Pure Home

I'm a single mom of a four-year-old and on a fixed income. I was forced to deal with costly mold removal in my bathroom. I was nervous about the process and the price.  I went online to homeadvisor and Pure Home was the company that stood out the most. That came out to give me a free estimate. The rep that came out put my mind at ease. He explained, in detail the total process and told me about a grant to help lower my bill! ð Also, the people that came out to do the work were professional and fast. I highly recommend.ð

Shower looks great,they will have to do some tweaking,but the crew is very good at what they do.

We called Pure Home to help us find out where the mildew smell in our new home was coming from. After Troy came out, he discovered we had mold in our attic and crawl space. Not what we wanted to hear but the next day Magill and his crew were out to start remediation. They did a fantastic job. They were thorough and professional—our attic and crawl space were cleaned, sealed, and insulated properly this time. They went above our expectations and completed the job quickly. I am very grateful to Pure Home for helping us get our house back to normal!

Awesome

Exceeded my expections. Friendly and professional. Came back a week later to check everything and make sure we were satisfied. my house is warmer and I am happy

I was unaware of the severity of the damage. They walked me through everything. Very personable and knowledgeable.

DO NOT use Pure Home for any water damage repairs. I have been going back and forth with Michael, a director at Pure Homes since September of 2021 concerning the repair in my daughters room. Michael have lied during every conversation concerning the amount of money due on the estimate. He has overcharged on every item in order to get more and more money. He charged $318 to remove and put up a ceiling fan. When I asked why was it so high, he stated that they would have to use a certified electrician. Not true, two noncertified workers completed all of the work. Also, he has sent in 3 supplement estimates to the insurance company requesting more money even after the repair was done. Michael sent my insurance company an email telling them to make my depreciation check to payable to Pure Home. Three months after the repair was done, I just received an email asking for 918. for plastic that was taped over my daughters door for dust. Save yourself time and aggravation. Use a more trustworthy and honest company.

Very curteous and professional

Very easy to work with.

They did an excellent job with the house for the budget and worked around our schedule to the best of their ability. The only qualm I had is that they did leave some stuff in the attic that I thought they were going to remove.(Old door and ripped up air ducts) They have already blown in insulation on top of it so it is probably just staying there. Most likely just an honest mistake. Other than that, I have absolutely no complaints. Their team was very friendly and I felt they cared about their work. The house looks great would definitely recommend!

Very punctual and considerate. We feel the difference already!!!

Excellent

Very good

Courteous employees. Knowledgeable! Professional. Efficient. Works well as a team! I highly recommend This company!!!

Hector and Miguel was very professional and courtesy . They also arrived on time and explained to me step by step what was being done . Great customer service very friendly .

Everyone was outstanding. Completed the work in a timely manner. Would highly recommend.

Pure Home me ayudo con mi protecto de mold. Quito todo y lo puso como nuevo.

Very professional and friendly sales person that visited home for the estimate. Fair price. All individuals involved were extremely timely. Polite installation crew that very conscientious about maintaining cleanliness. Overall a pleasant experience.

Timely and efficient. The work crew was efficient and friendly. I would highly recommend this company. Great job!

Very responsive and trustworthy

I had a great experience and was very satisfied with the Serving that Michael Macon Provided we represent your company well If I had to do it again I went down it will be Pure Home

Please make sure that your representative looks over your whole house. I was very displeased that I kept finding areas that they did not look for mold. I think since they were the mold specialist they should have done a better job of finding the mold. They promise to come back and address the mold that was not done I hope their promise is kept or my concerns will be taken to the next level because my money is of value to me and I expect quality service.

Company did ceiling damage, refused to repair.

Great

They didnâ t tell us what was being done each time they came. The guy that looked at our house to give us the estimate didnâ t communicate with us at all. And the main reason they came was to fix the flooring to remove the mold stain and they didnâ t even do it. Not impressed at all.