Remediation Group, Inc.

I have been very impressed by the work provided by the Remediation Group (RGI). Throughout the entire process, the RGI team showed genuine concern for helping me through my situation. They advised me during each step of the process, including a detailed project timeline of the required repairs. Overall, they have delivered amazing results in the reconstruction of my home. They have rebuilt my condo better than what it was prior to the flooding. I am very pleased with their work and would highly recommend RGI to help address your home restoration needs should you ever experience flooding or fire related issues.

The replacement has not begun, as I am waiting on the county, but the scope of work and discussions with the representative assured me that the work will be superlative.

Board on the floor was cut crooked and pieced together with gaps in hall closet and bedroom as well. No pan was placed under gas water heater, I had to make the sub put it under the gas water heater on plywood board. No Insulation was put in the wall as charged in bedroom or hall closet. The door was not painted as charged to the closet for hot water heater. The closet was not painted two coats as charged. The ceiling fan was not removed as charged and rehung in stead it was taped. BedRoom was not painted left with primer and a contractor bag of trash, paint liner with dried paint, rented air scrubber, door, closet rack, joint compound, 2 buckets were left in bedroom and one out side in front of my entrance door, glued one side plastic was placed on my carpet which stayed there for two months ...my carpet is quite sticky. Plastic was left draped of everything, the painting in the hall, foyer, d/s hall and dining room was never done. The utility room was never touched....THIS HAS TO STOP !!! THE BIGGEST MESS I HAVE EVER SEEN !!! The a/c sub guy was an overt alcoholic. He showed up about 11:00 took my ac apart and lay on the floor in my closet then got his tool and left my unit disconnected in 97degree weather over night. The bath down stairs was painted tackey with blue painters taped that was painted over anbd cut with a razor to appear clean edge, the blue tape is bulkling the areas and quite visable. no wall paper was put inthe bathroom. These people have gotten away with this for years...it's evident !!! I fired the crew because Keith disrespected me by yelling at me and demanding I look at him. My disabled son was very nervous..No one will abuse me or my son. Run from these people. I will not pay anyone to mess my house up and disrespect me. I'm in the process restoring my house

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From start to finish, they were amazing! Punctual and thorough, from beginning to end! Would definitely use them again.

They are accomodative and have good recommendations. The price is fair. Everything was positive.

The inspection seemed professionally done. The representative did a good job of explaining what the issues were that he found, and discussed how it would be handled. A few days later, workers arrived to seal off the room and placed blowers to dry out the room and provide negative air pressure. The work was done quickly and efficiently, and the workers even accommodated a slightly later start time each morning because we had a newborn baby in the house, and my wife needed a little extra time to get ready for their arrival each day. The rebuilding work was professionally done with good workmanship. There were some annoyances in terms of the mold remediation department handing over to the team that handled the rebuilding of the wall and ceiling. They seemed to be disconnected at times and there were a few instances when I wasn't sure what the situation was in terms when the work would start, etc. Also, after the rebuilding work was supposedly done, I had to call them back to remind them to rehang the ceiling fan, which was still lying on the floor. Also, in doing the work, the workers noticed a small part of the floor had been damaged due the original water problem. I took their recommendation to repair that section, too. They did a good job repairing the under-floor joist, but the small section of hardwood flooring was never replaced. I didn't mention it to them, so my fault. But it would have been good if they had brought that to my attention. I had the impression that with the small bit of hardwood flooring and the ceiling fan, they were ready to move on their next project before they were quite done with me. But they responded immediately when I called about the ceiling fan. Also, their business office seemed a bit disorganized. I had to ask for a statement when it came time to pay the balance of the bill. Then all they sent me was a document merely stating the balance... with no indication of the deposit I had already made and the grand total. That seemed rather unprofessional. I asked for a proper statement with that information on it, and they emailed it immediately. Later that day, I called the office to see if they would take a Discover credit card in payment. Whoever I was talking to did not know, and it took a couple of minutes to find out. That's not a big deal. But coming right after the kind of dodgy statement they had first sent, I wasn't impressed with the business office. Maybe it was just a bad day there, and in the end it had no effect on the actual work they had done. In summary, the work was done well, but once it was handed over to the construction team, I had to pay attention to what was going on because they didn't seem totally on top of things. I'd give them an A- if I could. But I'm a nice guy. Someone else might give them a B+.

RGI did a highly professional job of drying out the water damage from a broken pipe in our bathroom, and remediating the resulting mold. We greatly appreciate RGI's expertise in providing this service.

The service provided by Joe Lamanna account rep. and Drew Sorensen project manager as well as the support staff of the Remediation Group was 10 out of 10 stars.

I have been buying and rehabbing houses for almost 10 years. This was the worst experience I have ever had with any contractor or company I have ever dealt with. The problems I experienced included infuriating the neighbors, untruthfulness, overcharging, failure to finish the project on a timely schedule, poor scheduling, poor communication, failure to listen to what and how I wanted things done. It was a nightmare start to finish.