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Plumb Works Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Plumb Works Inc is a family owned and operated company founded in 1989. We specialize in providing top notch customer service to all of our clients at a reasonable price. We are here to help you with all of your plumbing needs 24/7 in the Atlanta, GA. Call us now to schedule service!

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Video, tv inspection of drain lines, odor detection of methane gases, drain line treatments, water filtration systems & any plumbing needs.

Services we don't offer

Septic tank pumping.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.6153 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
9%
3
6%
2
6%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 153 reviews

SUSAN C B.
03/2012
5.0
plumbing
  + -1 more
I would absolutely refer them to friends and family as they do an excellent job. They're always on time and I think their prices are fair. They're very responsive when you call and there's one plumber in particular that we deal with and he's very efficient. He tries to consolidate the services into as few trips as possible to save us money.
Description of Work: I had them do some plumbing work for me. We've had some small things done as well as some large things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela M.
03/2012
5.0
plumbing
  + -1 more
They were good. He did what we asked.
Description of Work: They checked all the plumbing, toilets, and changed a kit in one of the toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kendra T.
03/2012
5.0
plumbing
  + -1 more
I was not there but he and I spoke on the phone. My assistant was there. He explained the situation and made a small adjustment to resolve the problem. I cannot remember the details at a moment...just that it was a very pleasant and professional experience.
Description of Work: They provided an analysis of the real problem after another plumber incorrectly diagnosed it and did not fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

David C.
03/2012
5.0
appliance repair
  + -1 more
I was very happy with their service. They were prompt, professional and very thorough, and they knew what they were doing. They assessed the problem and told me what was going on, and they gave me the options that I could do. I absolutely would use them again in the future.
Description of Work: I used them for my home and at work as well, and they had to service 2 sinks that were leaking. They had to replace all of the plumbing for both sinks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Linda L.
02/2012
5.0
plumbing, water heater repair
  + 0 more
Their work is great. The price is high. You get what you pay for. The follow up is great. They are thorough. They do it right the first time.
Description of Work: I use them for all my plumbing needs. They put in a water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Phillip J.
02/2012
5.0
plumbing
  + -1 more
.They did a good job. They also had financing available which was very convenient. They called to come out on a follow up just to check on their work.
Description of Work: .They replaced the major supply pipe to our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Al S.
12/2011
5.0
plumbing
  + -1 more
Milton and Carlos were on time, polite, very personable and professional. Went to work straightaway and were conscientious and attentive to detail throughout the installation and relocation. Maintained a clean work site and restored order upon completion. Nice, competent plumbers.
Description of Work: Installed a Pressure Reducing Valve on a 1" copper line - $552.31. Moved an exterior faucet approx 10' to the right on a brick veneer over concrete block foundation wall in a crawl space - $216.17

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$743

WILLIAM H.
08/2011
5.0
plumbing
  + -1 more
I met with Jerome to discusst the plumbing requirements for a "gut" kitchen renovation. Jerome mapped out the plan and coordinated his team around electricians and framers. He was sensitive to the routing of the plumbing so as to minimize the impact to finished living areas. Milton executed Jerome's plan over a three day period. Milton was very personable and professional. Of particular note was the proactive suggestion to relocate an outside faucet cut off valve to an easy to reach (under the kitchen sink) location. Overall a great experience!
Description of Work: Total plumbing rework for new kitchen layout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Shelley S.
08/2011
4.0
plumbing, water heater repair
  + 0 more
I’ve stopped using them for a few reasons. Their work was fine, but I found them to be very high maintenance. For example, I drove over 300 miles to meet with them just to be told that they couldn't start work until the following day. Also, I thought their prices were high.
Description of Work: I used their service a few times.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Fred S.
07/2011
5.0
plumbing
  + -1 more
When the water was turned on, water started running down the outside wall. The plumber turned the water off and suggested the leak was in the wall. We removed (instead of the plumber) the paneling and dry wall to expose the problem. The condo had been "winterized" by a company that warned if it was not de-winterized properly, the people turning on water would be liable for damages. As it turned out, it was NOT winterized properly. The copper pipe has a split 1.25 x 0.124 (1/8). The leak was repaired, pressure checked and other plumbing fixtures checked to ensure everything was working properly. Angie's list was used to find a plumber and I am very pleased with the result.
Description of Work: The company was called because I could not find the valve to turn on the water in the condo. I thought would be very simple.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$323.76

