hesitate to use these people for other work. I recommend checking them out!

They were very responsive - I called on a Thursday early evening about water dripping in our basement, and they came over to check it out within a few hours, diagnosed the problem and replaced our toilet that night. Robert was very nice, polite, and fixed our toilet very well. When he came back the next week for a different problem wanted to make sure that he had done everything to our satisfaction the first time (which he had for the most part, and more than made up for leaving the water meter key here when he came back the following week). We also had a visit from Matt for a follow up and a different problem (yes we had a lot of plumbing issues in one week), and he was great as well, very professional and helpful, checking out very thoroughly a few different things i asked him about. They also came to do free consultations about 2-3 times in that week, which was really great and very much appreciated. The price for replacing the toilet seemed on the high side to us (but I haven't had a lot of plumbing work done so maybe it's typical) but I would still definitely recommend them and use them again.

Of several plumbers over the years, he's the best plumber I've dealt with. He likes taking on challenges, takes his job seriously and he's easy to reach, easy to communicate with, easy to deal with. From small job to big, this is who I would call. I met Matt when I had a difficult problem and asked 5 plumbers for quotes. I explained the problem to all 5 and they all came out to give estimates. Of the 3 that did give bids, Zippy Plumber (Matt Firtha) was the most organized, thorough and confident of the approach. He wasn't the low-ball bid, but he came with an experienced professional plumber colleague and the two of them did great diagnostics and were clearly the best team prepared to solve my problem. Matt collaborated with me on considering possible solutions and as an addon, I told him I wanted to combine the repair job with a remodeling project to add a new bathroom. He was very helpful coaching me on how to approach that project too. His crew did extensive cement work, contained the cement dust with a plastic tarp system, replaced old compromised cast iron parts of the house master drain, did a good clean up, and roughed in bathroom drains and new bathroom plumbing. He re-routed gas lines for a gas stove installation and helped me avoid problems with my remodeling project. I had a minor add-on project and he stayed to do that work and applied the same professional effort on the small things as he did on the big things. I expect plumbers to shop for parts specific for a job. Matt surprised me by coming with an inventory of fittings and pipe and couplings and a wide range of tools and he is prepared for just about anything. I have had good plumbers do work for me. Matt likes a challenge, comes prepared, is easy to reach and easy to deal with.

I called Zippy plumber in the morning around 10:30AM, and they came at 12:30PM which was so fast and completely beyond my expectation. The owner and another plumber came together. They explained all the issues with a lot of patience. They fixed the problem very quickly and did quite a few things extra such as properly securing the pipe where the previous job didn't do correctly. They also pointed out a few other things I can do to improve the efficiency and safety of the pump system. The owner also explained many things about all the plumbing systems such as our hot water system, which was very helpful. They are very professional. They both carefully removed their shoes when they came into the house. We didn't even ask them to do so. After the owner went to the attic checking on the hot water system, he even spent time carefully removing all the insulation material on their socks in order to keep the carpet clean. I didn't even do that myself. Zippy plumbers are very careful and thoughtful. The price was very reasonable. I am so glad I can find such professional and trustworthy plumbers so quickly. Overall, they are very efficient, knowledgable and polite with great professionalism. I recommend they strongly to everyone. I will definitely use them in future.

We had a busted water pipe in my front yard. We called Zippy and they came out within 2 hours. They were very knowledgeable and repaired the line quickly. Thanks!

I left a message for Matt to come to my condo to look at a leak. When he called me, he asked me to describe the problem. After i described the problem, he asked me to send him some pictures. Once I sent them, he called me back within a few minutes. He said he could walk me through fixing the issue. He was patient as I used my strength to maneuver the pipe loose. It took about 15-20 minutes total. He asked if I saw a washer. Once i said no, he said that is why you have a leak. He sent me pictures of exctly what to buy at home depot. He also talked me through step by step how to install the ring and washer. It was really helpful and didn't cost me a dime. Where many other plumbers would've taken advantage of my lack of knowledge, Matt was extremely helpful, and beyond anything, ethical. I am looking forward to having him do some work for me and passing his info along.

