Seagraves Plumbing Septic and Sewer

Arrived. Couldn't get the set screw out. Said they would have to come back and replace the valve from the back wall, $1200. Then hands me a bill for $125...for doing NOTHING. This used to be a great company. So sad.

Mr. Seagraves responded immediately and diagnosed my problem quickly. He gave me an option which was affordable to me and the work was scheduled promptly. Part of my sewer line was replaced by three very nice gentleman who took great pains to not destroy my yard which was very appreciated. I would highly recommend Seagraves.

Great! Fast. I was so pleased with entire experience.

No surprises, work was scheduled and completed quickly and without issue.

Our experience was exceptional. We use in any future projects.

It never happened because no one returned my call. I called and emailed twice, with absolutely no response.

They diagnosed the problem immediately and were able to fix it right away. They were professional and friendly.

The Seagraves team did a terrific job, showing up exactly when scheduled and completed the job within a day even after encountering some unanticipated issues.

I have good success with plumbers and it usually Seagraves that I use.

After a less than satisfactory eexperience with another plumbing provider, I received a recommendation for Seagraves. I called and was able to secure an appointment in an extremely reasonable time frame. Also unlike other firms, they don't expect you to be available across a lengthy window of time during which they may arrive. The plumbers arrived promptly, were very knowledgeable and professional, and got everything taken care of. Would definitely recommend.

Always very pleased with their work and pricing.

They were very thorough and very prompt. They told me everything they were going to do and explained what was going on my septic tank. They were very professional and reliable. and they would even call me en route and let me know how far away they were from my home.

They showed up on time and pumped the tank. No problems with the crew. My issue is price. I decided to go with Seagraves this time just because they put in my septic field in 1997 and I thought they would be interested in giving me a good report card look at system. I had to ask crew to give me a qualitative judgement on system and comments they put on my receipt were very minimal--"tank holding normal water levels with minimal solids". Since Seagraves is the high priced provider I was expecting more expertise, more discussion and details regarding my system. I will go with $300 vendor next time. Also I used their website to schedule a pump several weeks before but did not get a callback or email. Based on lack of confirmation, I made a phone call and scheduled the work on telephone. Conclusion: with these kinds of services always use the telephone and talk to human.

Very responsive given the circumstances of a nonstandard job. Got everything taken care of in a reasonable timeframe and we haven't experienced any issues after the work was completed.

It went perfect. I will definitely use Seagraves in the future at the need comes up.

Water heater for garage apartment was leaking badly. Quickly asked trusted work colleagues for a trusted and recommended plumber. "Call Seagraves." Communicating with the office, scheduling the appointment, etc. all went fine. Two guys came, replaced my 12yr old unit with a new equivalent. At which point I realized I had neglected to ask up front how much this was going to cost. I take responsibility for that mistake. From cursory research I believed a new unit would be a few hundred dollars at HD/LOW retail. Seagraves said, "That'll be $1,100." "Really?" Yes; that was their flat fee for water heater replacement. I certainly am not well versed in plumbing materials and labor costs, so my judge of value may not be reasonable. They did remove the old unit, and that is certainly necessary. But $1,100 seemed steep for the unit + 45-60 minutes worth of work. Based on my one experience, Seagraves struck me as great for the "just get it done" job - I don't want to have to think or worry about quality or professionalism...just get it done...and I'm willing to pay some premium for that assurance.

I called them because I needed services on the dishwasher. He couldn't fix it. Also I asked him to look at the stove because one of the igniters was not working. When the ried to turn the igniter on, it immediately worked. So there was no need to fix it and I was still charged $35 for diagnostic!! His visit was a total of $75 for NOT fixing the dishwasher and diagnostic of the igniter that was NOT broken, Not happy with their service at all!!

We had a broken valve in our irrigation system, and when we turned off what we thought was the irrigation line, we ended up cutting water to the whole house. When we tried to turn it back on, the knob broke. I left a message with Seagraves around 10 PM, and by noon the next day, they had replaced the valve (with a much more durable valve). Highly recommend them.

Everything went fine. They dig out the septic tank the old fashioned way, with shovels. No one tries to up-sell me. I use Seagraves every 5 years even if there are no apparent problems, and this schedule has worked wonders. No problems, ever in 20+ years. They are punctual and well informed. TIPS: Tell them when your driveway is on an incline. Tell them how far the septic tank is from the driveway. Mine is pretty far away but it was no problem for them. But, they DO need to know how far away it is so they can bring extra hoses if needed. TIP They will need a garden hose to be brought to the rear of the truck in case of any leakage - to keep down the odor.

Seagraves had a crew available the morning of our septic overflow issue. They were here within two hours. All work was completed in less than 3 hours. The team was very experienced and handled the entire ordeal in a professional manner. They were very thorough and gave us some good advice about how to manage and keep the system operating efficiently.

The four workmen Ive interacted with from Seagraves have all been no-nonsense straight talkers. In a professional and efficient manner they diagnosed a variety of plumbing issues throughout the house and gave a reasonable quote. There was some talk of removing two sections of drywall from other contractors and Seagraves agreed it may have to happen but suggested going with a more conservative approach first. They listen to input, give sensible feedback and put no pressure on you by suggesting work that may not be needed. The price, quality of work and efficient and professional manner in which they executed the job was superlative.

Excellent experience. Brandon was professional, courteous, and informative. I would definitely use Seagrave sagain.

Could not schedule today, but offered to help find another plumber...good job!

They were quick to respond and Kay went the extra mile to provide service to me on the same day. It was not an emergancy but they were available. All was good. The service call was a little higher than I expected but I did not compare so it may be the norm these days. Would recommend to neighbors.

They were great. I called early in the morning and they showed up on time for an appointment that day. They were professional and polite, and got the work done quickly.