Daniel C.
07/2011
2.0
plumbing
  + -1 more
I used them once and then called them up for an estimate but the price was outrageously high and I decided that I didn’t like the way that they do business. I wouldn’t use them again. These guys charge you $69 to look at the work and give you an estimate, even if they don’t end up doing the job. He gave me a $1,300 estimate and I ended up getting the work done for $270. I knew that their estimate was outrageous for what I wanted done.
Description of Work: Plumb Works gave me an estimate for moving the rough-in for a toilet from one side of the half bath to the other. It involved replumbing the drain and running the water to the toilet.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$160

David B.
06/2011
4.0
plumbing
  + -1 more
Superb customer service and skill in the work, but wicked expensive.
Description of Work: Refurbish hose bib valves, reset a toilet, install a demand water heater, plus a drain valve for the water heater line.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Valdor R.
05/2011
5.0
plumbing
  + -1 more
The service from Plumb Works was very professiional. The technician arrived on time, did the inspections guaranteed by the Angie's List Big Deal and made repairs with efficiency and professionalism.
Description of Work: My water heater was drained and inspected for official code compliance. All areas in my home that had running water was inspected - kitchen, all bathrooms, garbage disposal. Master bedroom sink had a slow drainage and was repaired during this service call; pipes under sink were replaced and enzyme treatment recommended for future use. The faucet in Master bedroom shower had a leak. The faucets were disassimbled, cleaned and components made more secure eliminating the leaky situation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

AMY L.
04/2011
4.0
plumbing
  + -1 more
We called Plumbworks based on their great ratings on Angie's List. They came over almost immediately--within a few hours, which was great. The installer was polite and responsive. I felt comfortable enough to leave him to finish the job alone in the house since I had to go back to work. He was careful not to let our cats out, which we appreciated. Only complaint: the disposer cost $100, the labor to put it in was $230, WITH a $25 coupon. Since it was the exact same disposer, with no difficult installation or changes, that charge seems high, and would make me hesitate to call them again, unless I comparison shopped any estimate with several other plumbers.
Description of Work: My sink disposal was burned out, and I purchased the same unit myself for replacement. They came and switched out the new one for the dead one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Pablo G.
04/2011
5.0
plumbing, sewer cleaning
  + 0 more
Clean, courteous and fast. We were impressed by the job and how they finished it. Sewer lines cannot be seen or pictures taken but Plumb Works is professional and fast working. Based on Angie's list reports we did not quote with another company.
Description of Work: We called them to inspect our sewer line. They discovered that we it was collapsed. They replaced sewer line and replace main water line with new copper pipe. The job was rather large and took slightly over one week.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,406

Michael J.
04/2011
5.0
drain cleaning, plumbing
  + 0 more
It was everything I expected in good work and service
Description of Work: Serviceman came to investigate a small leak in stand up shower. Drain clog tested and cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