All the reviews are spot on...Matt is awesome. He knew we needed water to our house and moved his schedule around to accommodate getting us in as soon an possible. Found the leak immediately outside and dug further to make sure he was fixing the entire problem, which actually included a prior "fix". He talked us through and explained everything. Even answered and quoted us on some other concerns we had in the house. Definitely recommend, great experience and extremely reasonable...especially for a Saturday emergency! We have found our go to guy....Thanks Matt!

Matt was terrific. He saw problem immediately, explained in detail what was wrong and how he would fix it. He also noted that pipe on hot water heater was not up to code and as house is up for sale, fixed it. Polite, professional and thorough. Will definitely use them again.

fine, knew what he was talking about-explained everything. old refrigerator had the wrong cut off valve and line for the water/ice maker. put in a new one cut off valve downstairs in the basement .a larger line and ran it upstairs and put a box with a cut off valve=in the wall behind the refrigerator.the new one.

Matt gave me tips on a Sunday morning because he was booked up until mid-week. I was able to fix it myself with his advice at no cost. Matt is very knowledgeable and I will call him again if I ever have need a plumber.

The service was great, they were very professional. I made the call into Zippy and that day they came out and installed my new high flush power toilet. It was quick and painless.

Matt and his assistant were very friendly, polite, clean, and neat. They were careful to remove their shoes at my front door. Matt explained each step of the process to me as he worked, showed me what was wrong, and answered all my questions. He was exceptionally thorough in his explanations, with a quiet, calm demeanor. After finishing the jobs, he showed me all of the stuff he had fixed. My bathrooms were as clean after he left as they were when he arrived! He came back on Sunday as planned, replacing the pressure regulating valve. For the first time in months, my toilets don't run, there's no leaking or condensation, and when we flush a toilet or brush our teeth, the water pressure doesn't change. All around great service! I will call Zippy Plumber for all future needs!

Excellent!! Very satisfied with the process and the customer service approach.

Great service, would use again

The service was great, he responded quickly, showed up in a timely manner and explained everything clearly.

Excellent service. Straight forward and prompt, A true gentleman. Would recommend Zippy to my neighbors and family.

Service and quality were excellent. Called Zippy on a Friday at 5:30 PM. Came out at 8:00 PM and determined what was causing backup by using video camera. The next day started repairs at 10:00 and were finished by that night. Provided me with numerous pictures of the process and explained what the problem was and how he would correct it. I have used a number of plumbers since I have lived in my house and Matt at Zippy is by far the best. I would use Zippy again and would refer to others.

Matt showed up within the time frame promised, looked at the work needed to be completed and then provided a cost. He then went to get the supplies needed to complete the job and returned and completed the job the same day. Overall Matt spent 3 hours completing the installation and before leaving ensured all gas services were turned back on to the other appliances (furnace, water heater, and fireplaces). He also did notice a minor issue in our driveway and told us what we needed to buy to fix on our own.

Oustanding service. Had a problem with the sewer line late in the day. Matt came right out and diagnosed the problem. Came back the next morning to dig up the yard and replace the cracked sewer line. Great service, done quickly, at a reasonable price. Highly recommend!

Zippy Plumbing (Matt Firtha) worked long hours on a Sunday (3pm til 11pm) and never complained. I expected a higher quote being on a Sunday but Matt did not over charge and I felt his quote was very fair and I was thrilled. I now consider Matt to be our number one plumber of choice and the only one we will now go to in the future. Matt responded quickly to our call for help, great communication, explained everything in detail, answered questions, gave us choices, laid out the ground work, had his own truck and trailer of new updated equipment, knew all of the regulations, fully licensed, respectful, and I could not be more thrilled to have Zippy Plumbing in my contacts list.