SOS IT Solutions, LLC

computer repair expert

About us

Welcome to SOS IT Solutions, LLC.! We are committed to exceeding your expectations. As experts, we will handle your needs with the high quality expertise that your home or business deserves. We offer competitive prices and customer satisfaction is our number one priority. Call us now!

Business highlights

17 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.977 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 1-25 of 77 reviews

Michael G.
08/2024
5.0
Steven was amazing. Was in and out in less than an hour and sold every issue I had. Highly recommend him for your IT support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ursula T.
10/2023
5.0
Technician was knowledgeable and able to resolve the problem in a timely manner. I would recommend using this company for your IT needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$65

Steve S.
10/2023
5.0
Steven was punctual and completed setting up my new Modem/Router. Pricing was reasonable and as quoted. Will use again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trevor A.
08/2022
5.0
Steven and his associate were very knowledgeable and creative about solving my job. I needed my home network expanded and had them run a few ethernet lines to a new home office that I have set up over my garage. Steven and his team expertly fished the wires through the walls enabling me to bring the full speed of my network connection to a part of my home that was previously a WiFi dead zone. Steven and his team were very professional, worked efficiently, cleaned up after the install and ensured everything was working smoothly. I was pleasantly surprised by the experience and will use SOS IT Solutions for all of my future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$385

Jonathan S.
02/2022
5.0
Show up on time as agreed and did all the work in one day, everything was as agreed and very high quality. Steven is easy to work with and did all the work and more. I will use SOS IT on my next project very soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$750

Syed A.
02/2022
5.0
Everything went well, came out in the rain to finish up

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sujit B.
11/2021
4.0
I had difficulty in scheduling him for the job. His response to my querries were not timely some of the times.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
3.5

Yes, I recommend this pro
$1,300

Sujit B.
10/2021
5.0
Did an excellent job of troubleshhoting and fixing my internet speed issue excellent workmanship . I eoild highly recommend SOS IT solutions for internet connectivity problem solving

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ted A.
09/2021
5.0
Steven provided excellent service in evaluating what the problem with my network was, and quickly executing a professional-grade solution. He was patient in answering all my questions. Will definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brandon V.
08/2021
5.0
Great to work with. Great communication and knocked out the project. Will definitely use SOS again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JIM C.
07/2021
5.0
Steven from SOS IT SOLUTIONS was fantastic and upfront on everything. His team was thorough, on time and completed all tasks in the project. I would highly recommend SOS IT SOLUTIONS for any type of AV, WiFi or wiring type of job. Very impressed and appreciative of the job they completed. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
06/2021
5.0
They did a great job and did more then I expected

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$417

Debi L.
06/2021
5.0
Steven was knowledgeable and professional. My project ended up being way more of a problem and he was patient and persistent in solving the issue. Highly recommend this pro.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vincent P.
06/2021
5.0
Amazing job evaluating our issue and proposing multiple solutions. On time, courteous and very professional. We are up and running and 1000% satisfied and would recommend Steven and SOS to anyone…

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John H.
05/2021
5.0
Totally professional, on time, completed the work promptly. Did a great job cleaning up after themselves. Will use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

duwayne b.
05/2021
3.5
Friendly. Great price. Took a while to complete the job. The project was more than expected. Still I would recommend.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Danah D.
03/2021
5.0
Great customer service, and he spent time testing several options to produce optimal results. He was patient with my lack of knowledge of network configuration and explained it in a manner that I could understand. I would highly recommend them to anyone in need of networking solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kym P.
02/2021
5.0
Absolutely amazing. Not only did he install all the equipment so I could have a hardwire on the second floor, he optimized my internet speed and it’s now much faster. He also tacked the wires to the walls neatly and helped move the furniture. Great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick E.
02/2021
5.0
Excellent service and customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beresford R.
02/2021
5.0
Steven seems like a good guy. He is very friendly and knows his craft. I had him install 3 network drops (6 lines) from my basement to main floor. It was a tough run that others turned down. Steven tackled it and got the job done. It wasn't cheap, but he made my life much easier by completing the job, so I am grateful and happy. I would definitely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Shane C.
02/2021
5.0
They weere knowledgable, responds on time and professional!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Steve D.
02/2021
5.0
Steven completed the job just as we had discussed and the results were exactly what I had hoped for. He is a very friendly, qualified, and hard working person. I would recommend his services to anyone .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ben F.
01/2021
4.5
Steven was very diligent. One of the runs in our house turned out to be far more difficult and time-consuming than expected, but he got it finished even though it took considerable extra time and effort.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$925

Albert B.
12/2020
5.0
Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1870 The Exchange Southeast, Unit 320, Atlanta, GA 30339

https://www.sositsolutions.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

computer repair expert

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

SOS IT Solutions, LLC accepts the following forms of payment: CreditCard
Yes, SOS IT Solutions, LLC offers free project estimates.
No, SOS IT Solutions, LLC does not offer eco-friendly accreditations.
No, SOS IT Solutions, LLC does not offer a senior discount.
No, SOS IT Solutions, LLC does not offer emergency services.
No, SOS IT Solutions, LLC does not offer warranties.

Contact information

1870 The Exchange Southeast, Unit 320, Atlanta, GA 30339

https://www.sositsolutions.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed