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Plumb Works Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Plumb Works Inc is a family owned and operated company founded in 1989. We specialize in providing top notch customer service to all of our clients at a reasonable price. We are here to help you with all of your plumbing needs 24/7 in the Atlanta, GA. Call us now to schedule service!

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Video, tv inspection of drain lines, odor detection of methane gases, drain line treatments, water filtration systems & any plumbing needs.

Services we don't offer

Septic tank pumping.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.6153 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
9%
3
6%
2
6%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 153 reviews

BOB F.
11/2021
5.0
plumbing
  + -1 more
Excellent.
Description of Work: Replaced the water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven R.
11/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicola D.
03/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,000

Freya H.
09/2015
5.0
gas leak repair, plumbing
  + 0 more
unknown
Description of Work: They repaired a gas line to a duplex after tree roots got into it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,232.6

Stephen C.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed shut off and new freeze proof outdoor spigot through granite foundation wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Larry B.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They had to reseat 2 toilets with new wax rings and rod out the a pipe obstruction in the house. It was a Sunday, so there was an upcharge....I thought the pricing was very high, but they were the only ones to say they would be there...so hopefully you get what you pay for....they were VERY neat, on time and quick about there work.... would use them again....just not on the weekend....lol

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Eric R.
03/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: They wanted $ just to give an estimate and they were plane rude on the phone .

Rating CategoryRating out of 5
professionalism
1.0


William S.
03/2015
1.0
plumbing
  + -1 more
none
Description of Work: Showed up late.looked at job. Told us he would call back with a price. He never called!

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
1.0


Rudolph C.
10/2014
3.0
plumbing, water heater repair
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Timothy S.
06/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Installed water heater that I had purchased at Home Depot. Arrived on time, did excellent work, provided variations to plumbing at my request with no extra charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

William S.
04/2014
1.0
home remodeling, plumbing
  + 0 more
not well
Description of Work: Showed and looked at our two baths we wanted to remodel. Estimator told me he thought what we were doing was wrong. He left and never gave me a price or called us back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$1,000

Glenda B.
09/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: We moved into a new house and were having trouble getting hot water. Jamey came out to the house, on time, very polite, and worked on the water heaters. He was courteous and quick and got us back up and running. We will definitely be using them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Beverlee S.
03/2011
5.0
appliance repair
  + -1 more
They are great.
Description of Work: They put a new water line in for a refridgerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael F.
12/2010
3.0
drain cleaning, plumbing
  + 0 more
Long and arduous
Description of Work: Just very unprofessional, different quotes b/w mgmt and workers, forgetting to send quotes, not willing to put customer first (in my experience), went to another plumbing service

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


Gina S.
12/2010
5.0
plumbing
  + -1 more
Well
Description of Work: Came out to declog drain o a Saturday and then came back today to look into a leak. Did not charge for the second visit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vanessa J.
10/2010
5.0
plumbing
  + -1 more
See above.
Description of Work: I first used this company last year to repair a cracked outside faucet pipe. It turned out to be a difficult job, but the plumber handled it well and did a good repair job. I signed up for their yearly contact where they inspect all the plumbing to check for key problems. I made an appointment several days in advance and was told that they would show up between 10:00 a.m. and 1:30 p.m. Around 1:40 I called to ask where the plumber was and was told that our apointment fell through the cracks. Someone finally arrived around 3:00. The work he did was good and thorough, but having to wait the extra time because of their mistake was not good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$80

John L.
04/2010
5.0
plumbing
  + -1 more
Great.
Description of Work: Company was called when it a crisis on a Saturday and gentleman on duty was quick to respond and honest. Will use these guys next time there is a need.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KRISTIN V.
07/2007
5.0
plumbing
  + -1 more
The first time Randy fixed the toilet, it continued to leak. I called the company back and within 30 minutes, Randy had returned to fix the problem. I was pleased with their response to my problem and I was able to use a coupon.
Description of Work: Randy fixed a leak in our toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alanna M.
07/2007
5.0
plumbing
  + -1 more
The plumber was very efficient. The work was completed in a timely manner for the estimated price. The plumber was courteous and seemed to know what he was doing.
Description of Work: A pipe underneath the kitchen sink was clogging and was refitted. The dishwasher was checked to determine why it was leaking water. The plumber determined the source of the leak but couldn't fix it because it was a problem with the appliance. Finally, a drain pipe at the base of the water heater was trimmed back to prevent possible flooding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

HERBERT E.
06/2007
5.0
plumbing
  + -1 more
Excellent! They quoted a time, called prior to coming to be certain we were here, came on time, fixed the problem and left.
Description of Work: Replaced a defective leaking gasoline valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

PHIL N.
05/2007
5.0
plumbing
  + -1 more
I was very impressed with this company. I needed something done quickly and they were able to get the job done. They were very knowledgeable and experienced. I do not remember the exact price for the job, but it was a couple hundred dollars worth of work.
Description of Work: They replaced the pipes under my kitchen sink because they were starting to crumble. They also unclogged a couple of drains that were stopped up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARY LOVE S.
04/2007
5.0
plumbing, water heater repair
  + 0 more
They did a very good job. They showed up on time and were very professional. The plumber also cleaned up every area he worked in. We have not had any problems with the work that this company did. I would definitely use them again. I think the price was fair for everything that he did. It took him about 3 hours and there was only 1 person that did the work.
Description of Work: We had them turn up our 50 gallon water heater, fix the garbage disposal in the kitchen because something had fallen into it, and replaced a pipe in the bathroom under the sink that had cracked. The pipe they replaced was about 2 feet long. We have a 1700 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

TRENT L.
04/2007
2.0
plumbing
  + -1 more
The representative at Plumb works stated the only way that I could get an estimate is if they visit my residence (which includes a $69 charge). A visit is not necessary for an estimate. This practice will alienate Plumb Works from many potential customers.
Description of Work: I called for an estimate to replace two shower heads.
Rating CategoryRating out of 5

E DOUGLAS P.
04/2007
5.0
drain cleaning
  + -1 more
My shower drain had been hopelessly clogged. I'd bought my own "snake" and gallons of drain cleaner. One plumber told me I'd have to knock a hole in the ceiling below and cut open the pipe. Clint Van Zant came over and the first thing he did was put paper shoe covers over his boots, which impressed me. He confirmed it was a rock-hard blockage but he worked about twenty minutes...it was messy...and he cleared it out. I know he even broke one of his tools in the process. He then cleaned the bathroom thoroughly. He was professional, diligent and friendly.
Description of Work: My shower drain had been hopelessly clogged. Clint Van Zant cleared it out with his snake. He then cleaned the bathroom thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

HALLIE S.
12/2006
5.0
plumbing
  + -1 more
I made an appointment and was told that it would cost $69 for a visit. If I had Plumb Works do the job, there would be no fee for the visit, but if I did not like the estimate, I had to pay the $69 fee. I made an appointment because I really wanted the sink replaced. Eric Ponder arrived at the promised time. He looked over the job and gave me an estimate of $1215. That seemed a bit pricey since I had already purchased the sink and faucet but I told him to go ahead and do the work. Another plumber came to help him move the two sinks (they are VERY heavy). He installed the sink and faucet exactly as promised and furnished (without extra charge) some small parts that were missing. It looks great and works perfectly. I felt that he worked quickly and efficiently. He was respectful and polite. When he finished, he left my kitchen clean and he hauled off the boxes and old sink and faucet. I am very happy with the job.
Description of Work: I needed to replace the kitchen sink and faucet. I had bought the replacement sink and faucet and called Plumb Works to have someone install them for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,215

Contact information

3116 Chestnut Dr Suite 101, Atlanta, GA 30340

http://www.plumbworksinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Appliance Repair,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Auto Service

FAQ

Plumb Works Inc is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Plumb Works Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Plumb Works Inc does not offer free project estimates.
Yes, Plumb Works Inc offers eco-friendly accreditations.
No, Plumb Works Inc does not offer a senior discount.
Yes, Plumb Works Inc offers emergency services.
No, Plumb Works Inc does not offer warranties.
Plumb Works Inc offers the following services: Video, tv inspection of drain lines, odor detection of methane gases, drain line treatments, water filtration systems & any plumbing needs.
Septic tank pumping.

Contact information

3116 Chestnut Dr Suite 101, Atlanta, GA 30340

http://www.plumbworksinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day