The Maids of North Atlanta

Showed up on time, did their work diligently and cleaned my house.

unknown

There are good days and bad days. The worst part of the experience would be getting a really clean toilet, which I've asked them about several times. They don't clean it like I would, which doesn't mean that they're wrong. It's just not what I would do. The best part is that they're very friendly. They do a fairly good job of vacuuming, I suppose. I suppose, I'll recommend them but I would say, "Make sure that they understand what you want." When I first started with these guys, I've had a previous maid service and my biggest complaint was that they started off with the same people and all of a sudden they would change almost every week. They assured me, "Oh we're not going to do that." But guess what? They did. They're good people still, but it's not what they said they were going to do.

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I was not there to see the final product, but landlord said it looked spotless and I got my deposit back. I just left my key at the front desk and they came and took care of the cleaning.

unknown

They did not pay attention and damaged some of my stuff. They washed and scrapped paint off the toilet seat. They also damaged the blinds on my bedroom window. They also tore a plastic piece on my window treatment. I called to discuss the damage but the owner would not respond. He initially agreed to pay the damage but as I noticed more damage he would not call me back. The issue was not resolved. The price was also more than those I have used before. They made an effort but did not make good judgment. They were too vigorous and caused damage to my belongings.

They are very conscientious and dependable. They are also good about making sure I am satisfied with the work.

They do a good job and complete the work quickly. There is about three or four that come and they are very efficient.

The service has been fine. I have been using them for several years. They do a more in depth cleaning compared to others I have used in the past.

I didn’t have any problems. There was a big turnover rate within the company, so there were different people cleaning each time. I moved out of the area, which is why I haven’t used them recently.

They were worth the money but they did not do a very thorough job. They were in and out within an hour and a half. They did not really move things in order to dust or clean. They were also prompt. Overall, the job was a lot to be desired and completed too quickly.

The service has gone very well overall. They do a nice job!

I’ve used them off and on for a couple of years, and they’ve been great overall!

My mother said the service was great overall. They did a good job!

I would hire them again in the future.

The service was good overall! We used them once, but I was very pleased with their services. Their price was within line of other companies.

They actually charged me more than they quoted over the phone. My sister and I spoke with them at different times but heard the same price independently of each other. They said they listened to the call and said they did not quote us the price we heard. I wish they would have handled the situation better. However, they did a good job on the home and the ladies were nice. I don't feel they communicated well. I did not want my money back but I wanted the owner to acknowledge that they made the mistake. Instead, he refused to listen or reason with me. I also had to contact them again to handle a few things because they tapered off towards the end of the job. I would not use them again because of their customer services. I did not appreciate their attitude.

Their service is good. The people who come are friendly, pleasant, and work hard. They complete the work quickly.

The service was good. They were prompt and efficient. They came in like a swarm of bees and completed the work.

Their service was fine. They were on time, uniformed, and knew exactly what to do. They did a good job!

They do a very good job. One time there was a piece of pottery broken and they took it upon themselves to replace it exactly as it was.

They always come on time. They are good. My house is in good shape. I would recommend them. I would continue to use them in the future.

My experience started out pleasant enough. Scott was able to get me an appointment on the date and time I requested. I explained that this was a move in cleaning and emphasized that I wanted a thorough cleaning to include washing (not just dusting or wiping) the cabinets. He gave me an estimate of 2 hours at 154 dollars an hour for 4 personnel. I thought the price a bit steep, as I have move around for my job quite a bit, and have used many cleaning services, but I assumed this to be about the going rate, so I agreed. The cleaning personnel arrive within 20 minutes of the scheduled time. The woman in charge was polite and they all put on footies before entering the house. I gave them a walk around and explained what I wanted done. I had a few things to do so I did not leave right away. I walked into the kitchen to find one of the maids texting on her cell. Meanwhile, the lead maid had to yell the name several times of one of the other maids before she would respond. I actually did not let this bother me at first ? hey, as long as the place looks good ? I don?t mind. But it did not look good. I noticed right away as I entered the door, the kitchen floor did not appear to even have been swept. The inside of the cabinets appeared to have been dusted but the corners still had crumbs in them ? certainly not the washed out that I had requested. Really the cleaning was just unacceptable in general. Behind the toilets were not swept or mopped, the outside bowl was not cleaned. Around the sink drains were not scrubbed. Loose dirt was still in the tub and dust and dirt was still in all corners and base boards. I did call to leave a complaint and my message was returned promptly. To be fair, Scott did offer to send a team out to fix the problem areas. All professionalism and courtesy went out the window, however when I said that coming back to fix the complaints was not really acceptable to me. I felt that their standards were so low that they would never meet my standards. I asked simply for a refund of part of the fee. I was quoted 308 ? they charged 423 ? claiming to have worked 2 hours and 45 minutes. Scott then criticized me for not calling him right back after he called me and ridiculed me for saying I was doing errands and trying to get my cars registered. (Him: ?In Georgia, hahaha, you can?t register your car in Georgia on Monday?) After much back and forth, he finally agreed to refunding 45 minutes and hung up on me. I did receive the refund. But I must say, for what I got $308 was way too much for what amounted to a wipe down.