NANCY L.
03/2011
5.0
plumbing
  + -1 more
I was very impressed with this company. I had another company come first and they discovered the problem, but did nothing that day to stop the leak. This company came immediately, tightened the pipes to stop the immediate leak and returned the next day to complete the work. They were very thorough and found a better solution than cutting through the wall to my neighbor's condo to get to the plumbing. The original estimate was $1200, but it turned out to be less work than anticipated and they quickly adjusted the bill accordingly. I will definitely call them for any problems and recommend Plumb Works as honest, professional and dependable.
Description of Work: A small leak suddenly appeared under the sink which turned out to be a result of improper installation of the actual plumbing. The entire drain needed to be moved, lowered and replumbed from disposal, dishwasher and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jeff S.
03/2011
4.0
plumbing
  + -1 more
They confirmed a leak in suspected location and fixed a valve that was the cause. Pretty straight-forward process.
Description of Work: Confirmed a leak in a refrigerator water line valve and corrected the problem.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Claire K.
03/2011
5.0
plumbing, sewer cleaning
  + 0 more
Plumb works came to my home on an emergency call on New Year's Day. My sewer line was backed up and sewage was spilling into my crawlspace. Plumb works arrived on time and diligently worked for hours to fix the blocked sewer line. After his attempts to clear the tree roots that had grown through the line (my home was built in 1925), rick carefully explained our options, clearly laying out the problem and the costs, and not pushing us one way or the other. Once we decided to go with a complete sewer line replacement, which involved digging up my front yard and crawlspace to replace the line all the way to the street, they worked day and night to get the job done in just a few days. They even came back after the job was done, at our request, to fix a drainage trough they'd had to break apart to get to the line. They were happy to fix that for us. They also replaced the remaining, rusted out cast iron pipes for a minimal additional amount, since they were down in my crawlspace already. You get what you pay for - top quality, competent work. I would recommend them wholeheartedly.
Description of Work: Complete sewer line replacement, replacement of old cast iron plumbing in home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Robert J.
03/2011
5.0
plumbing, water heater repair
  + 0 more
Installation: Excellent on all counts.
Description of Work: New 54 gal Bradford-White (their choice) low boy water heater; bring system to code (back flow tank); replace pvc with copper; service discount plan. I was a bit surprised at the higher costs and code requirements compared to my previous home in Florida. I have used this company also for other jobs (changing kitchen sink faucet, and updating toilet float systems. My scores for those jobs are the same as in this review.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,375

VAN M.
01/2011
5.0
drain cleaning, plumbing
  + 0 more
The staff were efficient and knowledgable. They arrived on time and diagnoised the problem and fixed it. I was most impressed. Finding a good plumber is a very iffie task. I feel I have found a company I can used for all my plumbing needs.
Description of Work: Plumb Works uncloged the washer drain in my laundry room and other minor jobs in bathrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

johnna C.
12/2010
5.0
drain cleaning, plumbing
  + 0 more
The plummer was punctual, courteous, knowlegable and helpful. I've used this company on several occasions especially since they are local and I can always get someone out quickly. I have always had a pleasant experience. They are pricey in my opinion but I do believe you get what you pay for.
Description of Work: Our kitchen sink was backed up and the plummer assessed and cleared out the plumbing.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

randy E.
12/2010
2.0
plumbing
  + -1 more
I would not use this company. They will not take on any project that is out of the ordinary.
Description of Work: The plumber would not do the job. He refused to even give me an estimate. I just wanted plumbing run to an outdoor shower and he declined to do it.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


PAUL L.
11/2010
5.0
drain cleaning, plumbing
  + 0 more
Called 30 mins prior to arrival. Danny was very fast and careful, checking his work several times to ensure no leaks. He was careful to use 'booties' to protect my floors. I call in the morning and was offered two appointment slots on the same day. I had previously gotten a quote for $1000 from another company, but Danny ended up doing it for only $600. I would recommend this company and Danny and plan on using them in the future.
Description of Work: Replaced garbage disposal, re-routed pipes under kitchen sink to improve water flow, replace sink drain baskets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Don R.
11/2010
5.0
plumbing
  + -1 more
prompt, professional, courteous, effective
Description of Work: leaking upstairs jacuzzi bath - fixed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

3116 Chestnut Dr Suite 101, Atlanta, GA 30340

http://www.plumbworksinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Appliance Repair,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Auto Service

FAQ

Plumb Works Inc is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Plumb Works Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Plumb Works Inc does not offer free project estimates.
Yes, Plumb Works Inc offers eco-friendly accreditations.
No, Plumb Works Inc does not offer a senior discount.
Yes, Plumb Works Inc offers emergency services.
No, Plumb Works Inc does not offer warranties.
Plumb Works Inc offers the following services: Video, tv inspection of drain lines, odor detection of methane gases, drain line treatments, water filtration systems & any plumbing needs.
Septic tank pumping.

Contact information

3116 Chestnut Dr Suite 101, Atlanta, GA 30340

http://www.plumbworksinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day